type during our normal daily routines at Work. All of us encounter customer service when we go to the Store‚ call a company on the phone‚ or visit a business’s web site. However‚ simply being exposed to customer service doesn’t mean you understand how to do it well or how to evaluate whether you are receiving an acceptable level of customer service. The point of this course is to help you understand what customer service is and how to make it better whether you do it a for a living
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Automobile Industry‚ India Automobile Industry Following India’s growing openness‚ the arrival of new and existing models‚ easy availability of finance at relatively low rate of interest and price discounts offered by the dealers and manufacturers all have stirred the demand for vehicles and a strong growth of the Indian automobile industry. The data obtained from ministry of commerce and industry‚ shows high growth obtained since 2001- 02 in automobile production continuing in the first
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Environment impact on the Tobacco industry Product Services Place Distribution Price Promotion Political/Legal There are a lot of tobacco product warning labels Entire smoking laws and promotion campaign are not required within China Singapore and Australian tighten rules on the packaging of tobacco products‚ because smoking is not good for healthy Free distribution in mail or by other means is allowed in Bangladesh‚ Korea‚ India‚ Indonesia‚ Maldives‚ Myanmar‚ Sri Lanka‚ and
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Economics Automobile Industry There is no industry more present in the world-wide community than the automobile industry. The automobile has changed the lives‚ culture‚ and economy of the people and nations that manufacture and demand them. Ever since the late 1800s when the first "modern" car was invented by Benz and Daimler in Germany‚ the industry has grown into a billion dollar industry affecting so many aspects of our lives. There are more than 400 million passenger cars alone on the roads today
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According to King‚ McKay‚ Marshall‚ Lee and Viehland (2008) online banking or electronic banking (e-banking) includes various banking activities conducted via the Internet from home‚ business‚ or on the road opposed to at a physical bank location. This paper shall compare and contrast both the online and offline retail environment for banking services. Internet banking offers great opportunities to the financial-services industry‚ including: • a huge potential customer base • large economies of
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Vision Statement 12 1.2 Mission Statement 12 1.2.1 Nando’s Mission Statement 12 1.2.2 Recommended Mission Statement 12 2. Macro-environmental Analysis and Industry Attractiveness 14 2.1 Porter’s Five Forces 14 2.2 Overall Macro-Environmental Pest Factors 21 2.3 Key Driving Forces Affecting the Industry 22 2.4 External Factor Evaluation (EFE) 23 3. Company and Competitor Analysis 25 3.1 Competitive Profile Matrix (CPM) 25 4. Micro-Environmental Analysis and
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automotive industry is compassed to six different manufacturers‚ General Motors‚ Ford‚ Toyota‚ Honda‚ Volkswagen and DaimlerChrylser. All six of these companies operate in the global competitive market place. Globalization in the automotive industry has moved fast or accelerated during the late 1990’s‚ because of the building of the important overseas companies and all the mergers between the companies. The specialists would to have indicated that the expansion of the foreign commerce in the auto industry
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of ‘Katy Perry without auto-tune’. As I watched this video‚ I heard Katy Perry’s voice live. As watching this video‚ I was very disappointed to see her surrounded by fans who bought tickets to watch her perform. My disappointment was a result from her unbearable voice‚ the voice that when not sung live‚ we are deceived. This is when it dawned on me; imagine if the radio played artists singing live‚ no one would listen to the radio. Is it safe to thank God for auto-tune so we don’t have to hear horrible
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Industry Analysis In order to analyze an industry‚ it is important to determine where it is in the industry lifecycle. During the 1970’s and 1980’s the retail grocery industry was expanding at a phenomenal rate. Throughout this boom period‚ the number of large grocery stores was rising and forcing the existing" Mom and Pop" grocery stores out of the industry. In the early 1990’s‚ the retail grocery industry began leaving the growth stage and entered the maturity stage in the industry lifecycle
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about the project and mature them into reality and also for his priceless tips and inputs without which my research and analysis would no have been possible. I thank for him for being my member‚ educating me about the working of the automobile industry‚ the distribution network and innumerable other details. Lastly my heart ful gratitude goes out to all the managers and the respondents of my research survey for taking time out from their busy schedule and exhibiting their full cooperation and
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