The HR Scorecard Refernec By Meghna Haridas Summary The essay introduces the framework of the HR scorecard‚ which is modelled after the Balanced Scorecard developed by Kaplan and Norton. The first few sections describe the problems with traditional approaches to viewing HR’s role in business performance. It explains why HR should be looked at as a strategic asset. The HR architecture is then described in brief. It highlights the links between the HR scorecard and the Balanced Scorecard. The nature
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it to cost specialty motors. Mr. Karl-Heinz Lottes—Director of Business Operations‚ EMW SIEMENS CORPORATION Headquartered in Munich‚ Siemens AG‚ a producer of electrical and electronic products‚ was one of the world’s largest corporations. Revenues totaled 51 billion deutschmarks (DM) in 1987‚ with roughly half this amount representing sales outside of the Federal Republic of Germany. The Siemens organization was split into seven major groups and five corporate divisions. The largest group
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The Balanced Scorecard The Balanced Scorecard is a strategic performance management framework that has been designed to help an organisation monitor its performance and manage the execution of its strategy. It is used to align business activities to the vision and strategy of the organization‚ improve internal and external communications‚ and monitor organization performance against strategic goals. The Balanced Scorecard provides a framework that not only provides performance measurements‚ but
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Developing a Balanced Scorecard Patricia Rodd Grand Canyon University:HCA-470 Professor Sherry Delio November 9‚ 2014 Introduction • As a manager of a 15 physician Family Practice clinic. Using a balance scorecard would be beneficial to the organization. The balance scorecard will focus on the performance metrics that impact the patient’s experience as well as monitor the effectiveness of the internal processes(Dugger‚ C.). The balanced scorecard is viewed by an organization from different perspectives
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A Balanced Scorecard One of the most important things to do in order to run a successful business is to know how your business is faring at all times. “In assessing performance‚ organizations should not rely on any single measure but rather on a composite set of measures that take into account the various stakeholders of the firm‚” (University of Phoenix‚ 2005). These measures are represented on what is called a balanced scorecard. The information shown on the balanced scorecard is comprised of
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According to Kaplan R. S. & Norton D. P. (1996)‚ the balance scorecard enhances the traditional financial measures with standards for performance in three non-financial areas like relationship between company and customer‚ internal business process and‚ learning and growth. It will assist the company to coordinate its’ operation and ensure all businesses activities parallel to the company’s strategies. The balance scorecard consists of four processes that combine short-term activities to long-term
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Using the Balanced Scorecard as a Strategic Management System Kaplan‚ Robert S.‚ Norton‚ David P. Harvard Business Review; Jan/Feb1996‚ Vol. 74 Issue 1‚ p75-85‚ 11p‚ 3 Diagrams Robert S. Kaplan and David P. Norton introduced the balanced scorecard‚ which supplemented traditional financial measures with criteria that measured performance from the perspectives of customers‚ internal business processes‚ and learning and growth. The scorecard enabled companies to track financial results while monitoring
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before it was spoiled. The project’s objective was to increase the company’s profitability by reducing cycle times and operation costs while increasing customer satisfaction. The CIL project was followed by the implementation project of a Balanced scorecard (BSC) to maintain CIL’s standards and to focus on continuous improvement‚ learning to enhance performance and rewarding employees for increased productivity. The traditional cost based performance measures which were developed from the benchmarking
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Research In Motion: A Balanced Scorecard Analysis Contents Company Profile 3 Recent Accomplishments 4 Recent Problems 5 Competition and Market Status 6 Implementation of Planning Process 8 RIM’s Perspectives 9 Customer Perspective 10 Financial Perspective 10 Learning and Growth Perspective 11 Internal Process Perspective 12 Balanced Scorecard 13 Kaplan and Norton Alternative Strategy Choice 13 References 15 Attachment 1: Five year stock comparison of RIM‚ Apple‚
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HR Management Chapter 3 Application case: Siemens builds a strategy-oriented HR system Question number 1 a) Examples of four strategically required organizational outcomes are: • Producing high tech products and services. • Geographic expansion: Expanding the new products and services in different countries. • Customer satisfaction (superior customer service). • Productivity and quality management (offer consistently high quality services). b) Examples of four required
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