PGDM (Retail) INDUSTRY MENTOR: FACULTY MENTOR: MR. NIKHIL BHASIN Prof. Kapil Garg RETAIL OPERATION MANAGER Bimtech‚ Greater Noida SHOPPERS STOP‚ ROHINI TABLE OF CONTENTS 1. LIST OF TABLES 3 2. LIST OF CHARTS AND GRAPHS 4 3. LIST OF EXHIBITS 5
Premium Customer service Customer Sales
Project Report On ERP Implementation in Shoppers Stop (SD-Retail) Submitted By:13PGDM127 Abhay Agrawal 13PGDM128 Abhishek Bansal 13PGDM135 Ashish Jain 13PGDM138 Astha Garg 1 Table of Contents History .......................................................................................................................................................... 3 Retail – Process Flow......................................................................................................................
Premium Supply chain management Retailing Enterprise resource planning
quality of a specific process or method to another that is widely considered to be an industry standard or best practice. The result is often a business case for making changes in order to make improvements 2. Introduction of the Organization Shoppers’ Stop is the pioneer in the Lifestyle/fashion Segment of retail stores. It belongs to K. Raheja Group and was started in India in 1991‚ headquartered in Mumbai. It has 200 Stores at present and plans to expand further in the near future. It faces heavy
Premium Parking Retailing Department store
Deepak Agarwal TABLE OF CONTENTS • Objectives………………………………………………………………………………….. 3 • Executive Summary……………………………………………………………………. 4 • Introduction of the Retail Industry……………………………………………… 5 • Overview of Shoppers Stop………………………………………………………… 7 • Major Players and competitor………………………….………………………… 8 • Customer Expectations………………………………………………………………. 9 • Performance……………………………………………………………………………….10 • Marketing Channels……………………………………………………………………
Premium Retailing Shopping mall
Answer Paper Marketing Management Section A: Objective Type Part one: Multiple choices: 1.It is a concept where goods are produced without taking into consideration the choices or tastes of customers Ans) Production concept 2. It involves individuals who buys products or services for personal use and not for manufacture or resale Ans) Consumer 3. It is the groups of people who interact formally or informally influencing each other’s attitudes& behavior Ans) Reference groups 4
Premium Video game console Nintendo Video game
Type of Shoppers I like to think of the shoppers as rats in a lab experiment‚ and the aisles are like a maze designed by psychologists. Most of the customers follow a dependable route‚ walking up and down the aisles‚ checking through my counter‚ and then escaping through the exit door. But not everybody is so dependable. Working at Hannaford Supermarket has given me a chance to observed three types of shoppers. The first type of unusual shopper is one I called the amnesiac. He always
Premium English-language films Calculator Rooms
qualitative research using webcams‚ Flip video cameras‚ and shop-alongs as shoppers utilized their phones in the shopping experience. Two key findings cast a light on who is mobile shopping and how‚ and what it means for the future. Lights shall inherit the future -Mobile shoppers fall into two groups. Heavy mobile shoppers comprise about 20% of all mobile shoppers and drive 80% of the activity volume. Light mobile shoppers comprise the rest. Heavies love their phones‚ using them to share photos
Premium Mobile phone Retailing Smartphone
Johnny Bullock English 104 Bowman December 5‚ 2012 Annoying Shoppers Grocery shopping can be a very interesting experience. It seems like nothing more than a quick and easy chore at first. You go in‚ throw whatever you want into your cart‚ pay and then get out. Its almost relaxing‚ that is if the grocery store is completely empty. Unfortunately‚ there are always those other shoppers. The ones who think they own the place or something. They’re in just about every grocery store in America
Premium Grocery store Safeway Inc. Supermarket
Chapter 8 is entitled Segmentation‚ Targeting‚ and Positioning and focuses on how companies divide their markets‚ how they choose which markets to pursue‚ and how they position their products to make them more attractive to consumers. The chapter starts of by detailing the five levels of the Segmentation‚ Targeting‚ and Positioning Process. The first two steps are a part of Segmentation and they are developing the strategies or objectives and segmentation methods. The next two steps‚ evaluating
Premium Marketing Target market Strategic management
Mystery Shopper Report Customer service hinges around identifying key product or service attributes of target market and delivering consistently the desires of that market. Since target markets have different values businesses must strive to identify customer turnoffs and needs. When a business is successful at delivering good customer service they have not only successfully identified these key attributes that create value for the customer but integrated them into their daily interactions with
Premium Marketing Psychology Strategic management