father was a hero." It took Tata by surprise‚ as he expected to encounter anger and sorrow. The above anecdote is narrated by Rohit Deshpande‚ professor at Harvard Business School (HBS)‚ who was interviewing Tata for a five-part video case study on crisis management at the Taj during 26/11. Deshpande started to teach the course at Harvard from October 2010. His students‚ especially non-Indians‚ were transfixed by the topic and were incredulous why employees were willing to give up their lives
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(ITESM) Name: Oscar Ramirez Pantoja ID: A01062945 February 10th‚ 2014 International Strategic Management Professor: Dr. Mohammad Ayub Ayub Khan ASSIGNMENT -1 Introduction The Case called “Making Strategy: Learning by doing” by Clayton M. Christensen presents an easy method of how to develop an strategy with your company whenever it needs it or how to solve issues that seems to be easy but they are not as easy as they look.
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The Ritz-Carlton Hotel Company Case Study Journal Ritz-Carlton is a luxury and successful hotel company in the world. The brilliant reputation of Ritz-Carlton hotel company not only come from the luxurious surroundings but also its outstanding and high efficient customer service. A excellent customer service can create customers loyalty and strengthens competitiveness. Ritz-Carlton makes the best effort to satisfy every customer which is one of the basics “never lose a guest”. In order to provide
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Snapple case 1. severity The severity of this of this problem is showing in exhibit 1. Where total case sales of the first 5 months of 1992 were 6‚8 million the sales of the first 5 months of 1993 were 15‚3 million cases. So that’s an increase of 225% in sales. And when you look at figure 1 you can really see the severity of the problem. Because normally the first five months are only 27‚91% of the total sales in a year. So normal sales volume would be 24‚3 million cases. But if the increase
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LENOVO CASE ANALYSIS Facts Surrounding the Case Competing at a global scale requires profound brand equity. Lenovo is a well-known brand in China (as Legend) but it cannot become a global technology giant like Dell or Hewlett-Packard‚ by merely acquiring the Personal Systems Division of IBM‚ whose products are popular across the world. Normally‚ the key challenge in establishing global brands lies in devising the manner in which a company can position its brands in customers’ mindsets‚ while
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w rP os t S 910D05 OPERATIONS STRATEGY AT GALANZ op yo Dr. Stephen Ng and Barbara Li wrote this case under the supervision of Professors Xiande Zhao‚ Xuejun Xu and Yang Lei solely to provide material for class discussion. The authors do not intend to illustrate either effective or ineffective handling of a managerial situation. The authors may have disguised certain names and other identifying information to protect confidentiality. Richard Ivey School of Business Foundation
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Citations: 1. Dyer‚ J.‚ Gregersen‚ H. & Christensen‚ C. (2009). Innovator ’s DNA. Harvard Business Review‚ 87(12)‚ 60-67. 2. Sternberg‚ R. J. (2010). Teaching creativity‚ not memorization. The Chronicle of Higher Education‚ Retrieved from http://chronicle.com/article/Teach-Creativity-Not/124879/ 3 4. (2003). Toward a creativity-friendly workplace: practical steps. Harvard Business School Press‚ Retrieved from http://cb.hbsp.harvard.edu/cb/web/product_detail.seam?E=47173&R=7263BC-PDF-ENG&conversationId=265794
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A Case Study Analysis: A Question of Loyalty Introduction This case study analysis describes Sam Adams dilemma‚ whether or not to give a favorable recommendation to the board of directors for his friend and former colleague Bud Wizer. Sam was told by corporate that Bud listed him as a personal and professional reference on his job application. This triggered emotional turmoil in Sam because his friend was allegedly fired for sexual harassment from his last position. Sam’s values and moral standards
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Case Study No. 3 A New Kind of Structure Admit it. Sometimes the projects you’re working on (school‚ work‚ or both) can get pretty boring and monotonous. Wouldn’t it be great to have a magic button you could push to get someone else to do that boring‚ time-consuming stuff? At Pfizer‚ that “magic button” is a reality for a large number of employees. As a global pharmaceutical company‚ Pfizer is continually looking for ways to help employees be more efficient and effective. The company’s senior
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of easyJet’s competitive advantage in the aspects of differentiation and costs. Moreover‚ recommendations have been given to the specific case. The structure of the industry in which easyJet competes According to the Structure – Conduct – Performance Model‚ the start point for strategic analysis must be the understanding of the industry structure. In the case situation‚ as the European airline industry had been highly regulated in December 1992‚ the barriers to entry had a considerable reduction
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