RE-PRIVATISATION PLANS * RETURN TO PROFITABILITY PLANS * THE GOVERNMENT IS STUCK IN * AN UNENVIABLE POSITION ON AIRINDIA * CONCLUSION Air India INTRODUCTION Air India is the flag carrier airline of India. It is part of the government of India owned Air India Limited (AIL). The airline operates a fleet of Airbus and Boeing aircraft serving Asia‚ Europe and North America. Its corporate office is located at the Air India Building at Nariman Point in South Mumbai. Air India has two major
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delay The first delay of Airbus’s A380 was announced in June 2005‚ when Airbus confirmed that the delivery would be six months later than promised. An Airbus presenter told the BBC that the hold-up was because of several reasons‚ saying‚ "In most airline programmes of this size - including those of our competitors - things can run a little later than originally planned. The plane is continuing to perform well in tests." Other industry sources‚ however‚ claimed that the original model was too heavy
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challenges‚ there remain several assets in Malaysia Airlines (MAS) arsenal. This includes strong technical capabilities and MAS well-trained cabin crew who continue to win awards and is the hallmark of Malaysian hospitality‚ from year 2008 until 2011‚ MAS cabin crew ranked 1 and 2 only (Malaysia Airlines Business Plan‚ 2011). The crew’s dedication is to be credited for the strong brand equity continues to enjoy. Both at home and overseas‚ the Malaysia Airlines brand remains associated with their unique heritage
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INTRODUCTION “Benchmarking is a way to go backstage and watch another company’s performance From the wings‚ where all the stage tricks and hurried realignments are visible” Method of improving business performance by learning from others. 2 BENCHMARKING: WHAT IS IT? Main emphasis is not on “best performance” but on improving a given business operation or a process by exploiting “best practices” “Benchmarking is a process of identifying‚ understanding and adapting outstanding practices and processes
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Volume 21 • Number 3 • July 2013 Contents The Long Haul: The QANTAS – Emirates Alliance................................................ 2-4 Introduction....................................................................................................... 2 QANTAS SWOT Analysis. ................................................................................. 2 Strengths. ..................................................................................................
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Executive Summary The current global economic crisis has changed the way aviation industry goes about its business. It has brought about a boom in low-cost carriers‚ which has made travelling by air cheaper for the masses. Services offered by airlines and airports are also of higher standards to make people want to travel by air. The economic downturn has seen a significant drop of investments in the aviation market. Airport ground handlers and airplane part manufacturers have also had to retrench
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Topic Summary: Benchmarking Processes http://tutor2u.net/business/strategy/benchmarking.htm Advantages and Disadvantages of Benchmarking. (n.d.). Find Science & Technology Articles‚ Education Lesson Plans‚ Tech Tips‚ Computer Hardware & Software Reviews‚ News and More at Bright Hub. Retrieved September 6‚ 2012‚ from http://www.brighthub.com/office/entrepreneurs/articles/82292.aspx The Benchmarking Process Benchmarking involves looking outward (outside a particular business‚ organization
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1. Introduction of the assignment Customer relationship management (CRM) is the process of acquiring‚ retaining & growing profitable customers and a comprehensive approach for expanding customer relationship. There are different between Marketing and CRM. Marketing is a process in selling of product meanwhile CRM is a multifaceted process‚ which is intended to allow business organization to better anticipate and match customer needs and desire. As long as people are doing the buying‚ people
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analysis j. Weakness k. Pulling it together l. Current strategies 3. Recommendation & Strategies 4. Conclusion 5. Reference 6. Appendix Background of Qantas Qantas is a flag carrier airline in Australia which established in Winton‚ Queensland since November 1920 and the second oldest airlines in the world. Nowadays‚ Qantas developed an international airway while it commences both domestic routes and international routes. Qantas provide both of economy and differentiation service for passengers
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COMPANY BACKGROUND Etihad Airways is the national airline of the United Arab Emirates‚ with its base and hub being in the nation’s capital city‚ Abu Dhabi. Established in 2003 by Royal (Emiri) Decree‚ Etihad Airways is owned and supported by the Government of Abu Dhabi. The Skytrax 5 – star certified airline ranks among one of the top airlines both regionally and globally‚ in just a short period of time. It is one of the five primary divisions that the esteemed Etihad Aviation Group (EAG) is comprised
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