Knowledge Management Advances Version 1 Tshidiso S. Moetapele Master of Technology: Business Information Systems (In-progress @ TUT) Business Projects Management (WBS) Copyright © 2013 Tshidiso S. Moetapele Contents o o o o o o o o o What is Knowledge Management DIKW Hierarchy Knowledge Management GOALS and Objectives Knowledge Management “Critical” Success Factors Knowledge Management Audit Knowledge Management Strategy Development Why companies implement KM How do we know if we got it
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Knowledge management Year 2012-2013 Final assignment MasterCard Product Knowledge University of Groningen Faculty of Economics and Business Page 3………………………………………………………………. The company Page 4……………………………………………………………….. The research Page 5……………………………………………………………………… Question Page 5 …………………The products and commercial departments Page 5 ………………………………………………………………………………………………………………………Processes Page 6 ……………………………………………………………………………………………………………………………Tasks
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PRESERNING AND APPLYING HUMAN EXPERTISE- KNOWLEDGE BASED SYSTEM Presented by: Estrada‚ Marry Jane P. Duterte‚ Ferdinand E. IS3B Presented to: PRESERVING AND APPLYINGHUMAN EXPERTIES: KNOWLEDGE-BASED SYSTEM Knowledge-Based Systems- are adept at preserving capture and/or discovered knowledge for later sharing and/or application. From end-user’s perspective Knowledge-Based System has three components: * Intelligent Program * User Interface * Problem-Specific database(“Workspace”)
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What is a knowledge-based system? A system which is built around a knowledge base. i.e. a collection of knowledge‚ taken from a human‚ and stored in such a way that the system can reason with it. Example: System: What is the patient’s name? User: George Smith System: What is the patient’s age? User: 52 years System: Is the patient male or female? User: Male System: What are the symptoms? User: Headache dizziness upset stomach high fever System: When did these symptoms first appear? User:
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reference to two areas of knowledge discuss the way in which shared knowledge can shape personal knowledge. Knowledge can be gained in a variety of ways. Shared knowledge is the work and product of more than one individual. It consists of contributions from many people to a body of knowledge that already exists. This type of knowledge tends to change in ways and evolve over time. Personal knowledge on the other hand is based on an individual’s experience; this knowledge is essentially gained through
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PLANNING IN KNOWLEDGE MANAGEMENT DEFINITIONS: 1.PLANNING: Planning is a process which involves the determination of future course of action‚ i.e. why an action‚ how to take an action‚ and when to take action are main subjects of planning. So planning is actually a future thinking for achieving goals. 2.KNOWLE DGE MANAGEMENT: Knowledge management is a discipline that promotes an integrated approach to identifying‚ capturing‚ evaluating‚ retrieving‚ and sharing all of an enterprise’s information
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pursuit of knowledge management was accepting an invitation to a concert. Knowledge management plays a vital role in many aspect of life including a decision about having fun with a friend in Washington‚ DC. This paper discusses how invoking explicit and tacit knowledge turns into an enjoyable evening at a concert. Going to a concert is a form of socialization and stimulus‚ which are ways to acquire knowledge. During this personal exploration of knowledge‚ different forms of knowledge acquisition
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ESSAY: THE IMPORTANCE OF KNOWLEDGE MANAGEMENT; SHARE TO LEARN‚ LEARN TO SHARE. W R IT T E N B Y : J E R R E L D E P A A U W 1. INTRODUCTION Nowadays‚ knowledge is an important factor for people to gain distinctive advantages in the present society; through training‚ coaching and education‚ people can develop their skills‚ abilities and attitudes‚ to gain those distinctive advantages. Through knowledge‚ people get better jobs‚ higher compensation and more wealth. Knowledge is a key-driver for people
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Question 1 – What is Knowledge Management? Elaborate Your Views: PART A (i) A good operational definition of knowledge management is the deliberate introduction of an improved and more effective information environment (Koenig‚ 1999‚ p. 77) My Answer: Knowledge‚ by definition: is broad and wide in its scope. This statement seems to imply knowledge to be of an explicit nature. Explicit knowledge is “information or knowledge that is set out in tangible form” (Koenig‚ May 2012): which
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Knowledge Management Table of Contents 1 Introduction ................................................................................................................................... 2 Strategy Development and Deployment ....................................................................................... 3 Knowledge Life Cycle .................................................................................................................. 4 Cultural Transformation.................
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