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An Airbus A380 plane operated by Singapore Airlines was forced to make an emergency landing in Azerbaijan due to loss of cabin pressure. The plane was flying from London to Singapore and had 467 passengers and 27 crew members on board. The airline said that oxygen masks were deployed and the aircraft landed "uneventfully" at the Baku airport. It said that none of the passengers or crew was injured and that it was investigating what caused the problem. Nathan Phelps‚ an electrical supervisor from
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Introduction Singapore Airlines (SIA) was created in 1972 and was fully state owned. The company expanded rapidly‚ and with a strategy of concentrating on customer needs by providing exceptional in-flight service‚ the airline quickly became a noteworthy competitor in the market. During its formative period in the 1970s‚ SIA developed all the hallmarks that made it one of the most successful and consistently profitable airlines in the world. Through a constant investment in personnel skills and
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include both voluntary and directed attrition. After the Singapore Girls start flying‚ they are carefully monitored for the first 6 months‚ through a monthly report by the in-flight supervisor. At the end of the probationary period‚ 75% get confirmed‚ around 20% get an extension of probation and 5% leave. Senior managers at SIA believe that everyone‚ no matter how senior‚ has a training and development plan with clear goals. The famous ‘‘Singapore Girl’’ undergoes training for 15 weeks‚ longer than any
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CASE PREPARATION : SINGAPORE AIRLINES 1. WHAT IS THE ‘SERVICE CONCEPT’ OF SINGAPORE AIRLINES?Singapore Airlines handles a strategy of Service Excellence which means they have to deliver an outstanding service to their customers all the time and on every aspect of the flying-experience. Furthermore they want to provide this high quality service in a safe‚ reliable and economical way‚ so this excellence also has to be cost-effective. Singapore Airlines understands that to give their customers the
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Singapore – one of the fastest growing economy and Asia’s commercial capital is the host to a wide array of brands. These brands belong to many different industries; It is a home to brands which have originated in other countries as well as brands which have been born in this country itself. One particular brand that has really caught my interest belongs to the aviation industry. This company has been known for is amazing hospitality‚ courteous crew and one of the best inflight services. This company
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political stability are maintained. The People’s Action Party dominated the Singaporean politics since the independence from leaving the Federal of Malaysia in 1965. Singapore is classed as a "Hybrid" country by the Economist intelligent unit because Singaporean politics is a mixture of bureaucracy and democracy. Also Freedom House rank Singapore as "partly free". Western democracies considered the Singaporean government is closer to bureaucratic instead of democratic or illiberal and procedural democratic
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analysis of “MICE” Industry in Singapore Singapore was known for its pro business environment and safety social environment‚ that caused Singapore became one of the most popular country for investment and hold a business conference or corporate event. The contents below will use “PESTLE” analysis tool to analyze Political‚ Economic‚ Social‚ Technology‚ Legal and Environment factors of Singapore “MICE” industry. Political – Compare with other countries in the world‚ Singapore have a high stability‚ integrity
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Why there is a need to increase population in Singapore? As‚ we all know‚ Singapore is becoming an ageing population soon. So‚ a shrinking and ageing population means younger workforce‚ and a less vibrant and innovative economy. With slower business activity and employment opportunities‚ it will become more difficult to match the higher aspirations of a better educated and mobile Singaporean population. This may hollow out our population and workforce and worsen our ratio of younger to older
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Politics of South-East Asia Topic: Singapore under Lee Kuan Yew Group :B Members’ Names : Chan Xin Ying 214765 Muganthini A/P Kumaran 214956 Ranjani A/P Selvarajan 214951 Teaw Zhen Sheng 215070 Lim Chia Min 214919 Leong Siew Fui 214882 Lau Shie Yin 214853 Tan Kwee Lyn 214762 Chiew Guat Ying 214929 Mehala A/P Gopalakrishan 214972 Lecturer Name : Professor Patit Paban Mishra GFPP 2023 Politics of South-East Asia Topic: Singapore under Lee Kuan Yew Group :B Members’
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