IE 271 Operations Analysis and Design Homework 1 Due date March 3rd‚ 2013 The following is a project proposal from an automotive manufacturer located in Ankara. This manufacturer conducts its after-sales service processes through 32 authorized service stations spread all over Turkey. There is also a customer service department at the headquarters employing 4 technical auditors responsible for the 32 service stations. These 4 technical auditors visit the 32 service stations periodically
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Shouldice Hospital Limited A Brief History: Dr. Edward Earle Shouldice graduated from the University of Toronto in 1916. By 1940‚ Dr. Shouldice was operating a private medical and surgical practice‚ lecturing at the University of Toronto‚ and pursuing research work in areas of advancing medical knowledge. During World War II‚ he was called to serve on the Medical Examining Board. Dr. Shouldice‚ a major in the army‚ found that many young men willing to serve their country had to be denied enlistment
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Shouldice hospital was founded by Dr Earle Shouldice after World War II in Canada. The hospital performs external hernia surgery exclusively. External hernia surgery is considered simple surgery and is easily mastered by new surgeons. The service they offer is competitively priced‚ well below the average of $3000. Patients from the US typically can cover airfare and the operation for about $1500. The service is quite popular‚ at the time of the case the backlog was 1200 patients. The Shouldice
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How successful is the Shouldice Hospital ? Shouldice Hospital Limited is an 89 bed healthcare facility located in the suburbs of Toronto‚ Canada. The 17‚000 square foot facility is housed on a sprawling 130 acre estate and specializes in repairing external abdominal hernias. Currently‚ 7‚600 surgeries are performed each year on patients from all across the United States and Canada. Founded by Dr. Earle Shouldice circa 1940‚ the organization enjoys a reputation for effectively using a unique surgical
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Shouldice hospital is located in Toronto. Éäñýèçêå áðü ôïí Dr. Earle Shouldice ï ïðïßïò êáôÜ ôçí äéÜñêåéá ôïõ 2 ðáãêüóìéï ìåôÜ áðü ìåëÝôç áíáêÜëõøå íÝá ôå÷íéêÞ ãéá íá ãéáôñåýåé hernias êáé ôáõôü÷ñïíá íá Ý÷ïõí ïé áóèåíåßò fast recovery. ¹ôáí êáëýôåñç ôå÷íéêÞ áðü üëåò ôéò Üëëåò åðåéäÞ: a) high quality(÷áìçëü ðïóïóôü åðáíåìöÜíéóçò 0.8%) b)fast recovery 4-7 days c)low cost Target market: people with external type of abdominal hernias 82%Ýêáíáí ãéá ðñþôç öïñÜ êáé ôï 18% åß÷áí îáíáêÜíåé óå Üëëï íïóïêïìåßï
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Design a flow chart for a process Zoey Johnson University of Phoenix OPS/571 October 27‚ 2012 One process that seems to be a never ending process in my daily life is doing laundry. With a household of six people‚ the laundry needs to be done daily or else it will overtake the house quickly. To help illustrate the laundry process I have used Microsoft Word to create a flowchart that depicts the process. Using flowcharts is valuable because the flow of logic is shown throughout the process. Much
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Sales Process Flow Chart Developing ‘Suspects’ Sales Manager (SM) Makes Status Check Phone Calls * Quarterly to Selected Customers * Monthly to Small Distributors * Weekly to Large Distributors Marketing Prepares Business Development Campaigns: * Advertising Press Releases * Trade Shows * Direct Communication * User Conferences Significant Items Recorded in Goldmine SM Visits to Distributors: (Quarterly- large distributors; semi-annually – small distributors) * Review
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1. Executive Summary Shouldice hospital is a specialized hospital in the repair of external abdominal hernias in Canada. The hospital was established by Dr. Shouldice the founder of a new and superior surgical technique‚ now known as the Shouldice method‚ for repairing hernias which yields better medical results as well as a significantly shorter recovery time. The Shouldice Hospital is a successful organization and admired by most of the people who had relation with it or who have heard of it
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Bottleneck analysis: Also see enclosed Process flow chart (Appendix 1). Hospital is able to perform 42 exams/afternoon and send 38 patients to the operation rooms. But surgery capacity is 33 operations/day only. Bottleneck (number of operations/day) is therefore located between these two processes. Hospital performs 33 operations/day = demand 116 beds/Wed‚Thu and 99 beds/Tue. Demand is 116 and current capacity is 89. Bottleneck is the number of beds available. It is necessary to increase capacity
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How does Shouldice offer a superior value proposition relative to its customers‚ remain successful‚ and balance low cost with high quality? Data Summary Benefits purchased by the consumer: Shouldice Value Proposition • Early ambulation following surgery o Use of local anesthetic o Nature of procedure • Design of facility o 130 acres o 17‚000 square feet o 89 beds • Dr. Casim Degani‚ internationally recognized authority • Specialized procedure • Patients administered anesthetic
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