issue and full text archive of this journal is available at www.emeraldinsight.com/0263-7472.htm Performance measurement in facilities management: driving innovation? Michael Pitt and Matthew Tucker School of the Built Environment‚ Liverpool John Moores University‚ Liverpool‚ UK Abstract Purpose – This paper aims to examine the state of knowledge of performance measurement in facilities management‚ in particular regarding the concepts underlying benchmarking in relation to its ability to drive
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LITERATURE AND STUDIES 2.0. Introduction Performance evaluation reflects an employee’ actual job performance levels‚ but in order to get a true picture‚ the rating must be accurate. Accuracy is the primary goal of appraisal system. Employment decisions that are based on accurate ratings are not valid and would be difficult to justify if legally challenge. Moreover employees ten to lose their trust in the system when ratings do not accurately reflect their performance levels‚ and this cause morale and turnover
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This case revolves around the performance evaluation process at Citibank and the introduction of a new performance scorecard. The meeting is between the President of Citibank‚ California and his management to discuss the performance evaluation and bonus decisions for James McGaran‚ the star performer of the branch James career with Citibank has been a quick progression through the ranks from the assistant branch manager to the manager position. His performance exceeded expectations in every single
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Evaluation of the Strategic approach to Performance Management and Recruitment and Selection in Flight Centre UK Introduction Flight Centre is an Australian based travel agency which created a revolution in the travel industry through its model in which volume has got more importance than margin in gaining profitability. It is one among the world’s largest travel agency with more than 2000 stores around the globe. There are more than 90 stores for Flight Centre in UK (www.studentflight.co.uk)
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Performance Management Mid-Term Chapter 1 Performance management – is a continuous process of identifying‚ measuring‚ and developing the performance of individuals and teams and aligning performance with strategic goals of the organization Performance appraisal – is the systematic description of an employee’s strengths and weaknesses Performance management contribution – a performance management system can make the following important contributions 1. Motivation to perform is increased 2
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SUBJECT: Performance Management Plan CC: Traci Goldeman Hi Marylee‚ having found our recommendations for the compensation and benefits strategy satisfactory to Clapton Commercial Construction’s needs I will next outline a performance management plan. “Performance management (PM) includes activities which ensure that goals are consistently being met in an effective and efficient manner.” (“Performance Mangement‚” 2013‚ para. 1). According to "My Strategic Plan" (2012)‚ “Performance Management
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1. What evidence does this case provide for formulating and implementing a systematic approach to performance appraisal? There is lack of communication and information between the manager (Frank) and the worker (Lola). The performance appraisal should be a dynamic tool to achieve goals and to clear objectives and working procedures in order to be more effective. It is necessary to discuss issues during at least once a year. In this case‚ Frank should explain to Lola what are his expectations and
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| | | Performance Appraisal for Human Resource Administrator |Part 1a: Performance Review: Key Essential Functions | |Key Essential Functions | |Performance Measures |Employee |Manager | |Benefits Problems
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2004:294 CIV MASTER’S THESIS Performance Measurement at DHL Solutions Towards an improved performance measurement system consisting of relevant and well-designed measures TOMAS STEFENSON MASTER OF SCIENCE PROGRAMME Department of Business Administration and Social Sciences Division of Industrial Logistics 2004:294 CIV • ISSN: 1402 - 1617 • ISRN: LTU - EX - - 04/294 - - SE PREFACE “Most company performance yardsticks [i.e. measures] are too short‚ too rigid‚ or used more like a teacher’s ruler
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ASSIGNMENT: ABRIDGED PROPOSAL RESEARCH TOPIC: AUDITING ON THE PERFORMANCE OF FIRMS IN NIGERIA NAME: IJASANMI PHILIP TIMILEYIN COURSE TITLE: RESEARCH METHODOLOGY COURSE CODE: MBA 632 LECTURER: PROF. ADETAYO DEPARTMENT OF MANAGEMENT AND ACCOUNTING FACULTY OF ADMINISTRATION OBAFEMI AWOLOWO UNIVERSITY ILE IFE ‚ OSUN STATE. OCTOBER 2012 Proposal table of content 1.1 Background to the study 1.2 State of the problem 1.3 Research questions 1.4 Objective of the study 1.5 Hypothesis
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