Case Assignment for MindTree Dan Wang (王丹) 12210690688 Q1．What are the key elements of MindTree’s approach to knowledge management? How effective are they? A: The key elements of MindTree’s Approach to KM includes: 1. The way MindTree foster and build social interactions within the company. From MindTree’s value system (CLASS)‚ the administrators have realized that employees are social creatures that wish to build and grow. Thus‚ they allow employees to self-organize into communities that focus
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Universal Computer Science 3:8‚ August 1997 Information Technology for Knowledge Management Uwe M. Borghoff Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: borghoff@grenoble.rxrc.xerox.com Remo Pareschi Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: pareschi@grenoble.rxrc.xerox.com Abstract: Knowledge has been lately recognized as one of the most important assets of organizations
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Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved
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Knowledge Management and Creative HRM Professor Ingi Runar Edvardsson University of Akureyri‚ Iceland Occasional Paper 14 Department of Human Resource Management University of Strathclyde 2003 Knowledge Management and Creative HRM Introduction Knowledge management (KM) is about developing‚ sharing and applying knowledge within the organization to gain and sustain a competitive advantage (Petersen and Poulfelt 2002). How‚ then‚ is human resource management (HRM) related to knowledge management
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Managing Knowledge in organizations G.O. KAYODE-ADEDEJI SCHOOL OF ENGINEERING‚ DESIGN and TECHNOLOGY UNIVERSITY OF BRADFORD G.O.Kayode-Adedeji@bradford.ac.uk 2011 [Type the company name] 1/1/2011 Contents Introduction 2 KNOWLEDGE MANAGEMENT VS INFORMATION MANAGEMENT 5 KNOWLEDGE MANAGEMENT CONTROVERSIES 5 POSSIBLE CONSTRAINTS IN THE IMPLEMENTATION OF A KNOWLEDGE MANAGEMENT PROGRAM 6 CASE STUDY ON THE SUCCESSFUL IMPLEMENTATION OF KM: 6 THE EVOLUTION OF KM AT BUCKMAN LABORATORIES
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Knowledge Management: Nursing and the Use of Information Technology xxxx xxxxx Walden University NURS 3010 Section 04‚ Information Management in Nursing and Healthcare October 30‚ 2013 Knowledge Management: Nursing and the Use of Information Technology Technology has been increasingly integrated into almost all areas of our lives. The use of technology in the nursing profession is a common and daily occurrence. Roy L. Simpson‚ RN‚ C‚ FNAP‚ FAAN states “…without
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Academy of Economic Studies‚ Faculty of Business Administration Knowledge Management Case Study – SC Artis Bio Tech SRL [pic] 22 May 2012 1. Introduction Based on the current economic climate‚ only companies which have the ability to adapt to continuous changes‚ shape their business strategies according to the market and take calculated risks will be able to survive. Attributes such as creativity‚ flexibility and competitiveness have become of the utmost
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in a holistic KM Approach. It is important to cover the entire life cycle of knowledge when we think of any Knowledge management initiative in an organization. And to do so we need to recognize the spiral nature of the knowledge and the interdependencies. The 2 types of KM approaches are Control:the organization monitors the KM database and the quality of content generated. Community:The communities of knowledge automatically filter out junk using peer reviews which is a more transparent process
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Assignment Questions •What are you (in the role of Kathy Dalton) going to present at the outsourcing strategy meeting in two weeks and why? Persuading company’s board of directors to keep outsourcing strategy in eBay‚ and explain how make better outsourcing strategy. •When companies like Dell are reducing outsourcing in some areas‚ should eBay be considering expanding outsourcing? According to this case study‚ eBay should expand outsourcing in several ways by proper strategy like BOT
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Knowledge Management Practices in Ayurvedic Industry. Introduction Knowledge management (KM) is based on the idea that an organisation’s most valuable resource is the knowledge of its people. This is not a new idea – organisations have been managing “human resources” for years. What is new is the focus on knowledge. This focus is being driven by the accelerated rate of change in today’s organisations and in society as a whole. Knowledge management recognises that today nearly all jobs involve
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