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    1. NAME OF COURSE / MODULE MANAGEMENT OF COUNSELLING SERVICES 2. COURSE CODE ABA4223 3. NAME(S) OF ACADEMIC STAFF NURHAFIZAH MOHD SUKOR 4. RATIONALE FOR THE INCLUSION OF THE COURSE/MODULE IN THE PROGRAMME The course is designed to acquaint students with the concept of management in human services‚ roles of counselor as manager‚ program development‚ need assessment‚ planning‚ implementing and evaluating program and ethical issues. 5. SEMESTER & YEAR OFFERED Semester 1/ Year 4

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    Arvind Eye Care Case

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    Caselet: Aravind Eye Care System - Vision 2020: Stepping Out of the Shadows of a Giant and the Journey Ahead [By Profs. L Prasad and DVR Seshadri (IIMB) based on longer case developed by them] © 2007 IIM Bangalore Aravind Eye Care System (AECS‚ Aravind)‚ Madurai‚ Tamil Nadu‚ India‚ is a hugely successful set of related‚ vertically integrated organizations that provides Eye Care to several hundreds of thousands of people each year. It is now a global benchmark organization in the field of eye care‚ in

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    Brooks states in “What You’ll Do Next‚” that many things can relate to each other ‚ depending on how you look at them‚ and ultimately to get a meaningful connection‚ one must rely on ‘human theorizing.’ While I believe that Brooks makes a interesting point‚ I don’t believe he provides a clear illustration of his point. When he is talking about needing

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    Financial Management Hampton Case Study Learning Objectives Understand the fundaments of financial forecasting Understand forecasting financial statements Practice evaluation of assumptions underlying forecasts Understanding ratios from lender’s perspective Understanding effect of stock repurchases Questions 1. Why can’t a profitable firm like Hampton repay its loan in a timely manner? 2. What major developments between November 1978 and August 1979 contributed to this situation

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    Op-Ed Article

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    1105 Paper#3: Op-ed Article/ Final Draft Off Campus Life They are about 30000 students in VT and a majority student live off campus (about 2/3). As a freshman at Virginia Tech you are obligated to live on campus. It is actually understandable; you may actually prefer staying on campus but it is not going to be the case for many students. They maybe don’t consider freshmen mature enough to live off campus. A lot off students never lived completely alone before. On campus you still have some

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    Case Study 3 It was agreed upon by a board of top engineers that the basic design was sound and the suspension bridge had been constructed competently. The project’s original plan and scope management may have been an appropriate one if it was for a shorter bridge. Since this bridge was so long The planners started taking unknown and unnecessary risks when they determined the width of the bridge would be single lane versus double and when they changed the girders from round to flat‚ preventing

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    Strategic Management Case Study: Wal*Mart 1. Is Wal*Mart’s success due to its industry attractiveness or its own capabilities? 2. In Which areas dos it have particular capabilities? 3. Are its competitive advantages transferable firstly‚ to other retail sectors and formats and‚ secondly‚ overseas? Why have other companies had limited success in imitating Wal*Marts Strategy? 4. What should Wal*Mart do to sustain its performance and to defend against threats? Wal*Mart was very successful

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    companies. Team-selling provides a fitting process for sales managers and specialists to work together to serve the customer. "The place and time to use team-selling is when customer solutions is more important than price" (Dalrymple et al 2006). The Case StudyImaginative Staffing Inc. is a temporary services firm‚ formed in 1990 and has grown to $17 million in revenue. The CEO‚ Angie Roberts‚ is unhappy with the length of time it takes to close a sale once a prospect has been identified. Ms. Roberts

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    Ops 571 Bottlenecks

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    Indentifying Bottlenecks Ops 571 Brian Birch John Smith 5/1/2012 Waking up and getting out of the door to work in the morning is a process that takes several steps to complete. In order to get out of the house in less than one hour and fifteen minutes several of these step must be altered or eliminated from the process. In every process there are steps that slow down the process called bottlenecks. Examining the entire

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    FedEx case with Strategy Management‚ the first question should be asked is "What is strategy?" Johnson and Scholes said: "Strategy is the direction and scope of an organization over the long-term: which achieves advantage for the organization through its configuration of resources within a challenging environment‚ to meet the needs of markets and to fulfil stakeholder expectations". How Strategy is Managed is why we study Strategic Management. In its broadest sense‚ strategic management is about

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