and loss. Organisations usually consider enhanced customer relationship management (CRM) as a reputable asset to the core function of their organisation. A considerable discussion on impact of behaviour of customer in performance of business of literature of marketing has been outlined (Heskett et al.‚ 1994; Nelson et al.‚ 1992; Rust and Zahorik‚ 1991; Storbacka et al.‚ 1994). On the contrary‚ much may have not been discussed on work of empirical that has to do with satisfaction of customer‚ loyalty
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REVIEW OF RELATED LITERATURE Excessive intake on the quantity and quality of food could result to an increase in weight and obesity. Individuals are less likely to suffer from heart disease‚ diabetes‚ stroke‚ some cancers‚ and other chronic diseases if they consume foods which are rich in fruits and vegetables (http://www.uwec.edu/Watershed/research/upload/HealthyEatingPoster2012-2.pdf). Research also shows that children in poor diet contributes to overweight by eating on fast food restaurants including
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Chapter2 Related Literatures Foreign Literature Eugene F. Brigman‚ Fundamentals of Financial Management‚ 5th ed.‚ (Hinsdale: Holt‚ Richard and Winston Sounders College Publishing‚ 2000)‚ pp. 840-841. Companies are increasingly employing Inventory System. A computer start with an inventory counts in memory. Withdrawals are recorded by the computer as they are made‚ and the inventory balance is constantly revised. When the recorded point is reached‚ the computer automatically places an order‚ when
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Literature Review Functionalist‚ Emile Durkheim‚ was one of the first sociologists to study the issue of suicide and this work has become known worldwide. Many have either refined his work or criticized it. Although Durkheim’s book Suicide: A Study in Sociology (1970) focused on suicide rates in some European societies‚ he was able to distinguish four types of suicide and he spoke about the type of person who would commit suicide. Two of the types of suicides Durkheim defined occurred in industrial
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REVIEW OF LITERATURE CUSTOMER SATISFACTION Customer Satisfaction‚ a business term‚ is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard.In a competitive marketplace where businesses compete for customers‚ customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.There is
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CHAPTER 2 LITERATURE REVIEW 1. Introduction In this chapter various related literature and research pertaining to this research will be presented. It addresses the views and effect of using extensive reading method to improve comprehension and motivates reading. 2. Related Literature Up until now there is still no definite definition for ‘reading’ as Criscuolo (1973) says “There is no exact definition for reading’. Another view‚ Alderson and Urguhart (1984) in Fauziah Hassan HBET3203
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Literature review of Age related constructs on Consumer Decision Making HealthDay News (2013) has reported an interesting research questions about ‘Accumulated knowledge helped seniors outperform young adults when faced with economic choices’ by Randy Dotinga Health day reporter. In the report‚ Ye Li (2013) an assistant professor of management in the University of California‚ Riverside‚ and his new research suggested that: Seniors can be sharper than young adults at making financial decisions
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Literature Review of XBRL Group 14： Literature Review of XBRL Z Abstract XBRL (eXtensible Business Reporting Language) is a standard XML reporting language to enhance the efficiency‚ reliability and accuracy of financial reporting. Since its foundation in 1998‚ XBRL has been developing rapidly in the world. This paper teases out and discusses the literature researches of XBRL from 6 aspects: the production bases of XBRL‚ the effect of XBRL‚ the classification criteria
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This literature review addresses several issues related to the study of aging. Theoretical perspectives‚ research methods‚ and current controversies are reviewed. One issue that has beset the development of research on aging is a definition of old age (Scanzoni & Scanzoni‚ 1988‚ p. 549). Research in the United Kingdom and the United States has found that the older a person is in a chronological sense‚ the later is the chronological age at which that person tends to think old age begins. The concept
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REVIEW OF RELATED LITERATURE According to antiessays.com‚ Gender discrimination basically means how certain people are treated differently in their place of employment. If you have been rejected for employment‚ fired‚ or treated unfairly in employment because of your sex‚ then you have suffered from gender discrimination. Throughout most of history‚ women have been an underdog in many areas of the society regardless of the amount of education or experience they’ve had
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