low price had released the potential of the watch to become a fashion accessory. Swatch’s operations reaped the benefits of high volume‚ but had to cope with an everincreasing variety of product designs. Through automation and rigid standardisation of the internal mechanism of the watch‚ the company managed this increase in variety without crippling its costs. It is the success of the company’s operations managers in keeping their costs low (direct labour cost is less than seven per cent of the
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Assignment 1 1.) Please write me a paragraph explaining your understanding of the difference between the terms "production management" and "operations management". In the past‚ operations dealt primarily with manufacturing industries. The operations process within manufacturing industries deals with the inputs of raw materials‚ energy‚ labor‚ and capital which then are transformed into finished goods. Production management is the planning/organizing/management of systems related primarily to
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Project Management Body Of Knowledge (PMBOK®) Guide – 5th Edition February 21‚ 2013 1 PMBOK 4th Edition PMBOK 5th Edition Released in 2008 Released in 2013 5 Process Groups 5 Process Groups 9 Knowledge Areas 10 Knowledge Areas 42 Processes 47 Processes PMBOK 5th Edition 2 PMBOK 4th Edition PMBOK 5th Edition • Integration Management • Scope Management • Time Management • Cost Management • Quality Management • Human Resources Management • Communications Management • Risk Management
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QUANTITATIVE MODULE Decision-Making Tools Discussion Questions 1. The 6 steps of the decision process are: 1. Clearly define the problem and the factors that influence it. 2. Develop specific and measurable objectives. 3. Develop a model. 4. Evaluate each alternative solution. 5. Select the best alternative. 6. Implement the solution. 2. The purpose of this question is to make students use a personal experience to distinguish between good and bad decisions. A “good”
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Summary 1 Name of the book: Operations management for competitive advantage 11th edition. Section# 1: Operations Strategy and Managing Change Chapter# 2: Operations Strategy and Competitiveness The first section of this chapter explains the meaning of operations strategy. It includes a brief introduction to operations strategy with a historical example about the scenario of the post-World War II era. The second section is divided into three sub-sections: competitive dimensions‚ the notion
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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CHAPTER 1 Operations management Short case: Dealing with variety – two examples The Bombay Tiffin Box Suppliers Association (TBSA) operates a service to transport home-cooked food from workers’ homes to office locations in downtown Bombay. Workers from residential districts must ride commuter trains some 30–40 km to work. Typically‚ they are conservative diners‚ and are also constrained by strong cultural taboos on food handling by caste‚ which discourage eating out. TBSA arranges for food
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CHAPTER 4 Engagement Planning LEARNING OBJECTIVES | Review Checkpoints | Exercises‚ Problems and Simulations | 1. List and describe the activities auditors undertake before beginning an engagement. | 1‚ 2‚ 3‚ 4 | 53‚ 54‚ 55‚ 62‚ 66 | 2. Identify the procedures and sources of information auditors can use to obtain knowledge of a client’s business and industry. | 5‚ 6‚ 7‚ 8‚ 9 | 52‚ 56‚ 59‚ 65 | 3. Perform analytical procedures to
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Chapter Management Theory: Essential Background for the Successful Manager Major Questions the Student Should Be Able to Answer 2 Overview of the Chapter 3 Lecture Outline 4 Key Terms Presented in the Chapter 32 Lecture Enhancers 34 Critical Thinking Exercise 36 Homework Assignment 37 Management in Action Case Study 39 End of Chapter Self-Assessment 41Error: Reference source not found Legal/Ethical Challenge 42 Group Exercise
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like two separate activities. Small changes in the design of products and services can have profound implications for the way the operation eventually has to produce them. What objectives should process design have? The point of process design is to make sure that the performance of the process is appropriate for whatever it is trying to achieve. Operations performance objectives translate directly to process design objectives but process design also need to consider a more ‘micro’ and detailed
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