Slide 1 Welcome to your second customer service lecture. This week we’ll discuss listening‚ an often simplified concept. Many people think listening is easy—as long as you hear something you’re listening to it‚ but in truth‚ listening effectively is a demanding task. To listen effectively‚ you must apply skill and determination. Luckily‚ as with any skill‚ effective listening can be learned. We’ll begin this lecture by going over the difference between hearing and truly listening. Slide
Premium Brain Hearing Active listening
careers in accounting and business information systems‚ to support research and other scholarly activities consistent with these programs‚ and to establish mutually productive relationships with outside organizations through service activities. This mission includes providing service courses in the accounting and business information systems areas to students within the College‚ the University‚ and the Community. COURSE DESCRIPTION: This course will examine the following major areas of international
Premium Business International Financial Reporting Standards Financial statements
resources has built their country like a garden. That is right it is Singapore‚ which is known as ’Garden city’. I have traveled to Singapore twice‚ and I wonder how this country built their city like a garden. By asking some local friends and searching information‚ I found the secret of the greenest city. Singapore succeeds in protecting their environment because the government and people cooperate together. The people and the Singapore government know that their small country lacks nature resources
Free Pollution Environmentalism Air pollution
Importance of customer/client care It shows a great deal of professionalism when a company takes good care of its customers‚ both internally and externally. Professional employees will most likely deal with clients in a professional manner‚ with the right communication‚ with respect and a genuine attitude. A good customer service will help the company: To keep loyal clients – develop trust To gain new clients To develop a good referral To develop within its employees a sense of proudness and
Premium Communication Nonverbal communication Writing
1.1 Origin of the Report: Practical orientation and evaluation of banks performance is a part of the BBA program provided by University of Dhaka. The proposed topic is “Customer Service & Measuring Customer Satisfaction of One Bank”. This report is the requirement of the practical orientation. Bank is a service oriented organization. So the practical orientation has been made an integral part of the BBA degree requirement. In this regard I went to One Bank Limited to take a practical exposure
Premium Bank
Virgin Cola Term Paper Chapter One 1.0 Introduction 1.1 Background of the Study Global Beverage Company Limited (GBCL) is the one of the stabilized beverage company in Bangladesh. They provide soft drinks with a brand name “Virgin” which an exclusive franchise agreement with Virgin Enterprise Limited of United Kingdom. GBCL started their business in Bangladesh December in 1999. Gazipur is our only production zone and main office at Mirpur‚ Dhaka. GBCL produced soft drinks with different flavors
Premium Marketing Virgin Group
GHANA ARMED FORCES COMMAND AND STAFF COLLEGE GRADUATE SCHOOL OF GOVERNANCE‚ LEADERSHIP AND PUBLIC MANAGEMENT TERM PAPER TOPIC: AN ANALYSIS OF ROSTOW’S THEORY OF GROWTH BY FREDERICK BAWA INDEX NUMBER: 12022095 LECTURER: DR NAPOLEON KURANTIN JAN 13 Teshie AN ANALYSIS OF ROSTOW’S THEORY OF GROWTH ABSTRACT Geographers often seek to categorize places
Premium Economic development Economy Economic growth
Australian Journal of Business and Management Research Vol.1 No.4 [108-116] | July-2011 CUSTOMERS’ PREFERENCE FOR E – BANKING SERVICES: A CASE STUDY OF SELECTED BANKS IN SIERRA LEONE R. A. GBADEYAN (Corresponding author) BSc‚ MBA(Zaria) MSc‚ Ph.D(Ilorin) Institute of Public Administration and Management (IPAM)‚ Department of Business Administration‚ University of Sierra Leone‚ A. J. Momoh Street Tower Hill‚ Freetown‚ Sierra Leone. Email: drgbadeyan@hotmail.com(Corresponding) timigbade@yahoo
Premium Bank
2013 Critical Evaluation of the Role of MNCs A Brief Study on Reckitt Benckiser Department of Marketing | University of Chittagong A Term Paper on Critical Evaluation of the Role of MNC: A Brief Study on RECKITT BENCKISER S UBMITTED TO : Mohammed Shahedul Quader Assistant Professor Department of Marketing Studies and International Marketing University of Chittagong S UBMITTED BY: Md. Mahmodul Hasan Rone Id- 08304034 Session: 2007-08 Department of Marketing Studies
Premium Multinational corporation Corporation Reckitt Benckiser
MGT195 BUSINESS POLICY AND STRATEGY Term Paper 1. Introduction Currently‚ just like other newspaper companies in the world‚ The Chronicles Gazette is also facing different challenges in its macro and micro-environment which affect its competitive advantage. This include the changes in the technology‚ which greatly influence the social behaviour and functions of the people‚ particularly those that are related on following news and information about local and international scenarios
Premium Newspaper Advertising Mass media