Organization structure Organization structure is the formal pattern of interactions and co-ordination designed by management to link the tasks of individuals and groups in achieving organizational goals Organization structure consists of four elements: ❖ The assignment of task and responsibilities that define the jobs of individuals and units. ❖ The clustering of individual positions into units and of units into departments and larger units to form an organizations hierarchy. ❖
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Managing people and organization in KFC ukessays.com /essays/business/managing-people-and-organization-in-kfc-business-essay.php KFC is popular world famous chicken chain restaurants‚ which serves 12 million peoples a day around the world. KFC is second in sale next to Mc Donald in foreign scale. In this paper I have done SWOT and PEST for KFC. I have also mentioned the recruitment and selection process of KFC in this paper. TABLE OF CONTENT: INTRODUCTION - 1 RESEARCH AND METHODOLOGY - 1 MAIN FINDINGS
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Customer Service What is Customer Service? Customer Service is any contact between a customer and a company that causes a negative or positive experience by a customer‚ it also means being able to exceed the needs and expectations of all their customers rather than just meeting them. “Excellent customer service is about creating a good impression: meeting the needs and exceeding the expectations of visitors‚ and making them feel welcome‚ excited and valued.” (http://www.rmg.co.uk) Who are
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Organization Evaluation XMGT/230 Jeoffrey Bispham Organization Evaluation The organization that I will describe today is where I work‚ at Applebee’s. Here we have a vertical structure that consists of the owner‚ general manager‚ four managers‚ and all employees directly below them. The owner has complete control and say over everything that goes on in the restaurant. The general manager receives information on how to run and operate from the owner and relay that information down to the four members
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Our product is composed of very healthy essential ingredients which is: Flan Is a sweet custard made with eggs and milk and often served with a caramel sauce.. it also contain certain vitamins and minerals Yams It is a root vegetable. Provide a very good source of potassium and fiber
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Groups can be defined by either informal groups‚ or formal groups. Formal groups A formal group is set by an official authority or leader designed to complete a specific task or purpose and is strictly regulated by the organisations rules and practices. In a formal group responsibility of an outcome of a task is set usually to the leader‚ discipline and reward is mainly handed down to the leader via the organisation. A formal group is coordinated by activities shared between a number of people
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Topic 4: Segmentation‚ Targeting & Positioning LEARNING OUTCOMES: Upon completing this topic students should be able to: a) To examine the specific nature of segmentation‚ targeting and positioning. b) Demonstrate an understanding of the inter-related processes of segmentation‚ targeting and positioning c) Relate STP theory to real life marketing situations ************************************************************************************ RECOMMENDED READING: Cavallaro‚ M.‚ (2008)
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Threats (SWOT) Analysis of Mccafe 10 Research Topic -Customer attitude towards McCafe 11 Problems from Research Finding 11 McCafe image issue 11 Too many inertia consumers 11 Customer Profile 12 Individual Consumer 12 Need Analysis for Mccafe’s Customer 12 Utilitarian needs VS Hedonic needs 13 Environmental influence in Decision Making 17 Recommendation 20 Objective 20 Marketing Positioning 21 Targeting Customer 22 Marketing Mix Strategies 23 Price 23
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Customer service 1 © NSW DET 2008 Topic 1 - Customer service 2 © NSW DET 2008 Introduction It may seem strange that you are studying an area that you already know so much about—customer service. Whether we realise it or not‚ we always judge organisations that we come in contact with and so we already have quite a good understanding of a customer’s perspective. In this module we will put this understanding into a structured model‚ so it can contribute to developing organisational
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Social location is the group membership that people have because of their location in history and society. There location and history effect there customs‚ language‚ and action. Like there is a difference between someone who grow up in America compared to some one who grew up in the jungles in South America. The one in america would grow up having food at there disposal at all time. Were as one who grew up in the jungle would have to gather or hunt the food they wanted. The one in the jungle would
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