kilometres‚ Changi Airport is a major Asian aviation hub and the main airport in Singapore. Located in Changi‚ it is about 17.2 kilometres north east from the commercial site. Changi Airport is served by 80 airlines with over 400‚000 flights a year connecting to more than 180 cities in 59 countries‚ handling 37.7 million passengers and ranking 19th busiest airport in the world. The airport is expecting to handle a total of 50milllion by 2012. It is operated by the Civil Aviation of Singapore (CAAS)
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and Services Provided at Changi Airport 3. Changi Airport and its Competitors 4. Changi Airport and its Environment 5. Technology in Changi Airport 6. Customer Relationship Marketing (CRM) at Changi Airport 7. Conclusion References 1 1. Introduction In Asia‚ air transport has developed more rapidly than in any other part of the world. This has resulted in the governments of Asian nations undertaking major expansion projects of their airports. However‚ an airport’s competitiveness
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Operations Changi Airport Group (CAG) includes a combination of six different departments to maximise operational efficiency and customer delight (The Changi Airport Group‚ 2015). The six departments are Air Hub & Development‚ Airport Management‚ Commercial‚ Corporate‚ Finance and Changi Airports International (The Changi Airport Group‚ 2015). The Air Hub & Development is in charge to develop and grow Changi as a global air hub by increasing connectivity through certain ways such as‚ brand marketing
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Part 1a Statement 1: “The airport transfers passengers and freight between ground and air.” I agree with statement 1 as stated above. The airport is a facility or a ‘gateway’‚ which bridges passengers and freight from the ground to the aircraft‚ which brings them through the air. At the destination‚ another ‘gateway’ meets them‚ and bridges them from the air back to the ground. The “gateway” uses many other facilities and/or services to ensure a seamless transfer of passenger or freight between
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Introduction Singapore Airlines (SIA) has developed into one of the most respected travel brands around the world. Its mission statement: "Singapore Airlines is a global company dedicated to providing air transportation services of the highest quality and to maximizing returns for the benefit of its shareholders and employees". Singapore Airlines has grown from a regional airline into one of the world ’s leading carriers. They have a young‚ efficient fleet‚ an educated staff attuned to quality‚
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Singapore Airline Strenght: Premium product and brand SIA has been at or near the top in premium product rankings since the years. Although the gap has been closing‚ but its leading premium product remains an important differentiator . Meanwhile‚ SIA brands product still remain one of the best known and popularity. Airlines around the world use SIA as the benchmark for product and brand; there cannot be a higher compliment. The logo of Singapore Airline is special.It is a bird‚ inspired by a silver
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Airports does not produce or sell any goods‚ providing a large space and building for airline providers and passengers to meet‚ interact‚ co-create value‚ maintain and fulfil the contract between themselves. We can safely assume that passengers would go to an airport due to a goal and can be categorized as: Table 1: Categorization of airport sector by purpose Arrival Transit
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1.0 Introduction – Singapore Airlines Ltd Singapore Airlines (SIA) once again is hitting the headlines with plans to restart the world’s longest commercial flight between Singapore and Los Angeles‚ and Newark with the fuel efficient ultra-long-range Airbus-350s in 2018; its new First Class and Business Class designs launched on its next batch of 5 A380 superjumbos in 2017. In 2013‚ SIA made a strategic decision to cut long haul direct flights to New York & Los Angeles after high fuel charges and
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Tiger Airways is a company that based in Singapore‚ which founded in 2003 and started operations after the half passed of 2004. It is the subsidiary company of Singapore Airlines and it was the first Budget airline that went into Changi Airport (Changiairport.com‚ 2014). Within two years of operation‚ Tiger Airways has successfully flew 1.2 millions of passengers and achieve a major growth of 75% in 2006. Followed by‚ the business then expanded into Australia in 2007 and gradually to Mandala‚ Philippines
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(130484353) Shek Wing Chi (130566291) CHANGI AIRPORT [Document subtitle] TOU3401 Introduction to the Aviation Industry Content Introduction P.2 Airport SWOT P.2 Airlines SWOT P.9 Airline Products And Operations P.10 Impact On Tourism And Economy P.14 Suggestion And Recommendations P.16 Conclusion P.18 Reference P.19 Appendix P.19 PAGE 1 Introduction History of Changi Airport In 1981‚ terminal one of construction was completed and Singapore airport was opened. Before build a terminal
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