with them. Peter Druker stated that the purpose of the business is to create customers and keep them. To do that a company must do those things that make people or customers want to make business with it. Thus relationship marketing is not a short term tactic but a strategy that should be done in a vacuum. Kotler P (2000) defined Customer Relationship Marketing as a strategy to identify and attract profitable customers and retaining them by creating efficient relationships in order to guarantee a
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Customer Service Relationship Management & Customer Service Relationship Strategy Customer service relationship management can be used in many ways to help establish a strong customer relationship with the company you’re doing business with. With it a company’s goals can be best achieved through identification and satisfaction of the customers’ stated and unstated needs and want to provide a high level of customer care. Using technology now a days you can identify‚ target‚ acquire‚ and
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Returns 1 RETURNS Prices and returns Let Pt be the price of an asset at time t. Assuming no dividends the net return is Pt Pt − Pt−1 −1= Rt = Pt−1 Pt−1 The simple gross return is Pt = 1 + Rt Pt−1 Returns 2 Example: If Pt−1 = 2 and Pt = 2.1 then 2.1 Pt 1 + Rt = = = 1.05 and Rt = 0.05 Pt−1 2 Returns 3 The gross return over k periods (t − k to t) is 1 + Rt (k) := Pt−1 Pt−k+1 Pt Pt ··· = Pt−k Pt−1 Pt−2 Pt−k = (1 + Rt ) · · · (1 + Rt−k+1 ) Returns are • scale-free‚ meaning that they do not depend
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on E-business‚ Management and Economics IPEDR vol.3 (2011) © (2011) IACSIT Press‚ Hong Kong Transmission Effects of Exchange Rate on Foreign Institutional Investments in India Dr.Raju.G Professor and Head‚ Department of Management Studies‚ GCET Greater Noida‚ U.P‚ India-201308. e-mail: drrajug@yahoo.co.in Santosh Kumar Lecturer‚ Finance and Accounts‚ Amity Business School‚ Noida‚ India e-mail: santosh.frm@gmail.com Tanveer Shahab Lecturer‚ GEMA Institute of Management‚ New Delhi‚ India
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A WINTER TRAINING REPORT ON “PORTFOLIO MANAGEMENT OF CNX MIDCAP COMPANIES” AT KOTAK SECURITIES LTD. SURAT IN PARTIAL FULFILLMENT OF THE REQUIREMENT IN THE MBA DEGREE OF VEER NARMAD SOUTH GUJARAT UNIVERCITY‚ SURAT. SUBMITTED BY: ANKIT S. LAPSIWALA MBA-FINANCE GUIDED BY: PROF. SAMEER ROHADIA (GRIMS) MR. MRUGESH PANCHAL (BM - KOTAK SECURITIES LTD.) G.I.D.C. RAJJU SHROFF ROFEL INSTITUTE OF MANAGEMENT STUDIES G.I.D.C. VAPI 2006-07 STUDENT DECLARATION I undersigned‚ Ankit S. Lapsiwala
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investor. b. the expected return on a risky asset. c. the expected return on a collection of risky assets. d. the variance of returns for a risky asset. e. the standard deviation of returns for a collection of risky assets. PORTFOLIO WEIGHTS 2. The percentage of a portfolio’s total value invested in a particular asset is called that asset’s: a. portfolio return. b. portfolio weight. c. portfolio risk. d. rate of return. e. investment value. SYSTEMATIC
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Should we always tell the truth? Telling the truth seems to be a rule that we have to follow in any circumstances. We learn not to lie during our childhood‚ and we try to follow that moral obligation during all our life. However‚ it is sometimes better not to tell the truth. In certain circumstances‚ it seems better to lie for reasons which maybe more or less legitimate. Hence should we always tell the truth? Or can we sometimes lie and stay morally irreproachable? Are there any circumstances
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Chapter 06 Consumer Behavior QUESTIONS 1. Complete the following table and answer the questions below: LO1 a. At which rate is total utility increasing: a constant rate‚ a decreasing rate‚ or an increasing rate? How do you know? b. “A rational consumer will purchase only 1 unit of the product represented by these data since that amount maximizes marginal utility.” Do you agree? Explain why or why not. c. “It is possible that a rational consumer will not purchase any units of the product
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Internship Report On “Investment Analysis of BCBL” Guide Teacher MR. M. Muzahidul Islam Professor Department of Banking University of Dhaka Department of Banking University of Dhaka Prepared By: Yunus Sheikh ID: 012 BBA 14th Batch Department of Banking University of Dhaka March 25‚ 2012 Guide Teacher: MR. M. Muzahidul Islam Professor Department of Banking University of Dhaka Letter of Transmittal March 25‚ 2012 MR. M. Muzahidul Islam Professor
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short are you making a profit. To understand these measurements is imperative to understanding how to make a profit and plan for your future growth and development. That is where you have to understand how to balance cost vs. profit or ROI‚ Return on Investment. ROI is not so difficult if you understand some basic business concepts can help you maximize your Operating Contribution or total profit. Marginal Revenue is the sales garnered when the company sales one extra more unit of a product where
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