Diploma in Hospitality Management / Diploma in Tourism Management Unit 4 – Tourism and Hospitality Sales and Marketing Activity 1 Date: _____________________ Name: ___________________________________________ Student no.: ____________________ Choose a restaurants or hotels. Based on the information provided in each of company’s website: A. Describe how the company tries to satisfy customer’s wants and needs. B. How does the company create value for the customer? C. Do they segment the
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customer is transformed by the operation. Hospitals‚ hairdressers‚ education. * Services – the intangible outputs from an operation * Tangibility – goods are physical products that can be touched‚ seen‚ tasted‚ or smelled. * Simultaneity - services are distinguishable from goods in that their productions and consumption usually take place simultaneously. * Customer contact – services normally require some degree of contact with the
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At the 50th Super Bowl‚ Pokemon celebrates its 20th anniversary with a new advertisement. The new ad motivates its audience to exert a greater endeavour to achieve their goal; it is highlighted in six continuous segment of the video. Each of these sections possess a consumer’s psychological appeal such as the need to achieve‚ the need for aesthetic sensation‚ and the need for attention‚ in order to be effective in transmitting its message to its viewers. For instance‚ the need to achieve is characterized
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The Rules of Grammar in Dystopian America An unspoken language echoes in the voice of every member of American culture‚ a sort of Tongues that is heard in the inflections and connotations of every sentence uttered in the United States‚ regardless of sex culture or creed; although‚ it affects each voice in a different way. This language is the one formed by society constructs that date back to Portuguese sailors in the Middle Passage‚ and it is identified by essayist Hortense Spillers in her work
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Russian futurism‚ introduction of typography to art/ as an expressive form in dynamic‚ non linear composition‚ dispersal of sound and silence on a page. Union of poetry and painting. - Influenced by cubism and motion photography‚ vorticism‚ simultaneity – the total work of art‚ art not separate from life. Cubo-futurism and rayonism (dynamic cubism) WWI (1914 – 1918) - Catalysed by assassination of Heir to Austro-Hungarian throne‚ Franz Ferdinand in time of great political tension. - Spread
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These two men have asked Socrates to prove to them that the soul survives after death due to its immortality. Socrates gives them several arguments‚ which ultimately lead to his conclusion that proves the soul’s immortality and furthermore its perishability. Socrates proves that soul lives despite the body’s death by showing that if an entity has a certain characteristic‚ it will not accept the characteristic that is the opposite to its own. Socrates believes that the soul and the body are two entirely
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The Red lobster’s mission statement states that “Here at Red Lobster we’re passionate about serving our guests great seafood. It’s why we go the extra mile to bring you the best dining experience possible. Our fishermen take pride in catching only the highest quality seafood‚ and the freshest fish. Our grill master’s expertly perfect flavors‚ cooking seafood and steak over a wood fire grill. And our servers pull out all the stops to make every dining experience feel extra special. It’s our passion
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List the four functions of water and briefly explain each function. its two most important functions are as a transfer medium for heat and as a universal solvent. It is important as an agent in chemical reactions‚ and is a factor in the perishability and preservation of foods. 4. Do solutes ( sugar and salt) raise or lower the freezing point of water? Briefly explain. yes because the water molecules are being replaced by the solutes and therefore it disrupts the equilibrium and happens
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Day Of Tears This book Day of Tears talks about slavery and how this one girl Emma who takes care of these two other girls named Sarah and Frances. Though one day Pierce Butler the father of Sarah and Frances Butler has too pay a debt for his gambling. Or else he could go too jail he pays off his debt by selling his slaves though he sold Emma to Miss Henfield in Kentucky because he got greedy with his money. This book talks about how Emma survived and escaped to freedom to Philadelphia and later
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Time Dilation: The Spark of Time Travel Time‚ as most people know‚ is constant and never changing. In this case‚ most people believe that travelling through time is not attainable. However‚ in some views‚ principles and theories it was shown that it is indeed possible for time to be slower than its usual rate or the other way around; thus‚ it gave way to the possibility that time travel may be conceivable. Therefore‚ in this paper the researchers intended to know the factors that affect the rate
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