CUSTOMER RELATIONSHIPS AND THEIR IMPACT ON THE ORGANISATION The first and more conventional approach is the transactional marketing‚ based on the single sales. In this case Innocent doesn’t have any contact with the customers more than the simple purchase. It occurs when the customer doesn’t want to undertake any long-term relationship‚ either because he doesn’t feel tied with the brand values or for his sporadic purchase behaviour. In this situation‚ the customer is more focused on the product
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WHAT IS ELECTRONIC COMMERCE? The advance and growth in IT & internet have enabled revolutionary vast changes in the way businesses and people trade. Trading in its simplest definition is all about communication. The spread of computers worldwide and the usage of information technology have played a major role in facilitating and enhancing the communication between traders therefore gave the ignition for E-commerce to come to light. Electronic commerce (e-commerce) has many definitions found
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Social Business Networking and E-Commerce BUS 352 e-Business December 10‚ 2012 Social networking websites have become most hyped phenomenon‚ be the site formed for the purpose of recreational social networking or for businesses or business professionals networking. In this particular assignment though‚ we will discuss about the social networking site that is formed for business professionals. We will discuss the elements and concepts pertaining to that social networking website that played
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White Paper MOBILE COMMERCE The Future Is Here Find ever ything you need to se ll onlin 10‚ 3d dcart.com ©20 e visiting www.3 cart. All Rights Reserved. Mobile Commerce - White Paper 2 Abstract Mobile commerce was born in 1997 when the first two mobile phone enabled Coca Cola vending machines were installed in Finland. They used SMS text messages to send the payment to the vending machines. In 1997‚ the first mobile phone based banking service was also launched in
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Defining CRM Customer relationship management in its broadest sense simply means managing all customer interactions. In practice‚ this requires using information about your customers and prospects to more effectively interact with your customers in all stages of your relationship with them. We refer to these stages as the customer life cycle. The customer life cycle has three stages: ■ Acquiring customers ■ Increasing the value of customers ■ Retaining good customers It is a concept of understanding
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In this Information Age‚ the Internet economy is said to be the next growth engine. The advanced technology of the Internet has brought traditional business activities to a whole new level‚ which is electronic commerce. Internet is the strong force which fuels the growth of e-commerce. Electronic commerce refers to a wide variety of online business activities for any forms of products and services. Examples of online business activities are the delivery of business information‚ the transfer of ownership
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example‚ that in Punjab and Uttar Pradesh‚ parents enjoy the same fare of TV along with their children and as keenly; where as in Tamil Nadu and West Bengal‚ parents try to restrain their children in favour of some discriminative viewing. Teachers and social activists in a couple of places have been occasionally demonstrating about the
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Introduction Electronic Commerce or E-commerce is growing extensively on Internet. Although the term of "E-commerce" might sound bizarre‚ in reality it has been familiar activity: buy books online. Whereas some of people take these simple activities every day‚ most of them may not be familiar on how SMEs have applied E-commerce into their business strategies to guarantee their survival in new global marketplace [33]. There are comprehensive literatures in focussing on SMEs and E-commerce [39‚ 46‚ 47‚ 48
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E-COMMERCE & M-COMMERCE 1. Definition: - E-commerce: refers to commercial affairs which are conducted by using technological equipment such as computer‚ laptop‚ etc. over Internet‚ computer network or other electric systems. - M-commerce: refers to buying or selling process which is conducted through mobile network such as 3G‚ wireless‚ etc. in which mobile device: cellphone‚ smartphones‚ PDA (Personal Digital Assistant)‚ etc. are used. 2. Benefits and Drawbacks: Brief overview of e-commerce
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Investigation and the Impact of E-commerce on the Operations of WM Morrisons Contents Abstract 4 Background 6 The United Kingdom Retail Sector 6 WM Morrison Supermarkets PLC Company Profile 7 SWOT Analysis 8 Strengths 8 Weaknesses 9 Opportunities 9 Threats 9 E-commerce Impact on Retailing 10 Introduction 11 Literature Review 15 Mobile Commerce 21 Demographic profile of UK mobile shoppers‚ July 2012 (% of total): 23 GENDER 23 AGE 23 INCOME 23 Online Advertising
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