The Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 Chapter 3 Classification of hotels Page 11 Chapter 4 Reception Page 18 Chapter 5 Registration Page 20 Chapter 6 Handling customer complaints Page 25 Chapter 7 Telephone
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MEDICAL TOURISM IN PHILIPPINES INDEX About Philippines…………………………………………………………… 3 Introduction ………………………………………………………….. 3 Geography ……………………………………………………………. 3 Climate………………………………………………………….............4 Population ……………………………………………………………...4 Language ……………………………………………………………….4 Currency………………………………………………………………...4 Religion…………………………………………………………………4 Culture and Society……………………………………………………..4 Tourism in Philippines ………………………………………………………
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Executive summary This feasibility study is commissioned by Mr. Jaime D. Reyes‚ a resort owner from Pinamalayan‚ Oriental Mindoro. The resort owner would like to further utilize his resort‚ Bulaklak Garden Resort‚ a 24-hectare beach front in Brgy. Pili. Currently‚ only 3-hectares of the land is being utilized‚ making 21-hectares a viable spot for improvements. However‚ due to financial constraints‚ the owner would like to loan to the bank to finance the probable expansion of his resort‚ and before
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International Travel Agency Business Plan Executive Summary Adventure Travel International (ATI) will begin operations this year and provide adventure and sport/travel packages to people in the Pacific Northwest‚ specifically the greater Woodville area. An opportunity for ATI ’s success exists because the national tourism and travel industry is growing at 4%‚ and adventure travel at 10% annually. Further‚ the Woodville adventure travel market is growing at least 12% annually and there are no
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Carnival Cruise Lines: Long and Short Term Strategies Contents Contents 2 History of the Carnival Corp 3 Mission and Vision Statements 5 SWOT Analysis 6 Business Ethics for Carnival Cruise Lines 8 Social‚ Cultural‚ Demographic‚ and Environmental Forces 10 Social Forces 10 Cultural Forces 10 Demographic Forces 10 Environmental Forces 11 External Forces 11 Economic forces 11 Government‚ Legal‚ and Political Forces 13 Internal Operations Strengths and Weaknesses 16 Management
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Costa Rica From Wikipedia‚ the free encyclopedia For cities in other countries‚ see Costa Rica‚ Sinaloa and Costa Rica‚ Mato Grosso do Sul. Republic of Costa Rica República de Costa Rica (Spanish) Flag Coat of arms Anthem: "Noble patria‚ tu hermosa bandera" (Spanish) "Noble homeland‚ your beautiful flag" Capital and largest city San José 9°56′N 84°5′W Official languages Spanish Recognised regional languages • Mekatelyu • Bribri Ethnic groups(2011[1]) • 65
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PHILREEFS SECOND OF A SERIES philippine coral reefs through time workshop proceedings second of the atlas of philippine coral reefs series by Coral Reef Information Network of the Philippines (PhilReefs) and the University of the Philippines Marine Science Institute 2003 Series Editor Porfirio M. Aliño Workshop Organizers Andre J. Uychiaoco Porfirio M. Aliño Wilfredo Y. Licuanan Editorial Team Andre J. Uychiaoco Melchor R. Deocadez Domingo Ochavillo Christine D. Collantes ISBN 971-91292-7-1
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Environmental‚ Health‚ and Safety Guidelines TOURISM AND HOSPITALITY DEVELOPMENT WORLD BANK GROUP Environmental‚ Health‚ and Safety Guidelines for Tourism and Hospitality Development Introduction The Environmental‚ Health‚ and Safety (EHS) Guidelines are technical reference documents with general and industryspecific examples of Good International Industry Practice (GIIP) 1. When one or more members of the World Bank Group are involved in a project‚ these EHS Guidelines are applied as required
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CHAPTER I THE PROBLEM AND ITS BACKGROUND This chapter deals with the introduction‚ background of the study‚ purpose of the study‚ statement of the problem‚ significance of the study‚ scope and delimitation‚ assumption‚ conceptual framework‚ conceptual model and definition of terms. Introduction Tourism is traveling for predominantly recreational or leisure purposes or the provision of services to support this leisure travel. The World Tourism Organization defines tourists
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Adventure IS our Name! A Business Plan For Unlimited Adventure Expeditions Table of Contents 1.0 UAE 1.1Objectives 1.2 Mission 2.0 Company Summary 2.1 Company Ownership
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