1. Marketing Management Aims To understand the key factors of Marketing Management Objective To Learn the meaning‚ importance‚ and concepts of Marketing Management To Learn the nature and importance & Characteristics of Service marketing 2. Marketing Management After going through this session‚ you will be able to: Understand Marketing Management Concepts & Importance of Marketing Management Understand Nature & Importance of Service Marketing Understand Characteristics of Service
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Chapter 8 - Product Planning and Development • Study by PricewaterhouseCoopers o ½ of plausible business ideas come from the customers‚ competitors‚ and suppliers o Imaginatik- created a technology based program that creates ideas but can help in deciding if they will work or not. ▪ Electronic suggestion box that allows people to discuss and analyze in the program o Important points: ▪ Ever company needs to develop new products to
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– rent‚ rates‚ insurance…) * Establishment and maintenance of standards. SOP (standard operational procedures) * Pricing * Prevention of waste * Prevention of fraud * Management information Problems of F&B control * Perishability of food * Business volume unpredictability/sales instability * Menu mix unpredictability * F&B operation short cycle -> little time for many control tasks * Departmentalization - several production and service departments -> separate
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be the name‚ term‚ design‚ symbol or any unique feature can be used to identify business. Kapferer (2008) suggest that branding is the most important factor to service industry as its instinctive uniqueness like inseparability‚ heterogeneity‚ perishability and tangibility. Furthermore‚ CEO of McDonald’s claimed that the value of brand is worth than any of their facility and equipment. It indicate that importance of branding is powerful assets which every of marketing manager would have carefully
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SERVICES MARKETING PROJECT Brenda FLAHERTY Year 2012/2013 A00191574 LENORMAND Ségolène FLAHERTY Brenda Table of contents External Environment _______________________________________________________ Page 2 Main competitors ______________________________________________________ Page 2 Analysis PEST ________________________________________________________ Page 3 Type of Service
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Packaging is the science‚ art‚ and technology of enclosing or protecting products for distribution‚ storage‚ sale‚ and use. Packaging also refers to the process of design‚ evaluation‚ and production of packages. Packaging can be described as a coordinated system of preparing goods for transport‚ warehousing‚ logistics‚ sale‚ and end use. Packaging contains‚ protects‚ preserves‚ transports‚ informs‚ and sells.[1] In many countries it is fully integrated into government‚ business‚ institutional‚ industrial
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PLANT LOCATION The problem of how many facilities to have and where they should be located is encountered by service and product organization in both the public and private sectors. Banks‚ restaurants‚ recreation agencies‚ and manufacturing companies are all concerned with selecting sites that will best enable them to meet their long-term goals. Since the operation managers fixes many costs with the location decision‚ both the efficiency and effectiveness of the conversion process are dependent
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Chapter 11 Pricing Strategy Multiple Choice Questions 1. _____ on pricing decisions concern primarily the nature of the target market and expected reactions of consumers to a given price or change in price. a. Government influences b. Environmental influences c. Supply influences d. Demand influences Answer: d Learning Objective: 11-1 Level of Difficulty: Easy Bloom’s: Knowledge AACSB: Analytic Topic: Demand Influences On Pricing Decisions Page: 163 Explanation: Demand
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Case Study: Supershuttle New York (Blue Van) By Putri Ayu Diah Chandra Puspita PMM Case Study 27th August 2011 Word count: 1‚990 (excluding bibliography) Table of Contents 1. Table of Contents 1. 2. 3. Introduction – importance of customer loyalty to a company.......................... 3 Analysis for operations management of Supershuttle ....................................... 4 Data and information needed to support management decision for Supershuttle operations management ..........
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Executive Summary My decision for this case is to implement the Just-In-Time Distribution (JITD) system that was proposed by his predecessor Brando Vitali. This system is entirely different from the existing set up and is being opposed by both the distributors and Barilla’s Sales and Marketing Department. Barilla Spa‚ an Italian pasta manufacturer‚ is experiencing amplified levels of inefficiencies and rising costs due to variability in demand from its distributors. In order to bring things back
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