Consequences of Commercialisation on Quality The significant presence of the private sector at the primary‚ secondary and tertiary levels of care is well acknowledged as shown by a number of studies. A number of micro studies on utilisation have in fact highlighted the dependence of different strata of a given population on private practitioners‚ both trained and untrained‚ for primary level care across states. The distribution of private nursing homes and hospitals presents a picture of variation
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The qualities of a dark age- Any civilization’s history is filled with it’s ups and downs‚ the qualities that dictate whether the past is looked on with dread or nostalgia‚ usually being the former. There can be good reason for this‚ as the past is undoubtedly filled with tragedy and hardships. The evidence for this is found throughout history‚ from the middle ages‚ to the warfare of the Chinese Kingdoms‚ and even the slow decline of the Roman Empire to name a few. Entire societies would become
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Pharmaceutical Quality Management Part 2 Pfizer Vision‚ Mission‚ and Core Values Pfizer Inc. was established over a century ago in 1849. Just like the other pharmaceutical companies being established around that time‚ Pfizer started out as a chemical company to counteract the times health issues such as intestinal worms and hygienic complications during the civil war which haunted the earlier part of the nineteenth century. Since then Pfizer has risen to be ranked second on the list of top fifty
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Case Study on Customer Quality Feedback at Apple Computer In the fast- paced personal computer industry‚ it would be very tempting for a computer company to rush ha new product to market without taking the time to solicit customer input and feedback during the customer input and feedback during the product development cycle. To avoid this temptation and to highlight its commitment to customer satisfaction‚ Apple computer has developed a program called Customer Quality Feedback (CQF). CQF is a
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QUALITY CIRCLE Submitted by‚ Rahul B R Roll No: 34 2nd SEM SMBS Introduction Quality circles were originally associated with Japanese management and manufacturing techniques. The introduction of quality circles in Japan in the postwar years was inspired by the lectures of W. Edwards Deming (1900-1993)‚ a statistician for the U.S. government. Quality Circle is one of the employee participation methods. It implies the development of skills‚ capabilities‚ confidence
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2. Quality Costs by Category Prevention Costs a. Evaluation and Review of Quality Standard b. Meeting of Departments to review problems c. Survey to choose the best Supplier d. Proper Training e. Semi-anually standard procedures by join departments f. Better quality of Reports Appraisal Costs a. Calibration of measuring and test equipment b. In-process and final inspection/test c. Material checking Failure Costs A. Internal Failure Costs a. Scrap b. Rework c. Re-callibration
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MANAGING SERVICE QUALITY IN HOSPITALITY INDUSTRY THROUGH MANAGING THE ‘MOMENT OF TRUTH’: A THEORETICAL APPROACH Deborah Christine Widjaja Lecturer‚ Hotel Management Program‚ Faculty of Economics‚ Petra Christian University Email: dwidjaja@peter.petra.ac.id Abstract: Hospitality industry is one of the service businesses that pays so much attention to service quality as it is the main intangible product that it produces. This short article examines how to manage service quality in hospitality industry
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Introduction Security defines as the quality or state of being secure as freedom from danger (safety) or freedom from fear or anxiety; it is something given‚ deposited‚ or pledged to make certain the fulfillment of an obligation. ”Far Eastern University (FEU) is one of the best educational institution in the country in the City of Manila‚ West Sampaloc‚ University Belt area is a nonsectarian‚ private university in the Philippines. It was founded as a domestic educational institution in 1928
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Quality improvement among the healthcare industry is needed on a continuous basis. Staying familiar with the different trends and changes in policies is imperative for all health care organizations. Prior to any quality improvement a review and analysis of the current process is needed to determine whether or not additional adjustments are necessary. Once the areas of concern are identified a course of action plan needs to be executed. Along with process improvement quality improvement is needed
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Operators use the term “Quality” somewhere in their advertising and promotion. What exactly does that mean? One would compile multiple responses‚ as management tries to define “Quality”. The same would be said for their staff‚ and‚ just as importantly‚ the customers. We all have different perspectives. Quality has become an essence to lifestyle and with intensification of competitors; there exist a constant drive to excel in business. Various authors and individuals have defined quality as per the business
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