GROWTH (BG 007) ANALYSIS REPORT ON STUDY OF EMERGENCE OF EMIRATES AS A GLOBAL AIRLINE
Premium Emirates Airline United Arab Emirates
RELATIONSHIP MARKETING APPROACH AND STRATEGIES IN RETAILING R.BRINDHA Ph.D Research Scholar‚ ABSTRACT Retailers face a dynamic and competitive retail environment. With increased globalization‚ market saturation and increased competitiveness through mergers and acquisitions‚ retailers are seeking competitive advantages by better managing customer relations. In today’s high tech age‚ where the marketing concepts and tools have undergone major changes with the introduction of e-commerce
Premium Marketing Customer relationship management
International Marketing 560 Economic Environment of Singapore Laura L. Erwin-Hall October 12‚ 2007 "Home to some 4.48 million people (based on the last census in 2005 reported in 2006)‚ Singapore is the fourth most densely populated country in the world and has one of the highest per capita gross domestic products in the world."1 The employment rate is 2.40 million (June 2006)‚ with unemployment at an all-time low at only 2.5 percent. The labor force consists of mainly manufacturing
Premium Singapore
AB0501 Individual Critique Report: Supermarts may start charging for plastic bags The article highlights an idea to cut down on plastic bag usage in Singapore by imposing charges for them on people patronising supermarkets‚ provision shops and even food outlets and hawker stalls. The proposal deals with one of Singapore’s significant source of waste and it can be seen as a small move towards eco-friendliness. As with any other new initiatives‚ it is worth discussing its potential effectiveness
Premium Plastic shopping bag Plastic bag Bags
many marketing theory and practice arises. This review will look into the aspect of relationship marketing and the influence of social networks sites‚ particularly social media to consumers’ behaviourism and expectations; and how organisations need to identify the increasing challenges in managing customer relationship. 1. Introduction As aptly described by Castells (2000)‚ the network society that has evolved over the last decade‚ has made a spectacular makeover in relationship marketing; a paradigm
Premium Marketing Customer relationship management
International Business Singapore Culture and Values of Singapore Jake Pimm Fall Semester 2009 INBU 4300-001 Dr. Lymberopoulos Introduction ___________________________________________________ Singapore is a Republic with a mulit-racial population of over 4 million people. It is an attractive place to do business for different reasons such as its considerable international trading‚ an international business center with its large number of multi-national companies‚ and
Premium Singapore
An airline alliance is an agreement between two or more airlines to cooperate on a substantial level. The three largest alliances are the Star Alliance‚ SkyTeam and Oneworld. Alliances also form between cargo airlines‚ such as that of WOW Alliance‚ SkyTeam Cargo and ANA/UPS Alliance. Alliances provide a network of connectivity and convenience for international passengers and international packages. Benefits and costs Benefits can consist of: An extended and optimized network: this is often
Premium Star Alliance Lufthansa
North America for Euro-Air. Euro-Air‚ a major European-based commercial airline‚ operated daily service to its European hub from fourteen cities in North America and onward service to more than 300 locations in 90 countries around the world. The fax letter (see Exhibit 1) suggested that Euro-Air had recently caused a lot of problems for at least one of its passengers. Passenger complaint letters were not unusual at any airline. What was unusual about this letter was the litany of problems described
Premium Airline Boeing 747 Northwest Airlines
Importance to economy The revenue of international airlines industry has increased from 476 billion USD in 2009 to 567 billion USD in 2011‚ a 9.3% year-on-year increase. This industry employs 56.5 million workers and accounts for US $2.2 trillion of the global GDP. Indian Aviation industry contributes to 0.5% of the India’s GDP and generates 1.7 million jobs. Technological Trends Major cost items for airlines are fuel‚ labour and maintenance. Airlines are able to reduce the cost/increase profit by
Premium Airline Mergers and acquisitions Low-cost carrier
Marketing and human resource management ASSIGNMENT ADVANTAGES OF CONTINUED RELATIONSHIP MARKETING What is relationship marketing? Relationship marketing is a more personal approach to promotion which encourages a dialogue with customers and allows more targeted communications. If done well‚ benefits include increased customer retention‚ and the generation of ’brand ambassadors’ who promote your product via word of mouth. Advantages of
Premium Customer service Marketing Customer relationship management