October 14‚ 2012 Abstract The Hotel Escargo has asked for a summary of the observations found for improvement. In this report the hotel needs will be summarized and a job design and measurement strategy for ensuring improvement will be proposed. Introduction The Hotel Escargo has many services that need improving such as check-in and check-out service‚ multi-lingual staff‚ complementary concierge desk‚ room service‚ local area transportation‚ and amenities. Hotel needs and rank of importance
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permission of the copyright holder. Backgrounder Sample Case for Video Storyboarding Exercise GR Hotels Corporation (GR) Backgrounder Company History (1991 to 2007) GR Hotels Corporation (GR) is a privately-owned corporation that operates two large mid-scale hotels‚ one in Montreal and one in Toronto. The corporation was founded by the Gemron family in the late 1980s. The company’s first hotel was built near
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immediate bosses. The extent that an employee believes in the mission‚ purpose and values of an organization and demonstrates that commitment through their actions and their attitude towards the employer (both internal & external) will determine the employee satisfaction towards his/her work. Employee engagement is high when the statements and conversations held reflect a natural enthusiasm for the company‚ its employees and the products or services provided. Employee engagement is the level of commitment
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Sustainability in Hotels the hospitality sector are relatively straightforward to record and interpret (e.g. occupancy percentages‚ capitalization rates‚ RevPAR‚ etc.)‚ sustainability has remained intrinsically difficult to quantify. Sustainability issues touch on nearly all aspects of hotel ownership and management‚ necessitating the alignment of environmental‚ social‚ and financial factors to promote responsible business operations over time. Despite the lack of clear‚ universally accepted metrics
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References: http://nightout-party.blogspot.in/2012/03/oberoi-hotels-resorts-rated-1-in-guest.html http://articles.timesofindia.indiatimes.com/keyword/oberoi-group/recent/2 http://www.vccircle.com/news/consumer/2013/08/05/oberoi-hotels%E2%80%99-parent-eih-posts-102-growth-revenue-116-increase-net-profit http://www.oberoihotels.com/special_offers.asp
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La Amistad In 1839‚ Africans being carried from Havana‚ Cuba‚ to Puerto Principe‚ Cuba‚ revolted against their captors aboard the ship La Amistad (Spanish for ’friendship’). They were stolen from Africa‚ transported to the Americas‚ and were “passed off” as having been born in Cuba. After the revolt‚ the Africans demanded to be returned home‚ but the ship’s navigator lied to them about their course‚ and sailed them north along the North American coast to Long Island‚ New York. The schooner was subsequently
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La Malinche When I first read about La Malinche I did not know who or what she was and as I started to read I learned that she was first a slave. She became a slave for Cortes. She was offered to him as a slave by the Cacique of Tabasco‚ along with 19 other young women. Cortes discovered that he could not communicate with the Indians. That night he was recommended to him that one of the women given to him in Tabasco spoke Spanish. When he found out that could speak Spanish. At that point in
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ABOUT HILTON HOTELS Hilton worldwide is a major player in the hospitality industry worldwide‚ crossing the hotel area from lush full-benefit lodgings and resorts to suites and mid valued inns. Its brands consideration contained its more than 3‚300 lodgings in 77 nations and incorporate Waldorf Astoria inns and resorts‚ Conrad lodgings and resorts‚ Hilton twofold tree‚ Embassy suite lodgings‚ Hilton enclosure Inn‚ Hampton Inn and suites‚ Homewood suites by Hilton and Hilton Grand excursions. This
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Las Meninas When looking at Las Meninas‚ your first glance is at the little girl in the center of the painting‚ she is the only most lighted object in the painting which shows her importance to Spain as she is the future queen. The next thing that catches the viewer ’s eye is the painter‚ Velazquez himself‚ who takes up the whole left side of the painting. He is painting something on a large canvas‚ we just don ’t know what‚ and that is what he wants us to wonder‚ "What are he painting and what
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Employee empowerment in services: a framework for analysis Conrad Lashley The School of Tourism and Hospitality Management‚ Leeds Metropolitan University‚ Leeds‚ UK Keywords Employees‚ Empowerment‚ Hospitality industry‚ Service Abstract Employee empowerment is said to benefit all organisations. The fast moving global economy requires that organisations learn and adapt to change quickly‚ and employees have a key role to play here. This is particularly true in modern service organisations. The empowered
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