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    Introduction:   Six Sigma is a business management strategy designed to meet customer needs and process capability.   Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes. It uses a systematic project-oriented fashion through define‚ measure‚ analyze‚ improve‚ and control (DMAIC) cycle‚ including statistical tools‚ and creates a special infrastructure of people within the

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    INTRODUCTION Six Sigma was developed at Motorola in mid 1980’s when Motorola Company declared 10X reduction in product-failure. Six Sigma was originally used to compute the defects during manufacturing processes‚ and to trim down the faults at every level in the processes. Motorola declared millions of savings by using this method. GE also used Six Sigma and declared that it save up around US $ 300 million to operating income. From the last decade there has been a major initiatives by various industries

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    Contents ix QUAI.TY AND COMPETITIVE ADVANTAGE 25 (Ju‚ility and Business Results 27 TIIRLE LEVELS OF QUALITY 29 QUALITY AND PERSONAL VALUES 29 SUMMARY OF KEY POINTS AND TERMINOLOGY 31 QUALITY IN PRACTCE: FROM LEADERSHIP THROUGH QUALITY TO LEAN Six SIGMA AT XEROX 31 CHAPTER 3 PHILOSOPHIES AND FRAMEWORKS THE CEDAR FOUNDATION 90 89 QUALIY PROFILES: TEXAS NAMEPLATE COMPANY‚ INC.‚ AND THE DEMING PHILOSOPHY 91 Deming ’s 14 Points 99 Foundations of the Deming Philosophy 92 QUALITY IN

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    results of an exploratory study of six-sigma‚ suggest that the development of knowledge and learning communities is instrumental to sustaining six-sigma initiatives. Case studies highlight particular aspects of implementation and deployment efforts. The work presented in this report is to capture the current state of Six Sigma as well as to document the current practices of Six Sigma. Six key findings have been established. These include the interpretation of Six Sigma‚ tools and techniques‚ its development

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    Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes.[4] It uses a set of quality management methods‚ including statistical methods‚ and creates a special infrastructure of people within the organization ("Black Belts"‚ "Green Belts"‚ etc.) who are experts in these methods.[4] Each Six Sigma project carried out within an organization follows a defined sequence of steps

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    Six Sigma: Definition and underlying theory§ Roger G. Schroeder a‚*‚ Kevin Linderman a‚1‚ Charles Liedtke b‚2‚ Adrian S. Choo c‚ Motorola originally developed Six Sigma in 1987 and targeted an aggressive goal of 3.4 ppm defects (Barney‚ 2002b; Folaron‚ 2003). In 1994 Larry Bossidy‚ CEO of AlliedSignal‚ introduced Six Sigma as a business initiative to ‘‘produce high-level results‚ improve work processes‚ expand all employees’ skills and change the culture’’ (ASQ‚ 2002‚ p. 14). This was followed

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    Six Sigma Six Sigma is a methodological approach by which errors in a company’s current processes and plans are identified and strategies to fix the same are formulated. It is fact-based technique‚ involving a lot of data handling‚ which provides scientific results for cost cutting and reduction in waste of resources. It is also a fat–based‚ data–driven philosophy of quality improvement that values defect deterrence over defect exposure. It drives customer satisfaction and bottom-line results

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    Six Sigma‚ An improvement Strategy……. Causes of Variation ● Random‚ chance‚ constant‚ common‚ unknown causes the “rhythm” of the process ● Variation inherent in a process ● Can be eliminated only through improvements in the system Assignable‚ special causes ● something has changed ● Variation due to identifiable factors ● Can be modified through operator or management action ● What are the sources of variation in a process? ● ● ● ● ● ● Machine variation Raw Material variation Different

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    Six Sigma Preeti Singh‚ 2356 Irral Vaz‚ 2355 Maria Veliyath‚ 2356 Importance The importance of Six Sigma has increased manifold in the last two decades and is set to increase even more in the coming years as more and more businesses realize its benefits. Six Sigma is anticipated to maintain its dominance over all other existing quality improvement techniques because it is flexible and can be altered to suit the requirements of new businesses that might come up in the near future. We can

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    Manag Res (2009) 2:44–55 DOI 10.1007/s12063-009-0020-8 Six Sigma failures: An escalation model Satya S. Chakravorty Received: 20 May 2009 / Revised: 13 August 2009 / Accepted: 17 August 2009 / Published online: 28 August 2009 # Springer Science + Business Media‚ LLC 2009 Abstract Despite the pervasiveness of Six Sigma programs‚ there is rising concern regarding the failure of many Six Sigma programs. One explanation for many Six Sigma failures could be escalation of commitment. Escalation

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