Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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Elements of Marketing Mix "A typical marketing mix includes a product‚ offered at a price‚ with some promotion to tell potential customers about the product‚ and a way to reach the customer ’s place" (Perreault & McCarthy‚ 2004‚ pg. 36). A company will use the marketing mix in order to control variables in marketing to satisfy a target group. This paper will describe the four elements of the marketing mix; product‚ place‚ price‚ and promotion. In addition‚ the four elements of the marketing mix will be
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Sikhism is one of the most ancient religions of India and the believers of this religion are called Sikhs that means disciples. The founder of Sikhism was Guru Nanak. Sikhism stands for casteless society and preaches thahe Holy Book Of Sikhism is Guru Granth Sahib Guru Gobind Singh declared before his departure to the heavenly abode that this Holy Granth would be the spiritual guide for Sikhs. Guru Gobind Singh made Khalsa (Sikh common wealth)‚ a full-fledged nation and taught them to perform
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Department of Business Administration EAST WEST UNIVERSITY Subject: Submission of Assignment. Dear Madam‚ We would like to express our profound thanks and gratitude to your good offices for granting us an opportunity to submit an assignment on“ Marketing Practice Limelight on 4P’S & STP”an overview “HATIL Furniture House.” a comparative Study On HATIL Furniture house Ltd. May‚ We therefore hope that‚ you would be kind enough to accept this assignment with your utmost satisfaction. Sincerely
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Operations Management History The Role of Services in an economy Operations Management: Set of activities that create value in the form of goods and services‚ Timeline of OM: Crafts Manufacturing Industrial Revolution (1770 England): • Invention of steam engines‚ replaced human power • Started with textile industry • Increased use of refined coal Division of Labor (1776‚ Adam Smith) Standardized parts (1800‚ Eli Whitney)‚ interchangable parts Steam Ships (1807) Telegrapgh (1844
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Subject | Marketing Management | Module No. | 105 | Lecturer | Mrs. Chulani Senarathna | Due Date | 13th May 2011 | EXECUTIVE SUMMARY The requirement as per the assignment was to comprehend the key aspects of the extended marketing mix by applying to a realistic service organizational context. This assignment covers one of the core concepts in Marketing‚ the seven P’s‚ Product‚ Price‚ Place‚ Promotion‚ People‚ Physical evidence and Process that comes under the subject Marketing Management-
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Marketing Mix Paper MKT/421 September 20th‚ 2010 The Marketing Mix was a phrase coined in the 1953 by Neil Borden in his AMA (American Marketing Association) presidential address. In 1960 E Jerome McCarthy proposed the 4 P classification that is now used when discussing the “mix”. The actual purpose of the marketing mix was to use a combination of tools to satisfy and reach the goals for both the consumer and company. The four P’s for this mix are product‚ price‚ place‚ and promotion‚ these
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Marketing Mix Paper Marketing can be challenging‚ especially in todays ’ current trends‚ with the technology of how rapid communication is being transmitted‚ and new marketing strategies are coming out faster than ever. In the subject matter of business‚ according to Truell (2014)‚ “the term marketing mix refers to the four major areas in decision making in the marketing process that are blended to obtain the results desired by the organization: product‚ place‚ price and promotion” (Truell. 2014)
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Service Level Agreement for HR Services Overview Service level agreement for the provision of HR Services in relation to employee relations advice and recruitment assistance to managers‚ supervisors and staff. This is an internal agreement for HR services between the Human Resources Department and the Customer Services Branch. Service Specifications The designated HR team at Coastal Education Network will provide advice‚ assistance and support on the implementation of the organisation’s HR
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UNIT 5: MARKETING TRAVEL AND TOURISM PRODUCTS AND SERVICES I – Introduction I have been offered a short period placement in the National Maritime Museum. As part of my team projects in the Marketing Department‚ I have to produce a brief report to describe the marketing mix of the organisation in order to examine different aspects of marketing. The National Maritime Museum located in the heart of Greenwich where is home to historically buildings and most important national collections
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