MEMO To: Alan O’Dell – Hospital Administrator Date: 18 September 2013 Subject: Sustainable Growth Strategy As consultants for Shouldice Hospital Limited‚ we see that the major problems confronting the hospital are capacity management while maintaining quality‚ technique being copied by other doctors and succession planning. Although the hospital has good reputation and quality service‚ it is not able to service customers due to lack of capacity as well as conflicts among
Premium Term Physician Time
MANAGEMENT CASE 1 Shouldice Hospital Introduction Shouldice Hospital‚ set up in 1945 by Dr. Earl Shouldice‚ is located near Toronto. It follows the business model of focus on a single standardised service for a narrow target of consumers‚ rather than to provide customised solution (as in a general clinic or hospital). It focuses on providing quick‚ convenient‚ and reliable cure for external types of abdominal hernias. The Hospital uses its own technique‚ called the Shouldice Method. It is famous
Premium Physician Surgery Hospital
1. How successful is the Shouldice Hospital? Generate a P&L statement using available information from the case. Treat each of the two operations—hospital and the surgery—separately. Hospital: Revenues (4 days X $111/day x 6‚850 patients/year) 3‚041‚400 Cost 2‚800‚000 Profit: 241‚400 Clinic: Revenues ((($450 + 60 + 75) X 0.20) X 6‚850 patients/year)) 3‚596‚250 Cost 2‚000‚000 Profit 1‚596‚250 Total Profit 1‚837‚650 2. How
Premium Surgery Hospital Patient
e. The regulatory environment in Toronto f. Rooms g. Satisfied operators Analyses 2. Why do patients choose Shouldice Hospital over other hospitals? What are the benefits received by Shouldice’s patients that are different from other hospitals? Answer: Patients choose Shouldice Hospital over other hospitals because the service they get from Shouldice is far away better than other hospitals. The benefits they received are as following: a. Appointments are driven by patient
Premium Hospital Physician Patient
Shouldice Hospital Limited A Brief History: Dr. Edward Earle Shouldice graduated from the University of Toronto in 1916. By 1940‚ Dr. Shouldice was operating a private medical and surgical practice‚ lecturing at the University of Toronto‚ and pursuing research work in areas of advancing medical knowledge. During World War II‚ he was called to serve on the Medical Examining Board. Dr. Shouldice‚ a major in the army‚ found that many young men willing to serve their country had to be denied enlistment
Premium Physician Surgery Hospital
CASE ANALYSIS: SHOULDICE HOSPITAL LIMITED Executive Summary: The Shouldice Hospital‚ Ontario‚ Canada is a pioneer in the field of treating patients suffering from external abdominal hernia. The speedy ambulation coupled with its reasonable price rates leads to satisfied patients publicizing the hospital by word of mouth. The issues that confront the hospital management are: ·Deciding on ways to meet the backlog of operations‚ by expanding the hospital’s capacity‚ while still maintaining control
Premium Hospital Surgery Physician
Situational Analysis and Problem Definition: The Shouldice Hospital in Ontario‚ Canada is a pioneer in the field of treating patients suffering from external abdominal hernias. With its current capacity‚ it can treat up to 6850 patients annually. The patients are treated using the Shouldice Method‚ and on an average each patient has to spend about four days in the hospital recuperating. The USP of the Shouldice Hospital is it’s distinct surgical procedure. The speedy ambulation coupled with it’s
Premium Hospital Surgery Physician
service culture in Shouldice. Training in Shouldice technique is important since the procedure could not be varied. The patients‚ who were experienced hernia operation in Shouldice‚ can return their normal daily lives much before the other patients that had experienced the similar operation at other hospitals. And the recurrence rate for all operations performed at Shouldice is about 0. The Unique Selling Point of the Hospital “There is No Substitute for Experience”. Shouldice Hospital has been
Premium Physician Hospital Surgery
Shouldice Hospital Case Study Calvin Barron Liberty University March 2‚ 2010 Respectfully submitted to Prof. Scott McLaughlin Overview The Shouldice Hospital serves as a glaring example of extraordinary service and care for the impaired and needy. From carpeting and soft lighting to doting personal care from the staff‚ the Shouldice experience sets a standard of excellence for the industry. Dr. Earl Shouldice displayed an early desire for medical understanding with an age
Premium W. Edwards Deming Walter A. Shewhart Hernia
Starting as a small hospital‚ the Shouldice Hospital has had a rather long history since the end of the Second World War. And At the time of his death in 1965‚ the founder Dr. Shouldice’s longtime associate‚ Dr. Nicholas Obney was named surgeon-in-chief and chairman of the board of Shouldice Hospital Limited and under his leadership‚ the volume of activity continued to increase‚ reaching a total of 6‚850 operations in the 1982 calendar year. And primaries represented approximately 82% of all hernias
Premium Physician Hernia Surgery