The Perfect Call Generator allows agents to deliver the best customer service experience by: * Being themselves * Following general guidelines‚ not verbatim scripts * Personalizing the call * Partnering with the customer The intent of the Perfect Call Generator is for agents to be smart‚ friendly‚ and fast to provide best-in-class customer support: Smart Agents use the information at their fingertips (e.g.‚ product configuration‚ customer tenure‚ and technical skill level) to anticipate
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Lynnzie Tompkins December 6‚ 2014 Dr. Jutila Flow Cytometry (BIOB413) A look into Flow Cytometry Flow cytometry is a widely used practice in the biotechnology field; it is mainly used routinely for the diagnosis of health disorders. However‚ flow cytometry is also commonly used‚ as an application for basic research. Simply‚ flow cytometers are automated machines that determine properties of individual cells (e.g. cell size‚ cell granularity‚ and total DNA). Cytometers are similar to microscopes
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greek words: cyto- cell‚ and metry - measurement. So cyto-metry is about making cell measurements. To elaborate‚ flow cytometry is a technique for analysing particles (cells in this case) which are suspended in a fluid stream by flowing the cells past an interrogation point. A light source is directed on to a hydrodynamically focused stream to create a zone for interrogation. As cells flow through this interrogation zone they scatter the light‚ at this point any fluorescent compounds that are inside
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Chapter 5 Statement of Cash Flows Learning Objectives 1. Identify the purposes of the statement of cash flows 2. Classify activities affecting cash as operating‚ investing‚ or financing activities 3. Compute and interpret cash flows from financing activities 4. Compute and interpret cash flows from investing activities 5. Use the direct method to calculate cash flows from operations 6. Use the indirect method to explain the difference between net income and
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Indians on silver mining overdrive. According to the Spanish royal records thirty-six million silver coins have been taken out of the mine since the invasion. Meanwhile in Spain‚ the high process ruined Spain as prices attracted Asian commodities with silver currency flowing out nonstop to pay for them. The constant flow of silver from Potosi made the Spanish very blind with their riches. Once the silver from Potosi was gone Spanish economy would plummet. Asian Trading ships where so common that some
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Cash Flow OMM 622: Financial Decision-Making Instructor: Felix Lao September 30‚ 2013 The first thing any accountant looks for with a company financial is the bottom line. It is operating in the positive or negative and how much work will need to be done if it is not positive. Cash flow reflects how much cash is generated from the products and services sold by a company. Cash flow calculations involve making adjustments to net income by adding and subtracting the
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Cash Flow University of Phoenix Cash Flow “The statement of cash flows reports the cash receipts‚ cash payments‚ and net change in cash resulting from operating‚ investing‚ and financing activities during a period” (Weygandt‚ Kimmel‚ & Kieso‚ 2010‚ p. 614). Companies are required to prepare a statement of cash flow because it contains important information about the company that deems useful for external sources‚ such as investors‚ to make educated decisions about a company. The
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Article 1discusses how different estimates of equity value are obtained by researchers while using the discounted cash flow model (CF) and the Residual income (RI) model. It recognises the inconsistencies prevalent while implementing them. Francis et al (2000) use Value line estimates for finite forecasting periods. They conclude that RI is superior to CF. Courteau et al (2000) analyse whether different valuation models are same when a terminal value calculation based on price is used. They conclude
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1991 1990 1989 I. For each of the years on the Statement of Cash Flows: Major sources of cash in 1990 were investing activities‚ Major Sources of cash in 1989 were financing activities 1. What were the firm ’s major sources of cash? Its Major sources of cash were provided by operating major uses of cash? activities. ( Cash provided by investing activities in 1991 followed by operating activities. Major uses of cash (operating activities also were sources of cash)‚ while was much less than
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Overview IAS 7 Statement of Cash Flows requires an entity to present a statement of cash flows as an integral part of its primary financial statements. Cash flows are classified and presented into operating activities (either using the ’direct’ or ’indirect’ method)‚ investing activities or financing activities‚ with the latter two categories generally presented on a gross basis. IAS 7 was reissued in December 1992‚ retitled in September 2007‚ and is operative for financial statements covering periods
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