CUSTOMER SERVICE AT THE MARIGOLD HOTEL1 One bright summer morning in March 2010‚ owner and General Manager George Chacko was in his comfortable second-floor office suite at the Marigold Hotel in the Chanakyapuri area of New Delhi. He had been alerted to a brewing customer service problem‚ and wanted to resolve the issue before it got out of hand. Chacko belonged to a family of real estate developers and entrepreneurs. Over the turn of the century‚ he had noticed that New Delhi lacked sufficient high-quality
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Subsequently‚ a dispute arose and the plaintiff alleged negligence on the part of the lawyer and filed a consumer complaint against him at the District Consumer Forum. The District Consumer Forum directed the lawyer to pay Rs.3000 as compensation for mental agony and harassment. The State Consumer Dispute Redressal Commission overruled the District Forums order by stating that a complaint against a lawyer was not maintainable before the consumer forum as the service rendered by lawyers did not come
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Trading Standards LETTERS From our experience‚ consumers who write a formal complaint letter that clearly outlines their problem often achieve a satisfactory outcome at an early stage. One letter can be more effective and less costly than several phone calls. You can still contact the trader by telephone‚ but do remember to confirm important points in writing. IMPORTANT Always send your letter by Recorded Delivery and keep a copy These copies may be useful if you have to take your claim
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VS. JUSTIN WILLIAM KING Plaintiff ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) Case No. 7417410 (05) Judge Stephen R. Pacey DEFENDANT ANSWER TO PLAINTIFF COMPLAINT COMES NOW‚ DEFENDANT‚ Paxon Hospital and for their complaint alleges as follows: 1. Plaintiff‚ for all times mentioned herein‚ was and is a resident of the County of Jackson‚ State of Missouri. Plaintiff is informed and believes and thereon alleges that defendants‚ Answer
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the necklace Theme: the contrast between true values and false values .Mathilda was born into a family of clerks but she was not satisfied with her position in life. She wanted to be a wealthy lady. She complained constantly over the simple life her husband provided for her. She felt she was born to be sought after and should have the luxuries of life. She is ungrateful to her husband although he provides her with a furnished apartment‚ sufficient food and even a maid. This ingratitude is highlighted
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ASSIGNMENT TORT The liability involved is trespass to person which consists of assault‚ battery and false imprisonment. The first issue is whether the act of Alice showing her fist to Robert constituted to assault. Assault is according to Winfield can be interpreted as an act of the defendant which causes to the plaintiff reasonable apprehension of the infliction of the battery on him by the defendant. There are four elements which needs to be established before saying that person is committing
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Nepomuceno vs Heredia G.R. No. 3298 February 27‚ 1907 FACTS: The defendant is the business adviser of the plaintiff‚ Marciana Canon and about the same time‚ Felisa Nepomuceno‚ the other plaintiff‚ had an unsecured debt due her of 500 pesos from one Marcelo Leaño. The debtor proposed to give her a deed of conditional sale to a certain tract of land in consideration of 2‚000 pesos‚ she to be credited with 500 pesos on the purchase price and that to advance the balance of 1‚500 pesos; that knowing
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Malayan Law Journal Reports/1953/Volume 1/BERENGER v ROZARIO (MW) - [1953] 1 MLJ 239 - 1 July 1953 2 pages [1953] 1 MLJ 239 BERENGER v ROZARIO (MW) OCJ SINGAPORE WHITTON‚ J SUIT NO 1033 OF 1952 1 July 1953 Contract -- Illegal and immoral contract -- Motor car -- Conversion -- Immoral association -- Public policy As a general rule a man’s right to possession of his own chattels will be enforced against one who‚ without any claim of right‚ is detaining them‚ or has converted
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Seminar Prep 2 What is defamation? Refers too‚ injuring the reputation of another by exposing him to hatred contempt or ridicule which lowers him in the esteem right thinking of members in the society. Defendant need not ascertained beforehand the likely effect of his words as long as his actions were done voluntarily. What is relevant is that the words were understood by others in a defamatory sense. Liable – usually written. Consists of a defamatory statement or representation in permanent form
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The First Defendant‚ Second Defendant and Third Defendant‚ collectively as the ‘Defendants’‚ refer to the 29th of March 2017 statement of claim and say: Summary 1. The Plaintiffs describe paragraphs 1 to 7 of their 29th of March 2017 statement of claim as being a summary of their case. 2. In the paragraphs that follow 1 to 7 they then set their substantive allegations. 3. As the Defendants respond below to each and all of those allegations‚ there appears to be no requirement for them to plead
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