Business & Entrepreneurship Assignment for Course: OPS 5095‚ Service Operations Management Submitted to: Dr. Joseph Chavez Submitted by: Xiaoyan Jiang N01438073 Date of Submission: 5/5/2013 Title of Assignment: Commerce Bank CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledged and disclosed in the paper. I have also cited any sources from which I used data‚ ideas or words
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Vision Statement To be customer focused bank with service excellence. Mission Statement To exceed the expectations of our stakeholders by leveraging our relationship with the Government of Punjab and delivering a complete range of professional solutions with a focus on programme driven products & services in the Agriculture and Middle Tier Markets through a motivated team. Core Values Our customers: as our first priority. Profitability: for the prosperity of our stakeholders
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question: Comparative study and analysis of customer satisfaction from various services provided by different banks (Both private as well as Nationalize banks) 1.2 Objective: 1.2 A Primary objective: :-To study satisfaction level of customers of different banks with respect to various services provided by banks. 1.2 B Secondary objectives: :- To study the unique services provided by banks ‚ if any and to study customers response in this respect :-To study the contemporary issues in banking
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THE FEDERAL BANK LIMITED.‚ CHENNAI” ORGANIZATION STUDY Submitted to MAHATMA GANDHI UNIVERSITY‚ KOTTAYAM In partial fulfilment of the requirement for the award of the Master’s Degree in Business Administration (MBA) (2010-2012) By ANJU ELIZABETH JOY Reg. No: 21770 RAJAGIRI COLLEGE OF SOCIAL SCIENCES RAJAGIRI P.O.‚ KOCHI-683104 1 DECLARATION I ANJU ELIZABETH JOY hereby declare that this report titled ―A STUDY ON THE MANAGEMENT OF NON-PERFORMING ASSETS IN THE FEDERAL BANK LTD.‚CHENNAI’’
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Total housing loan in Malaysia have been increase from year to year. This is stated in the Bank Negara Malaysia (BNM) annual statistic report. Currently‚ there is an increase in the housing loan that have been approved by the bank from 2011 to 2012 . In order to own a house‚ there is a large amount of money is needed. House is a long term property and the price is high. Not every people are afforded to buy their own house if they have not completed certain requirements. Since house price
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Bank fraud is a crime that has been around as long as banks themselves. Anytime there is a large amount of money floating around‚ there are going to be people trying to figure out ways to get to it. In the United States‚ and most other developed countries‚ bank fraud is a serious problem that causes billions of dollars in damages every year‚ and is considered a federal offense. In China bank fraud is even punishable by death. Bank fraud is defined as attempting to wrongfully take money or property
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ASB BANK 1. Identify the functions of direct marketing and say how it links producers with customers. Direct marketing is a channel-agnostic form of advertising that allows businesses and nonprofits organizations to communicate straight to the customer‚ with advertising techniques that can include Cell Phone Text messaging‚ email‚ interactive consumer websites‚ online display ads‚ fliers‚ catalog distribution‚ promotional letters‚ targetted television commercials‚ response-generating newspaper/magazine
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Bank Policy in Burma By Name Course Professor University City/State Date Introduction Commercial banking in Burma started in Burma before it gained its independence in the early nineteenth century. The banks supported chettiar lending. There were more foreign banks than indigenous banks from the Burma citizens. An example of the Burma commercial bank was the Dawson’s bank which began in the early nineteenth century. Most of the banks primary goal was to focus
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value and the issue price‚ is the cost of borrowing to the issuer and the gain for the buyer of the P note. The roles of the parties to a P-note issue are dealers and lead managers. Most P-note issue is done by major commercial banks‚ investment banks and merchant banks. The lead manager would arrange for a dealer panel of market participants. The roles of the dealers are to distribute the notes in the market and to have good success with investors and to also oversee a secondary market for the
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Basic information of icici bank (Industrial Credit and Investment Corporation of India Bank): ICICI Bank was established by the Industrial Credit and Investment Corporation of India‚ an Indian financial institution‚ as a wholly owned subsidiary in 1994. The parent company was formed in 1955 as a joint-venture of the World Bank‚ India’s public-sector banks and public-sector insurance companies to provide project financing to Indian industry.[10][11] The bank was initially known as theIndustrial
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