handling capabilities of our customer service executive? Please rate on scale of 1-5‚ 1- being extremely unsatisfactory 5- being extremely satisfactory …....................................... 3. How do you find the process of document request? 1. Very convenient 2. Convenient 3. Average 4. Inconvenient 5. Very inconvenient ….......................................... 4. Please rank the below mentioned services considering the frequency of service use. (1- Most preferred‚ 5- least
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dsfhkhsdgkhqwertyuiopasdfghjklzxcvbnmqw MARKETING RESEARCH Introduction to Marketing Research‚ Defining the Marketing Research Problem & Developing an Approach‚ Research Design‚ asdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjk lzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnm qwertyuiopasdfghjklzxcvbnmqwertykwehfhrhwoh;lrojhuyuyuytuyruyyrjdl vperjbh iobnkgkgpogjpgjdvp fvoekg g ron dvnejkhldvjoegj fjeprgj gjiotowhfiohfkherofhiofhiofhowfhiowvhofhowihvfiouiopasd Exploratory Research Design: Secondary
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Communication and study skills Research Task The industry I am researching is Airlines as this is one of the large industries in the UK and has grown massively over the last couple of years. About 1.25 million people (number from http://www.mega.nu/ampp/PEGB/chap11.htm) travel on an aeroplane every year‚ making the company around £167 billion every year. The industry creates around 150 million jobs for people making it a large part for a lot of people’s everyday life. The importance of the industry
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QUESTIONNAIRE It is a research instrument consisting of a series of questions and other prompts for the purpose of gathering information from respondents. Although they are often designed for statistical analysis of the responses‚ this is not always the case. The questionnaire was invented by Sir Francis Galton. It refers to paper and pencil data gathering method by letting the subject or respondent complete the questionnaire before the researcher or his representative‚ or it can be mailed
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Entry There is a high barrier entering airlines industry since it requires high capital to set up everything such as purchase or lease air craft‚ set up office‚ hire staffs‚ and etc. Thus‚ this has reduced the treat to Malindo Airline. Moreover‚ brand awareness is quite important in this industry. Hence‚ to enter this industry not only required high capital but also have to take some time to create brand awareness. Consumers always choose the product or service they really trust. Thus‚ instead of creating
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Hurrah Airlines Customer Service improvement report Summary Customer Service Department has received complaints regarding services‚ systems and conditions of Hurrah Airlines. The aim of this report is to summarize weak spots in Hurrah Airlines’ customer service and to make recommendations to its improvement with minimum costs. Introduction This report will include: a short summary of the most frequent complaints regarding Hurrah Airlines’ services; recommendations for an improvement of customer
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Questionnaire Good day. I apologize for this inconvenience but as per a university coursework requirement‚ I have been assigned to conduct a research on Business Etiquettes. Kindly write the relevant information. Your responses are greatly appreciated. Thank you. Name (optional): __________________________________________________________ Post: ___________________________________________ Gender: M / F 1) Which age group do you belong to? a) 18 to 25 b) 25 to 45 c) 45 and above
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QUESTIONNAIRE We are three students pursuing a Bachelor’s in Business Administration. You are kindly asked to complete this survey in order for us to gather information for an audit on Consumer Behaviour pertaining to the KFC located at the corner of Park Street and Frederick Street. It will take approximately 5-7 minutes to complete. The survey is anonymous and participation is voluntary. Please circle your answer. 1. Gender: Male Female 2. Age: 19 & under
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Questionnaires Questionnaires is a structured job analysis that measures job characteristics and also involve human characteristics. It uses to gather the data on jobs. There are two types of questionnaires‚ task inventory and position analysis questionnaires. There are two types of questionnaires‚ task inventory and position analysis questionnaires. Position analysis questionnaires type of job analysis that is standardized and would use for nearly any of the job (Harris.M‚ 1997‚ p124)
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6. Questionnaires Questionnaires or social surveys are a method used to collect standardised data from large numbers of people -i.e. the same information is collected in the same way. They are used to collect data in a statistical form. In Data Collection in Context (1981)‚ Ackroyd and Hughes identify three types of survey: 1. Factual surveys: used to collect descriptive information‚ i.e. the government census 2. Attitude surveys - i.e. an opinion poll - rather than attempting to gather descriptive
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