Phileashia c Yellock 102 Myrtle Grove Rd. New Bern‚ Nc 28562 00711800 Student id 21221829 August 2‚2013 Mr. John Smith Hotel Manager Springhill suites 300 Hotel Dr Myrtle beach‚ Sc 29578 Dear Mr. Smith‚ I am writing to you about an error in the bill I paid for my 2 night stay at your Springhill suites in Myrtle beach on the dates of July 29 an July 30. I was overcharged because the amount I was billed is different from the media advertisement: I made the reservation
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DAY 1 (21-11-2013) It is regret to inform you that on 21st Nov 2013 at 9:45 am I was called by branch manager(Khurshid Ahmed)on ptcl number (02136370204) for the confirmation of cheque Rs 750000 for clearing which was rejected by me as it was not issued by me. After that I visited branch for the enquiry about the cheque which was not issued by me but branch manager refused to show me any detail. Instead manager asked me to show cheque books to verify whether it was misused from cheque books which
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Tom Jeffery Manger New Orleans‚ LA 44765L Nov 8th‚ 2013 Dear Mr. Jeffery‚ Radio #562064 I bought a radio from your company recently November 1st 2013‚ and there seems to be a fault in the left speaker. I turned the volume up a little bit when I was listening to the jazz and the left speaker just stopped working. I tried to fix the problem by turning the radio down and see if it would work again. I also took out the plug for a bit and plugged back in and still did not
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2000 Rock Street Seattle‚ Washington‚ 98036 June 28‚ 2012 Charles Priest The Pecfect Wedding‚ Inc. 500 Gray Street Seattle‚ Washington‚ 32032 Dear Charles‚ I was lucky enough to receive the order from you on Tuesday‚ June 26 since I had to leave the country that noon; however‚ there are few concerns regarding to this order that I would like to address. As appears in our email forum‚ the order was agreed to be delivered by Thursday‚ June 21. There were hesitations from you about
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I ordered a giant teddy bear from your company and the bear has not arrived on time. I have been ordering giant teddy bears from your company for over four years and never had a problem with shipping. I could have traveled down the road to Sam’s Club and bought a much cheaper giant teddy bear instead of selecting one off of your website. Your company’s failure to deliver the giant teddy bear to be sent to my niece before December 24‚ 2011 is extremely important because my niece has cancer and this
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To the Store Manager of Office Shop: I am writing to express my concerns about a recent incident I experienced at your store. I would like to bring to your attention the fact that I received extremely poor customer service during my last shopping trip at Office Shop‚ which took place on January 28‚ 2054 at approximately 6:12 p.m. While shopping‚ I asked an associate for assistance getting a large box of office paper from a top shelf‚ as it was too high for me to reach without help. The associate
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● First of all I would apologise for the poor customer service that the guest has been provided with. On the spot I would try to find a different room for the guests which would suit their needs and also deal with the booking for cloud 23. ● Like usually I would apologise to the couple for the poor customer service that they have received. I would try to explain why the hotel was poor and why there was building work going on at the hotel. After explaining why they’ve received such a service‚
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Describe how to respond to complaints Responding to complaints‚ whether made by a parent or a staff colleague‚ you should always keep professional and listen to what the person has to say. You should keep calm and by being respectful and apologising when necessary which helps to diffuse potential conflict. Complaints need to be resolved as quickly as possible and constructively to avoid creating a bad atmosphere for all those involved. When responding to a complaint‚ it is important to listen
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A duty of care is a legal obligation imposed on an individual requiring that they adhere to a standard of reasonable care while performing any acts that could foreseeable harm others. A definition from Wikipedia. A duty of care is required in every work place and a greater duty or care is needed especially with younger children being as they are more vulnerable. A duty of care ensures support and care for individuals are provided at the required level within the law and also within the policies and
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Observation paper Magistrate& District court Karen Rivera Cj 205 The first court that I attend was district court‚ the judge was Fernando r. macias I went to the court on October 13‚ around 10:30. When I first walked in there were a lot of people there I wasn’t expecting that at all. Security was higher than at the magistrate court. There were attorneys there but they stand next to there defendants at all times since it was still assembly justice so the trials didn’t go
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