EXECUTIVE SUMMARY Singapore Airlines (SIA) is one of the world’s leading players of the international airline industry. The Singapore Girl carrier‚ it is a prominent brand in providing high quality service standards to its customer. The current pressures of the contemporary business setting necessitate change on its managerial strategies. There are problems and issues in its operations like serving customers with high expectations and competitive pressures including technology innovations
Premium Airline Management Singapore Airlines
factors are the ones that trigger and consequently maintain development in the organisation. For this dissertation‚ the respondent company shall be Singapore Airlines. More specifically‚ this study intends to find the critical success factors present in the operations of Singapore Airlines. Background of the Company Singapore Airlines is one of the top airline companies in Asia and one of the more respected brand names in the world. The company has been flying the friendly skies‚ giving its passengers
Premium Singapore Airlines Airline Management
Executive Summary After carefully undertook a critical review of the five papers which are written by Daniel Chan on the story of Singapore Airlines (SIA) and Singapore Girl‚ it has in fact bring us a lot of thought and the strategies which SIA has used which attain SIA becomes one of the world’s leading airlines company. While SIA is one of the world ’s leading carriers with an advanced fleet and it is internationally respected as the innovative market leader combining a quality product with
Premium Singapore Airlines Airline Qantas
GROUP MARKETING PROJECT ASSIGNMENT | SINGAPORE AIRLINES | TEAM MEMBERS: | FANNI LIGABRIEL LOWLAKSHA MEHTALOW SEOW PIN | 17-Sep-11 | | | TABLE OF CONTENTS | PAGES | | | | | EXECUTIVE SUMMARY | 3 | | | | 1 | BACKGROUND | 4 | | OVERVIEW OF ORGANISATION‚ PRODUCT AND BRAND | | | | | 2 | ENVIRONMENT ANALYSIS | | | 2.1 PEST ANALYSIS | 5-6 | | 2.2 SWOT ANALYSIS | 7-8 | | 2.3 MARKETING MIX | 8-9 | | | | 3 | MARKETING STRATEGY EVALUATION | | |
Premium Singapore Airlines Airline Malaysia Airlines
What is the crisis? On the night of 31 October 2000‚ Singapore Airlines Flight SQ006‚ at 11:18 P.M. local time (Taipei)‚ took off from Chiang Kai-Shek Airport (Taipei) heading to Los Angeles (Marketeer‚ 2002). Before the taking off‚ the weather was enormously terrible due to Typhoon Xangasane (Christian Dougoud‚ 2012). There were 159 passengers and 20 crew members on the flight. The pilots were allowed to take the plane off along the 5L (left) runway‚ because 5R (right) runway was under construction
Premium Air traffic control Taipei Singapore Airlines
Airways. In 1947‚ Malayan Airways operated services between Singapore‚ Kuala Lumpur‚ Ipoh and Penang. During 1972‚ where Malaysia -Singapore Airline (MSA) split in two entities‚ name Malaysian Airline System and Singapore Airlines. Since then‚ SIA has emerged as one of the top international airlines in the industry (SingaporeAirlines‚ 2012). SIA was ranked 17th in Fortune magazine’s list of most admired companies in 2007‚ the only airline to make it in the top 50. The company also consistently receives
Premium Singapore Airlines Airline
Singapore Airlines - An Excellent Asian Brand Think about one of the strongest brands from Asia‚ and chances are that Singapore Airlines and its long-serving‚ almost iconic Singapore Girl easily come to mind. Singapore Airlines has consistently been one of the most profitable airlines globally‚ and has always had the reputation of a trendsetter and industry challenger. There are several good reasons for this. Most relates directly to the strong brand management driven primarily by the Singapore
Premium Airline Marketing Low-cost carrier
Leading Asia-Pacific carrier Singapore Airlines (SIA) is caught between a rock and a hard place‚ much like any other airline in this prolonged global recession. Positioned as a premium global brand‚ SIA is struggling in 2009 to offset a decline in demand in the commercial sector. This‚ coupled with losses from hedging fuel‚ higher unit costs‚ and taking delivery of five Airbus 380s by January 2010 or risk paying heavy penalties for delay‚ the airline‚ which flies to about 35 countries‚ must rely
Premium Cathay Pacific Airline Singapore Airlines
Singapore International Airlines: Company Analysis [pic] A Marketing Study in partial fulfillment of the Module ADPM/01 Supervised by Ms. Charmie Jayaweera Abstract This report is a comprehensive study on the chronological overview of the Singapore International Airlines (SIA) and gives a brief profile of its various businesses. The report then identifies and discusses the influence of the environmental factors that have given it a dominant position in the global airlines industry
Premium Airline Southwest Airlines Low-cost carrier
Singapore Airlines: Factors Accounting for Marketplace Success This paper looks at how good market auditing and planning are central to Singapore Airlines’ success‚ and how a clear understanding of the macro- and micro environments can assist in the building of sustainable competitive advantage. It focuses on the role of business tools‚ marketing intelligence and research‚ segmentation‚ targeting‚ positioning and buyer behaviour in the airline’s success. Introduction Singapore
Premium Marketing Singapore Airlines Airline