IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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context of health and social care in relation to a particular health issue. The approaches and intervention strategies that needed to support the individuals with specific needs and evaluation of services and systems for supporting such individuals is the main part of the report. For this‚ the case study of Ahmed and his family is used. Ahmed is the 15-year-old British Pakistani that is suffering from the problem of cerebral palsy. Moreover‚ the parents are also suffering from health problems as
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Accountability This essay is about accountability in health and social care setting. Accountability requires the individual practitioner to take responsibility for their actions and the outcomes. The essay looks at the different areas of accountability such as‚ principles of care‚ delegation; four ethical principles. In this essay record keeping will be discussed. (RCN ‚2008) defines accountability as taking responsibility for the actions done by a health care worker or omissions in their daily work and
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(2009) hold the view that health professionals under the mental health institutions must always respect the vast diversity of patient’s backgrounds as treatment at times greatly depends on the cultural wellbeing of the patient. Kirmayer‚ Cecile Rousseau‚ & Peter Menzie (2012) outlines guidelines on social safety encourages nurses to recognize the presence of cultural bias in their work hence it is critical to consider self-reflection skills in their work. Considering social security has the potential
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Claire Lewis Understand employment responsibilities and rights in health‚social care Task B: Your role Bi. Describle the terms and conditions of your employment as set out in your contract of employment or employment agreement The terms and conditions of your employment are a statement and instruction of what the employer’s expect of their staff and your job description. Employer’s expect their staff to read and follow the policy and procedures that the home have. to attend all training
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increased risk of complications and the need for extra equipment and staff. http://news.aol.co.uk/bigstorynews/fat-pregnant-women-burden-on-nhs/article/20070307070509990004 (17/04/08). The study found out that obese pregnant mothers need more one to one care‚ which can have an impact on waiting tomes for the patients. This also means that the NHS will have to spend a lot of money for these services. I chose this topic because my younger sister she overweight. By comparing the information
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This assignment will reflect on a scenario concentrating on ageism and will focus on valuing diversity and anti-discriminative practice. It will discuss how they are important to the delivery of care. I shall also discuss how I have developed and improved my interpersonal skills with both patients and colleagues and overcome barriers created through prejudice and labelling. Also considered is how the Johari window (Luft & Ingham 1955) allows understanding of the self and how that has an important
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A guide for social care workers How the environment promotes well being To promote good wellbeing through the environment that service users live in is really important as it includes the surroundings that they live in and also the personal property of the service users. Some examples of how to do this are; Consulting with the service user on how they would like their room to be decorated and where they want their own personal belongings. Ensuring that any cultural needs are met whether this
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Medicare was instituted because the elderly needed financial assistance with many health related issues associated with aging. Medicare helps to insure that the elderly receive the care they need regardless of social class and income. The health care program not only helps the elderly‚ but it also provides insurance for the poor to ensure their physical well-being. Medicare is for those 65 years of age who are eligible for social security and have paid in to Medicare. Medicare consists of two types of
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University of Hertfordshire ------------------------------------------------- Department ------------------------------------------------- of ------------------------------------------------- NURSING‚ MIDWIFERY& SOCIAL WORK ------------------------------------------------- ------------------------------------------------- DIPLOMA/ENHANCED DIPLOMA/ ------------------------------------------------- Degree -------------------------------------------------
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