8 3.0 The Marketing Mix 9 3.1 Product 10 3.2 Price 10 3.3 Place 10 3.4 Promotion 10 3.5 People 10 3.6 Process 11 3.7 Physical Evidence 11 4.0 Conclusion 14 5.0 Defining the Segment & Marketing Objective 14 5.1 SMART Objectives 15 5.2 Pestle Analysis 16/17 5.3 Swot analysis 17/18 6.0 Recommendations to changes to the Marketing Mix
Premium Marketing
Qns: Discuss the 4 major characteristics of services and the marketing strategies available for the service organization. Qns: What are the primary differences between product and services? Give examples that highlight these differences between product and services. Give examples that highlight these differences and provide examples of hybrid offer. Qns. Using a service example of your choice‚ explain how the service company can deal with intangibility‚ inseparability‚ variability and perishability
Premium Marketing Customer service Service
Hong Kong-based international airline. It network covers 49 destinations across the Asia-Pacific region. (Dragonair‚ no date) The nature of Dragonair is to provide air transport service for the travelers. It ensures the flight safety and provides the excellence services to customers. Dragonair provides customization service to satisfy the variability of customers’ needs. It also provides the low cost ticket sometime to solve the perishability problems. From the competitive‚ airline is not an easy entry
Premium Airline Low-cost carrier Design
J PROD INNOV MANAG 2007;24:442–455 r 2007 Product Development & Management Association Global Innovation in MNCs: The Effects of Subsidiary Self-Determination and Teamworkà Ram Mudambi‚ Susan M. Mudambi‚ and Pietro Navarra The ability of multinational corporations (MNCs) to leverage their innovation competencies across globally dispersed subsidiaries is an increasingly valuable source of competitive advantage. As multinational enterprises turn to foreign subsidiaries for research and development
Premium Motivation Knowledge management Multinational corporation
IIBM Institute of Business Management Examination Paper MM.100 International Marketing Management Section A: Objective Type & Short Questions (30 Marks) This section consists of Multiple Choice & Short Note Type Questions. Answer all the questions. Part One carries 1 mark each & Part Two carries 5 marks each. 1. International marketing includes activities that direct the flow of goods from: 2. ETC stands for______________ 3. Till 1950-56 there was no clear exim policy and no __________
Premium International trade World Trade Organization Marketing
Marketing 301 Marketing Management Project Elements Chapter Two * What should Sonic’s mission statement be? -“Make technology an asset in your life and not a setback. Be the creator of your world through advanced technology. Sonic brings advanced technology to you through providing communication‚ information storage and exchange‚ organization and entertainment on mobile devices”. * In what competitive spheres (industry‚ products and applications‚ competence‚ market-segment‚ vertical
Premium Marketing Personal digital assistant
Volvo’s service package. If we define what service package is we can say that the service package is defined as a bundle of goods and services with information that is provided in some environment. This bundle contains five features describing services such as; • Supporting Facility • Facilitating Goods • Information • Explicate Services • Implicit Service Village Volvo shows an effort by two former authorized Volvo dealers mechanics to provide quality service repair
Premium Good Supply chain management terms Customer service
Marketing: “A social and managerial process by which individuals and groups obtain what they need and want through creating and exchanging products and value with others.” “Managing profitable customer relationships”. Creating‚ delivering‚ and communicating superior customer value Evolution: Production (none)‚ sales (one way‚ marketing (two way) What can be marketed: Goods‚ Services‚ Places‚ Persons‚ Ideas‚ Events‚ Organizations‚ Information‚ Experiences. Mkt Myopia: Focusing on short-term
Premium Marketing Microeconomics
Marketing Management By Philip‚ Kevin Lane Keller‚ Abraham Koshy‚ Mithileshwar Jha logo copy.tif SUMMARY by Chapter 6 Analyzing Consumer Markets Since marketing starts from the customer‚ it is of primary importance to understand the psyche of the customers and their buying motives. This chapter talks about the various behavioural patterns that govern the decision making process of a customer. A marketer needs to understand these factors affecting the customer’s purchase decisions
Premium Marketing Decision making
Marketing Management Case Analysis Subway® Sandwich Shops Abstract Subway® Sandwich Shops was founded in 1965‚ and has been franchised into the hearts and stomachs of families all around the world. This highly successful sandwich shop was the dream of high-school graduate Fred DeLuca. With the financial help of long-time friend Dr. Peter Buck‚ Fred opened the first Subway Sandwich Shop in Bridgeport Connecticut in 1965. By 1974‚ the pair had opened over 16 shops around Connecticut
Premium Subway Marketing Hamburger