situation. A rational leader is always reasonable‚ well grounded‚ and appreciable without emotional involvement. Rational leadership is logical and factual and is solely based on the numerical‚ statistical‚ or sensible data that is presented. Emotional leadership is defined as the guiding of followers through the proper identification and management of emotions and influencing the outcome of their needs. Emotional leadership encourages a sense of freedom and self-expression‚ which can cause one to
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Discovering Emotional Labour Emotional work is the control of a person’s feeling in order to display the appropriate emotions to others in different situations (Hochschild‚ 1983: Pg.7). In other words‚ a person has to put aside his or her own feelings and shows the right emotions in the right place at the right time. This concept can be applied to many aspects of our daily life and when used in terms of it being sold for a wage‚ Hochschild (1983) define it as emotional labour. By focusing on the
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INTRODUCTION Over the past decade‚ increasing attention has been given to how workers express emotions in a variety of work settings. An under researched‚ aspect of the literature on emotions in organizational life concerns employers attempts to control and direct how employees display emotions to customers. Emotions are a double-edged sword at work. Emotions are ancient mechanisms that mobilize us to deal quickly with important interpersonal encounters. They have both a primal aspect and a motivational
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NAME OF STUDENT: ALFRED KOFI OSEI-FRIMPONG‚ 1ST BATCH MBAE – MARKETING OPTION PROJECT SYNOPSIS CONSUMER BEHAVIOUR PATTERNS TOWARDS PHARMACEUTICAL PRODUCTS: THE STUDY OF HAEMATINICS (BLOOD TONICS) IN GHANA Project Aims and Importance The marketing of medication has a long history. The sale of miracle cures‚ many with little real potency‚ has always been common. Marketing of legitimate non-prescription medications‚ such as pain relievers‚ haematinics or allergy medicine‚ has also long
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included determination‚ toughness‚ and vision and have course intelligence. However‚ it was Daniel Goleman who initially highlighted the essential attribute of “emotional intelligence” which includes self-awareness‚ self-regulation‚ motivation‚ empathy‚ and social skill and that‚ when lacking‚ leaders are not truly the best they can be. Emotional intelligence is the key ingredient in the complicated mix of any exemplary leader. Leadership is not about personality; it’s about behavior and a noticeable
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Emotional intelligence Kathy Abram PSY/301 September 12‚ 2011 T. Lee Burnham Emotional Intelligence Cognitive intelligence and emotional intelligence have both been widely examined in regard to their effects on individual workplace performance. The critical comparison of the two concepts will be the basis of this essay. Emotional intelligence is important in measuring success in more ways than one. Emotional intelligence has a great deal of importance on one’s work ethic and values
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Examining the Behavioural Aspects of Budgeting with particular emphasis on Public Sector/Service Budgets Moolchand Raghunandan (Lecturer in Accounting) Narendra Ramgulam (M.Sc. Student) Koshina Raghunandan-Mohammed (Assistant Lecturer in Accounting) With significant contributions from: Donna Fyfe/Balraj Kistow/Inshan Allaham/Raul K. Raghunandan M.Sc. Students Department of Management Studies The University of the West Indies St. Augustine Campus Abstract Budgets are part of
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Practical and Emotional Intelligence Dawn Ott PSY/201 August 11‚ 2013 Joanne Schrock Practical and Emotional Intelligence When it comes to the difference between practical and emotional intelligence is that‚ practical intelligence is something that you can learn by observing other peoples behaviors. Emotional intelligence is the basis of empathy for others‚ self-awareness‚ and social skills (Feldman‚ 2013‚ p385). In the workplace‚ when it comes to emotional intelligence‚ it can help you
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time of their life in the college but nowadays life has become complex‚ students face different types of mental health issues which are directly related to stress factor. Even if students are capable‚ constant pressure about carrier‚ academic work & social life lead them to depression. This situation can be overcome‚ if a student learns how to cope-up with stress. In present study researcher has made mental health programme ( MHP ) for college students & implemented it for 42 days to M.Ed. students
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The cognitive behavioural approach to counselling therapy. The cognitive behavioural approach to counselling therapy. Participant observation How do we really find out about the way of life of a group of people? One way is to join them – to participate in their daily activities & observe what they say and do. This research method is known as participant observation. It was used by John Howard Griffin (1960) a white journalist who dyed his skin black in order to discover what it was like
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