Abstract The purpose of this report is to provide an understanding about Customer Relationship Management (CRM) and the reason why it is considered as an evolutionary breakthrough in today’s business world. To add further‚ this covers the importance of customer relationship management with respect to customer service and loyalty which results in profitability to a company in the long run. It also explains the development of the company’s vision to increase profits with the help of technology‚ people
Premium Customer relationship management
What are the challenges in the implementation of ERP system! Information systems play a vital role in improving the competitiveness of a company. There are many types of enterprise information software packages which are available in the market since the year of 90s till today (Mandal & Gunasekaran‚ 2003). Enterprise Resource Planning (ERP) is one of them. Due to intense competition around the world‚ many of the manufacturing company had decided to implement ERP. It assures one application
Premium Enterprise resource planning
Research Proposal Gucci consumers in Australia: perceived value and satisfactions towards online retailing Managerial Problem: Could Gucci deliver the whole brand value through online service? Managerial question: How do Gucci consumers regard shopping Gucci online? Research Problem: Examine the consumers’ perceived value about shopping Gucci online in Australia Research questions: To what extend consumers perceive the value of Gucci online service? Introduction Gucci is a successful global
Premium Gucci Online shopping Luxury good
BSM311-Operations Management Submission 7th January 2013 Arif Tigadi 1109988 Operations Management Strategy of Tata Motors Word count : 5051 1 BSM311-Operations Management Submission 7th January 2013 Arif Tigadi 1109988 Executive summary: This report discusses the Operation management of India’s leading and the largest automobile manufacturer “Tata Motors”. In today’s business environment Operations management plays an important role in deciding the success of the company .Operations
Premium Tata Motors Tata Nano
3M Moves to a Customer Focus Using a Global Data Warehouse Dale Goodhue‚ University of Georgia Barbara Wixom‚ University of Virginia Introduction In 1995‚ 3M Chairman and CEO L. D. DeSimone along with his top management team recognized that the focus of 3M had to change. For nearly 100 years‚ 3M manufactured products to make life easier‚ safer‚ healthier‚ and more productive for people in nearly 200 countries. In the excitement of creating innovative products‚ however‚ 3M was ignoring its
Premium Customer relationship management Data warehouse Customer service
Teradata Corporation is an American computer company that sells database software for data warehouses and analytic applications‚ including Big Data. Its products are meant to consolidate data from different sources and make the data available for analysis. Formerly a division of NCR Corporation‚ Teradata was incorporated in 1979 and separated from NCR in October 2007.[2] Teradata is led by Mike Koehler‚ the former senior vice president of NCR.[3] Teradata ’s headquarters is located in Miamisburg
Premium Data warehouse Business intelligence
ARABIC BLACBERRY In October 2007‚ the launch of the first Arabic Blackberry was announced in the United Arab Emirates. The device had Arabic language input and an Arabic interface. Up until this point‚ the Blackberry was restricted to US and European use. The new initiative to bring the Blackberry to the Middle East and Africa had begun. The UAE’s mobile phone provider telco Etisalat collaborated with the creators of the Blackberry‚ RIM (Research InMotion)‚ to create the Arabic version of the e-mail
Free Middle East Arabic language Saudi Arabia
Accenture Delivery Centers in India The Accenture Global Delivery Network features robust‚ rapidly expanding delivery centers in India that provide a comprehensive range of technology capabilities and Business Process Outsourcing (BPO) solutions. Accenture’s workforce in India accounts for more than 40‚000 employees. The Accenture Delivery Centers in India are uniquely positioned to leverage our industry expertise‚ functional capabilities‚ alliances and technology to produce tangible business results
Premium Business process outsourcing Outsourcing Offshore outsourcing
ARTICLE IN PRESS Journal of Financial Economics 88 (2008) 1–25 www.elsevier.com/locate/jfec The power of the pen and executive compensation$ John E. Corea‚ Wayne Guaya‚Â David F. Larckerb a The Wharton School‚ University of Pennsylvania‚ Philadelphia‚ PA 19104‚ USA b Graduate School of Business‚ Stanford University‚ Stanford‚ CA 94305‚ USA Received 28 October 2005; received in revised form 20 March 2007; accepted 4 May 2007 Available online 5 December 2007 Abstract We examine
Premium Mass media Salary Corporate governance
Module 7 Assignment 1: Decision Support Paper Collaboration Technology B7783 - Solution-Oriented Decisions Models Argosy University Introduction Product and the Markets of Japan and India The current state of the art in the technology being reported on meeting the needs of the target consumer‚ marketing can be broken down into the elements of product‚ price‚ place‚ and promotion (Perreault‚ Cannon‚ & McCarthy‚ 2008) where the P of product refers to a physical good or service
Premium Marketing Marketing mix Management