include both voluntary and directed attrition. After the Singapore Girls start flying‚ they are carefully monitored for the first 6 months‚ through a monthly report by the in-flight supervisor. At the end of the probationary period‚ 75% get confirmed‚ around 20% get an extension of probation and 5% leave. Senior managers at SIA believe that everyone‚ no matter how senior‚ has a training and development plan with clear goals. The famous ‘‘Singapore Girl’’ undergoes training for 15 weeks‚ longer than any
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As Singapore is a small and relatively modern amalgam of Chinese‚ Malay‚ Indian and European immigrants‚ the culture of Singapore expresses the diversity of the population as the various ethnic groups continue to celebrate their own cultures while they intermingle with one another. For example‚ one can find a Malay wedding taking place beside a Chinese funeral. Singapore has achieved a significant degree of cultural diffusion with its unique combination of these ethnic groups‚ and has given Singapore
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CASE PREPARATION : SINGAPORE AIRLINES 1. WHAT IS THE ‘SERVICE CONCEPT’ OF SINGAPORE AIRLINES?Singapore Airlines handles a strategy of Service Excellence which means they have to deliver an outstanding service to their customers all the time and on every aspect of the flying-experience. Furthermore they want to provide this high quality service in a safe‚ reliable and economical way‚ so this excellence also has to be cost-effective. Singapore Airlines understands that to give their customers the
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and over 100 international stores worldwide including Singapore. It launched in 1964 and is considered the first fast fashion brand in the history of fashion. The goal is to produce catwalk trends as fast and cheap as possible. In this report‚ our group conducted a survey about Topshop to find out its target market and the perspective of these target market towards the brand. We basically asked people around school and friends around Singapore to answer this survey. We were able to asked 74 people
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Ophthalmology‚ Paediatrics and Orthopaedic Surgery. Moreover it was chosen by the Ministry of Health in 2007 to develop two new national specialist centres which are the National University Heart Centre‚ Singapore and National University Cancer Institute‚ Singapore. The NUH became the first Singapore hospital to receive Joint Commission International (JCI) Accreditation in 2004. Vision - Shaping Medicine for the Future Mission - Advancinghealth by integrating excellent clinical care‚ research
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"Strategic locations are places important to those with the power to make or break you. It thus follows that external trends‚ not local efforts‚ will always decide which locations thrive." Does the rise of regional hubs from Palembang to Melaka confirm or refute this theory? The Malay world first acquired high strategic value because improvements in shipping technology made seaborne trade more efficient than shorter land-based routes. Combined with the increase in demand for goods traded over long
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Singapore – one of the fastest growing economy and Asia’s commercial capital is the host to a wide array of brands. These brands belong to many different industries; It is a home to brands which have originated in other countries as well as brands which have been born in this country itself. One particular brand that has really caught my interest belongs to the aviation industry. This company has been known for is amazing hospitality‚ courteous crew and one of the best inflight services. This company
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| Sears Holding Company | Individual Paper | | Gregory A. Squires | 10/15/2010 | | Contents HISTORY 4 Vision Statement 10 Mission Statement 12 Key Leaders 16 Organizational Culture 20 Organizational Structure 23 NAICS/SIC Codes 26 General Environmental Forces 28 Porter’s Five-Forces Model 35 Key Competitors 40 Competitive Profile Matrix 43 General Discussion on Stakeholders 46 Top 70 Stakeholders 47 Nutt&Backoff Model 53 Finn stakeholder Model
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Unemployment Rate in Singapore decreased to 1.80 percent in the third quarter of 2013 from 2.10 percent in the second quarter of 2013. Unemployment Rate in Singapore is reported by the Ministry of Manpower Singapore. Unemployment Rate in Singapore averaged 2.51 Percent from 1986 until 2013‚ reaching an all time high of 6 Percent in the first quarter of 1986 and a record low of 1.40 Percent in the second quarter of 1990. In Singapore‚ the unemployment rate measures the number of people actively looking
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Background of Company Background of OSK Holdings Berhad (5053.KL) OSK began its operations in 1963 as a small stockbroking company. Now OSK is one of the leaders in the finance industry. In 1991‚ OSK was listed on the Main Board of the Kuala Lumpur Stock Exchange. It then obtained universal broker status in 2002 and subsequently an investment banking license in 2007. Over the years‚ OSK transformed from a domestic retail broker into one of ASEAN’s largest regional investment banks with over 3
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