CHAPTER 1 – Operations and Productivity Learning objectives Define operations management Explain the distinction between goods and services Explain the difference between production and productivity Compute single-factor productivity Compute multifactor productivity Identify the critical variables in enhancing productivity What is operations management? Production – the creation of goods and services Operations Management – activities that relate to the creation of goods and services through
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When considering purchasing a boat to use for fishing in shallow waters‚ because of their similarities‚ bay boats and flats boats may come to mind. There are a few differences to consider when deciding which boat is best for your specific needs. Flats These boats are also known as skiffs‚ and are built for shallow coastal waters. Used primarily for flats fishing‚ they are great for catching tarpon‚ redfish‚ snook‚ and bonefish. They have the ability to glide across calm water silently‚ and be maneuvered
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Purchasing professionals’ perceived differences between purchasing materials and purchasing services Services account for about 71 percent of the gross national product (GNP) and 75 percent of the employment in the United States (West 1997). A study sponsored by GAPS Research (formerly the Center for Advanced Purchasing Studies) found that in a cross-section of 116 large organizations‚ over half of the purchase dollars (54 percent) were spent on services (Fearon and Bales 1995). Consequently‚ purchasing
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of December in honor of the day Jesus was born. Both Hanukkah and Christmas are two holidays where you spend time with your families and be thankful. Although‚ they share the same month‚ Hanukkah and Christmas are two holidays that have similarities and differences. Hanukkah and Christmas has some stunning
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Nature and Scope of Operations Management Operations management is often used along with production management in literature on the subject. It is therefore‚ useful to understand the nature of operations management .Operations management is understood as the process whereby resources or inputs are converted into more useful products .A second reading of the sentence reveals that‚ there is hardly any difference between the terms produ7ction management and operations management .But‚ there are a least
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Many people today still believe that Christianity and Judaism are both the same religion. This is not so‚ despite the fact that they both share certain similarities; Christianity and Judaism are both different religions. It is my pleasure to shed some light on the differences and similarities of both religions’ views on salvation. In this research I will first define salvation in its literal form. Secondly‚ I will take a closer look into the history and development of both religions and shed further
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and this paper trays to explain some. The purpose of this term paper is to elaborate on the meaning of strategy and to further understand what a service operation strategy and a manufacturing strategy constitute. In order to achieve this purpose‚ the paper attempts to address some basic questions in regards strategy in general and service operations and manufacturing strategies in particular. These questions include looking into the definition of strategy and the processes involved in formulating strategy
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2 Operations Strategy in a Global Environment PowerPoint presentation to accompany Heizer and Render Operations Management‚ 10e Principles of Operations Management‚ 8e PowerPoint slides by Jeff Heyl © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-1 Developing Missions and Strategies Mission statements tell an organization where it is going The Strategy tells the organization how to get there © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-2
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OM 1. As a service business‚ the operations management activities of an airline company have nothing in common with the operations management activities within a bicycle manufacturing company. True False 2. Operations managers are responsible for managing systems that produce goods and/or provide services. True False 3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time. True False 4. Operations‚ marketing‚ and finance function
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------------------------------------------------- The Production/Operations Function In Business A. True/False 1. Production/operations Management refers to creation of goods whereas production refers to the creation of services. 2. All organisations‚ including service organizations such as banks and educational institutions‚ have a production function. 3. Production is a creation of goods and services. 4.
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