As more and more women have entered the workforce in the last several decades‚ there has been a heightened awareness of the problem of sexual harassment. The recent rise of successful employee litigation in this area‚ combined with an extension of an employer’s liability for acts of its supervisors and often its rank-and-file employees‚ has created an area of serious concern to employers. This is particularly so given the record settlements by the Equal Employment Opportunity Commission (EEOC)
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look at how to respond to complaints‚ making sure you know and follow agreed procedures. TASKS There are three tasks to this assignment. TASK 1 2 3 TASK 1 1. Identify the following requirements when dealing with complaints. • Legal EVIDENCE Short answer questions Letter Case studies OUTCOMES 3.1‚ 3.2 1.1‚ 1.2 2.1‚ 2.2 For a legal complaint there must be evidence collected and statements taken from all people involved in the complaint. • Organisational A complaint must be acknowledged within
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Assignment 205 introduction to duty of care in Health‚ social care or children’s And young people’s settings Task B Case Study Case Study One You are a support worker for Mrs Ahmed who is 89‚ physically frail and lives alone. She has diabetes. Mrs Ahmed wants to eat foods that are not suitable for her medical condition‚ and asks you to shop for her as she is not able to get the shop herself. Bi Describe the difficulties for you in exercising your duty of care and upholding Mrs Ahmed’s
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member to be involved. 2.3 Explain where to get additional support and advice about conflicts and dilemmas You can find additional support from: Line manager‚ office staff Colleagues Social services Internet CQC 3.1 Describe how to respond to complaints Give time to the service user to explain their complain and listen carefully. Make sure you record
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Ashley Rinehart Senior Speech Final Draft Mrs. Hartman March 16‚ 2012 Cop Out Welcome parents‚ family‚ friends‚ and faculty. We are here to celebrate the accomplishments and the graduation of the Class of 2012. And I would like to give a special welcome to my classmates; well‚ we are finally here. As you sit here and inhale the aggregate odor of your senior class for the last time‚ I am sure there are many burning questions racing through your minds: “Will I find my place in the world?” If
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brands. While queries‚ complaints and questions are mostly left unanswered‚ websites like Twitter do offer a reach that serves of pivotal importance. In cases of unsatisfactory experiences pertaining to goods and services‚ instead of contacting the relevant company’s customer support‚ a large portion of the market simply shift brands instead. The opportunities that would have added a significant boost to the revenue is lost. The classification of those making such complaints‚ however‚ becomes essential
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Give 3 examples of what you can do in your day to day work to support equality and inclusion and reduce discrimination I could support equality and inclusion in my day to day work by involving everyone in activities and and making them feel included. I could also have chats with the service users to make them feel comfortable and feel that someone cares and is there for them when they feel down and know that they can talk to me when ever they want. I could reduce discrimination by challenging it
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Case Brief A.4 GNAZZO v. G.D. SEARLE & CO. 973 F.2d 136 (1992) U.S. Court of Appeals‚ Second Circuit Pierce‚ Circuit Judge Facts: On November 11‚ 1974‚ Gnazzo had an intrauterine device (IUD) inserted in her uterus for contraceptive purposes. The IUD was developed‚ marketed and sold by G.D. Searle & Co. (Searle). When Gnazzo’s deposition was taken‚ she stated that her doctor had informed her that “the insertion would hurt‚ but not for long‚” and that she “would have uncomfortable and probably
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Unit SHC 34 Principles for implementing duty of care in health‚ social care or children’s and young people’s settings 1.1 Explain what is means to have a duty of care in own work role | As a childminder I have a duty of care to keep all my minded children safe‚ healthy and comfortable while making sure their rights are guarded. I have a duty of care to keep children from harm whether physical or psychological. I carry out risk assessments in my home and when out and about to avoid potential
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Republic of the Philippines SUPREME COURT Manila THIRD DIVISION G.R. No. 81262 August 25‚ 1989 GLOBE MACKAY CABLE AND RADIO CORP.‚ and HERBERT C. HENDRY‚ Petitioners‚ vs. THE HONORABLE COURT OF APPEALS and RESTITUTO M. TOBIAS‚ Respondents. CORTES‚ J.: Private respondent Restituto M. Tobias was employed by petitioner Globe Mackay Cable and Radio Corporation (GLOBE MACKAY) in a dual capacity as a purchasing agent and administrative assistant to the engineering operations manager. In 1972
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