"Servqual airlines service research questionnaires" Essays and Research Papers

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    SECTION A: INDIVIDUAL PROFILE SECTION A: INDIVIDUAL PROFILE All data will be kept confidential and used anonymously for research purposes only. A1. Age _____ Years old A2. Gender Male Female A3. Ethnic Group Malay Chinese Indian Others: _____________ A4. Religion Muslim Hinduism Buddhism Christianity Others (Please specify) ________________ A5. Average monthly Income/Allowance RM0- RM500 RM500- RM1000 RM1000-RM2000

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    choosing a particular good or service – and every consumer will have a different hierarchy of determining factors based on their own personal preferences and view points. The aim of this study is to better understand the purchasing behaviour of consumers on commercial airlines – specifically‚ when choosing an airline to fly with. It is important to understand these determining factors as it will help marketers decide on the content of marketing collaterals for airline consumers. A better understand

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    QUESTIONNAIRE Dear Respondents‚ We are students of the Polytechnic University of the Philippines‚ taking up Bachelor of Science Major in Marketing Management. We are now conducting a research about. May we request you to answer this questionnaire. We assure you that your answers will be kept confidentially. Thank you. The Researchers Part I Profile of the Respondents Instruction: kindly provide the needed information by putting a check mark (a) on the space

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    Topic: Challenges of full service airlines facing today 1. Introduction Full service airline is defined as an airline that focuses on providing a wide range of pre-flight and onboard services‚ including different service classes‚ and connecting flights that are also operating a hub-and-spoke model (Reichmuth‚ 2008). According to Cento (2009)‚ the core business of full-service carriers including passenger‚ cargo and maintenance. In recent years‚ full service airlines are facing different challenges

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    Appendix 1 LIST OF PUBLICATIONS (a) Published and Forthcoming 1. Nyangosi‚ R.‚ Arora‚ J.S. “Bankers’ perspective on E-banking: An Empirical investigation of the Kenya banking Industry”‚ Journal of Management studies (INDIA)* 2. Nyangosi‚ R.‚ Arora‚ J.S. “Antecedents and obstacles to e-banking adoption: A comparative study of India and Kenya” International Journal of Indian Culture and Business Management (USA)* 3. Nyangosi‚ R.‚ Arora‚ J.S. (2010) “Internet and Mobile Banking in Kenya:

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    QUESTIONNAIRE (Owner) I. Personal Profile a. Company name: _____________________________________________ b. Name of owner: _____________________________________________ c. Age: _____ d. Gender ( ) Male ( ) Female II. Strengths‚ Weaknesses‚ Opportunities and Threats of the Business 1. What do you think are the strengths most valued by your customer? Rank your answer from a scale of 1 to 5 where: 5 – Very Important 4 - Fairly Important 3 - Important

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    the relationships between group assignment and students’ academic performance. 1.3 Research Questions The following are the research questions of the study:- 1. Did students satisfied with their group project? 2. What the result provided based on group project? 1.4 Statement of Problem In this study‚ the researcher founds that there are several statement of problem in the research. The first matter is about the matter of negative attitude of group members towards task

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    Questionnaire | Code No._____ | LDRP Institute of Technology and ResearchSector 15  Gandhinagar‚ Gujarat | | TOPIC – “A Study on the effective promotional strategy influencing customer for the products of Big Bazaar and D-Mart” ------------------------------------------------- (This Questionnaire is for the academic research purpose only‚ the data collected will be

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    Dear Sir / Madam‚ Research – PQHRM 47 I am a student of Institute of Personnel Management‚ undertaking the PQHRM. In fulfillment of this program‚ I am required to conduct a research and produce a research. Research Topic: A study of factors affecting high turnover among the janitors at ABC company Purpose of the Research: To find out factors affecting labour turnover and analyze factors affecting for labour turnover related to ABC Company I would be grateful if you could complete this

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    Questionnaire: Research on College Students’ Social Behavior:Impact of Social Network on Phone users To help us with our research‚ we would like you to answer some questions about how (and how much) you use cell phone & social network and how you perceive social situations. All information collected will be held in strictest confidence. While this information may be published‚ numbers instead of names will be used on the questionnaires so that your anonymity is assured. This questionnaire will

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