influences customers satisfaction in alternative banking service provided by public and private sector banks. For the purpose of the present study primary data were collected using likert scale based questionnaire. Result of this study shows that‚ there was significant relationship between age‚ education and profession of the bank customers and customers‘ satisfaction in alternative banking. There was significant relationship between service quality‚ band perception and perceived value with overall
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executives of Ajanta Shoes Company were to decide their pricing strategy for their products in the face of fierce competition in the market. The company has been in business for the past thirty years. Ti1l1991 the company did not have any problem of selling its shoes since the demand exceeded the supply situation. However‚ after opening up of the economy the company faced severe competition both from other leading shoe manufacturers in the domestic market and also from the multinational companies that
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THE BATA SHOE ORGANIZATION: This case talks about Bata Shoe Organization‚ the world’s largest manufacturer and retailer of Footwear Company and the challenges faced by the company while determining its future long-term strategy and in finding a top management team. The case deals with the problems that Bata might face due to the political and economic changes taking place worldwide while running the company around the globe‚ over 62 manufacturing units and 4458 company- stores owned worldwide.
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for their product that was not freely available. For example‚ most people have to order their iPhone 4s’s ahead of time‚ because the product is scarce. Scarcity also brings out rationing‚ which in this case the people who have extra money for an Apple product are normally the people that will get this product first. People also have a choice to select one product over another. Some of these people are waiting in this store because they have made the choice of selecting this Apple product over another
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Product and Service Strategies Smartphones The smartphone and tablet market continue to produce impressive growth and will persist in doing so over the next two years. The market should then transition from the growth stage to the maturity stage. During this stage‚ the key to success will be industry players ’ ability to differentiate their products from the competition and capture profit via margin expansion in a setting of production and manufacturing adaptations.1It seems as if Smartphones are
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order to critically reflect on the statement “Management of the employee/ customer interaction presents a challenge to the manager of a service operation that is absent in the field of production/manufacturing” (Yeoman‚ 2004)” it is necessary to understand what customer interaction is. Heskett‚ Sasser and Hart (1990) define how at the heart of the service is the service exchange – when the customer comes in direct contact with the business employees and whilst Muhlemann‚ Oakland and Lockyer (1992) agree
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but then i suppose I gotta look at it in a positive way‚ had she have not slept with Lipstick Larry I wouldn’t be here today. I believe the saying is an eye for eye‚ I saved her at sea and she saved me in camp‚ so when I think about it that bloody shoe-horn saved us both‚ who would of thought‚ but was it worth it. After being cured of that pesky cerebral malaria I still had to face the Japs each day‚ day in‚ day out and I still had to eat rice almost everyday and I still had to watch some of my
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every day‚ the equipment aging and failure is unavoidable‚ so we must maintain and repair it timely.I will introduce the maintenance and repair of the mobile crusher as follows. 1.The maintenance of the mobile crusher (1)The maintenance of the bearing lubrication.The bearings take the full load of the machine‚ so good lubrication is of great concern to the bearing service life.It has a direct impact on the service life of the machine and running rate.Therefore‚the users must lubricate the bearings
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Accounting and Bookkeeping Services Marketing Plan Sorcerer ’s Accountant Marketing Vision Sorcerer ’s Accountant will fit the needs of transitional small businesses‚ dealing with the growing pains of leaving an owner-operator model to hiring employees and expanding. These clients will see that Sorcerer ’s Accountant is competitively priced‚ both compared with the market and with the substitute option of hiring their own bookkeepers. Clients will see that Sorcerer ’s Accountant is extremely
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WORLD SHOE PROJECT “To bring inspiration and innovation to every athlete in the world” ………..Company Mission Statement “We want to be able to shoe and clothe young athletes of the world regardless of where they live. To do it for really difficult socioeconomic situations is both challenging and rewarding” …………...Tom Hartge‚ Footwear Director for Emerging Markets The words “Just make me the shoe!” echoed down the boardroom table to Tom Hartge a 17- year veteran of the running shoe company
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