What Happened? The sight of burned bodies‚ The smell of rotting human skin‚ We are surrounded by the victims of war’s wrath. How horrid can a war be? The landscape which used to be green and lush‚ Now black and barren. The rivers which used to roar with pure blue water‚ Now tainted with the blood of millions. As we walk through what used to be a beautiful village Now charred flesh and bones. One woman‚ barely recognizable as such Is found cradling her child of no more than 1 year old. And I can’t
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Somewhere‚ the sun shines down upon a warm spring morning. Here at the edge of a dark lush forest‚ in an idyllic and lively little village‚ stands a peaceful old church. It is a beautiful building with purple flowering wisteria climbing up the old stone walls. The church stands in a pretty churchyard full of brightly colored roses‚ and the pale spring blossoms float down from the trees onto freshly cut green grass. It is a serene place to while away the hours‚ and many people come by simply to
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Tourism in Goa The state of Goa‚ India‚ is famous for its beaches and places of worship‚ and tourism is its primary industry. Tourism is generally focused on the coastal areas of Goa‚ with decreased tourist activity inland. Foreign tourists‚ mostly from Europe‚ arrive in Goa in winter whilst the summer and monsoon seasons see a large number of Indian tourists. Goa handled 7% of all foreign tourist arrivals in the country in 2011.[1][2] This relatively small state is situated on the western coast
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Explain the importance of customer satisfaction in service organisations The aim of this essay is to explain the importance of customer satisfaction in service organisations. Clear meaning of the customer satisfaction has been provided along with the causes and results from the effective implementation. J. Heskett ’s "service-profit chain" model has been used in order to understand the relationships between profitability of a service organisation with customer satisfaction and loyalty and the outcomes
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assessment of the SERVQUAL scale. Journal of Business Research‚ 24‚ 253-268 Bennett‚ D.‚ and Higgins‚ M. (1993). Quality means more than smiles. ABA Banking Journal‚ June‚ 46. Bick‚ G.‚ Brown‚ A.‚ and Abratt‚ R. (2004). Customer perceptions of the value delivered by retail banks in South Africa Bowen‚ J.W.‚ and Hedges‚ R.B. (1993). Increasing service quality in retail banking. Journal of Retail Banking‚ Vol Carman‚ J.M. (1990). Consumer perceptions of service quality: An assessment of the SERVQUAL dimensions
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foods of tourists. Goa has many beaches for enjoying and beautiful places for sightseeing. Goa can be best viewed while travelling on the bike‚ bus or motorcycle. The Sandy beaches‚ coconut trees‚ waterfalls truly add flavor to the goan natural view. Lush green fields‚ majestic forests‚ long roads and cool breeze add up for the perfect natural view. There are many shops which attract the tourists mainly for the varieties of handicrafts. Goa has carnivals which come every year. The young are attracted
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Maharashtra. Time seems stand still in this part of Maharashtra. Hill Resorts in India provides an overview of the beautiful hill station. Location Matheran is located in the state of Maharashtra and is about 103 kilometres from Mumbai. Matheran’s lush green landscape and verdant hills attract a number of tourists to the quaint hill station every year. History Centuries have passed since an Englishman Hugh Mallet discovered Matheran in 1850 but little has changed in Matheran. As the common mode
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The Blue Mountains is one of Australia’s most gorgeous natural landmarks‚ covering one million hectares of lush forest‚ sandstone cliffs‚ waterfalls and bush. It is a World Heritage Area‚ and one of the most accessible areas of highland beauty across the continent. Located just to the west of the bustling city of Sydney‚ the Blue Mountains offers gorgeous views of mountain ranges‚ forests and canyons - as well as a unique culture and lifestyle. Cities of the Blue Mountains Nestled in and around
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Research Title: Relationship between customer satisfaction and high level of service quality: Case study of Tesco store. ABSTRACT Customer satisfaction is the prerequisite for making relationships. Like any other service industry the retail industry is facing a rapidly changing market. Many researchers found numerous strong evidences which show most of the departmental stores fail to deliver customers’ desired service. High level of service quality resulting in satisfied customers is the key to
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William. The rise of modern Japan; political‚ economic and social change since 1850. (New York: st. martins press‚ 2000). Dupuy‚ Trevor N. (1992). Encyclopedia of Military Biography. I B Tauris & Co Ltd. Hackett‚ Roger F Menton‚ Linda and Noreen‚ Lush. the rise of modern Japan. Hawaii University Press‚ 2003). [2] Harootunian Harry‚ overcome by modernity: history‚ culture and community in interwar Japan (New Jersey: Princeton university press‚ 2000)‚ 5.
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