INTEGRATIVE CASE 7.0 The Plaza Inn OVERVIEW David Bart‚ General Manager of the Plaza Inn‚ received a letter from the hotel association of which the Plaza Inn was a member. The letter stated that the hotel’s service levels did not measure up and that the front desk and reservations‚ two critical departments‚ received the worst ratings among all of the association’s properties. Unless the management of the Plaza Inn could submit a plan for guest service improvement and pass the next inspection
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There is an array of things that are assessed in starting a successful business. When viewing the success of Dale Northrup who decided to open the Percy Inn in Portland‚ Maine‚ after being a critic and editor for hotels and cruise ships all over the world‚ it becomes very apparent that a great deal of work goes into starting a successful business. A business owner must first determine the reasons in which they want to start a business. The owner must determine what entrepreneurial characteristics
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Case Study #4: Amber Inn & Suites Work Environment Amber Inn & Suites‚ Inc.‚ formed in 1979‚ operates 200 Amber Inn properties and 50 Amber Inn & Suites properties located in 10 states throughout the Rocky Mountain and western states. On Average‚ each location has approximately 120 individual guest and suite-style rooms. Under a new president and CEO‚ the goal is for Amber Inn & Suites to reach profitability within two years after five consecutive years of unprofitability
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Mene Kude Dr. Dixie Marketing 601 November 17‚ 2010 Amber Inn & Suites‚ Inc. Strategic issues and Problem Identification The Amber Inns & Suites‚ Inc. is a 250 property hotel chain‚ struggling with net operating lost since 2002‚ with fiscal year 2005 projected to be its fifth consecutive unprofitable year. The company has projected lodging revenue of $422.6 million and a net loss of $15.7 million for fiscal 2005. Joseph James‚ the company’s new president and chief executive officer
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Heuristic Evaluation of HolidayInn.com.cn Holiday Inn Hotel Booking Site for Chinese Speaking Users Completed by Team CBR: Yufei Duan Yina Li Ying Li Qianying Liu Niven Sellars Michael Somer February 7‚ 2008 Table of Contents Heuristic Evaluation Overview for www.holidayinn.com.cn 3 Introduction 3 Purpose 3 Methodology 3 Heuristic Evaluation Findings 4 1. Visibility of System Status 4 2. Match Between System and the Real World 6 3. Consistency and Standards 13 4. Error Prevention 19 5
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Company Description The Country Inns & Suites is an upper midscale hotel brand with over 470 locations within the Carlson Rezidor Hotel Group. The Carlson Rezidor Hotel Group is a family-owned hospitality and travel company and is also the parent company to the Park Inn‚ Radisson Red‚ Park Plaza‚ Radisson‚ Radisson Blu‚ and the Quorvus Collection .The Country Inns & Suites Raleigh Durham Airport Location is a three star rated location where the core product is the rooms‚ and the facilitating products
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Sleepy Inn Motel Eng Huang bought Sleepy Inn Motel‚ a 60-room motel located at the edge of a small town about one-half mile off the interstate highway. Even though Sleepy Inn Motel is 10 miles from a tourist area‚ the only promotion near the motel is two large signs advertising the name of the area. Over the past two years that Eng has owned and operated Sleepy Inn Motel‚ its occupancy has been far below the average for other motels with his classification. Eng must make a strategic business
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The Holidays The meaning of holidays is essentially a time we embark moments and share time with love one’s. In the United Sates‚ holidays are a very superior time that many of us embrace. Many can think back on holidays that they’ve encountered and recollect favorable moments. For many‚ it is the time of the year when people seem to grasp inside of one another and distinguish the best of things. Clearly‚ to some amount the “holiday season” gives people a sense of pleasure
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HOLIDAY This holiday it was wonderful for me because it was more fun than anothers holidays for now. I got a good time and especially it was great because i spent with my familly‚ i am lucky for that because i have a big familly. Usually the Christams holiday is important for me‚ than childrens go to carols for Christmas at houses of peoples for announcement the birth of Jesus Christ. I like to go for sining and this year i was togeter with my brother and
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Two weeks ago I c ame back from a holiday vacation in Genting Highland and Singapore. Our family eagerly wait for summer vacations‚ not only because these give us a break from hectic‚ brain draining and tiring daily schedule but also because of the family trip.We had planned for this holiday trip almost a year back by getting our passports ready. First point of visit was Genting highland.Genting highland is very beautiful and peaceful town built on a mountain with lovely natural surroundings
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