Social networking sites (SNSs) such as Facebook‚ blogs and Twitter have grown increasingly popular in recent years. In particular‚ Facebook has become the most visited SNS in the world with more than 800 million active users (Facebook‚ 2011‚ cited by Lee et al‚ 2012:1036). SNS can be defined as “a new method of communicating‚ employing computers as a collaborative tool to accelerate group information and escalate group scope and influence” (Kane et al‚ 2009‚ cited by Lin and Lu‚ 2011:1152). This
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enterprise need to rely on social capital ways to communicate effectively and efficiently. Earning trust among organization including libraries to maintain good reputation’s is essential for its existence. Gaining respect of other people using social networks is big topic which is called social capital that is widely spread in 1990 when internet founded. In my opinion‚ social capital with adopting collaboration 2.0 technology such as social networking platforms can facilitate
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How Strongly Can Social Media Influence and Control People’s Lives? What comes to your mind when you hear the term “Social Media?" Perhaps some people thinking about the media that makes them able to meet and communicate with people around the world. While some others think about that‚ social media is the channel that gives them the chance to send and receive many information. Others think that social media is about the way we get many updates from people who we follow and maybe someone out there
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Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved
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INTRODUCTION Today Social Media is used in everyday life especially of those who works in offices and to us students. Social Media is the massive network that connects computer networks of businesses‚ organizations‚ government agencies‚ and schools around the world‚ quickly‚ seemly‚ and inexpensively. Social Media like internet may be useful for businessmen especially to the students conducting a research. Furthermore‚ internet is needed when the sources of books in the library are few. Not all
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rapidly propagated‚ social media has progressed rapidly. The widespread use of mobile devices to access the internet gradually transformed the nature of our social interactions. Most people use smart phones‚ iPhone or mobile internet devices to easily access social network. Since the function that people can interact online through social media‚ chat or share information with each other. It helps us contact friends‚ family‚ and other people even if they live far away. The service they can receive by
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What is the future of social media? In research for this discussion‚ I came up with a few insights on what I foresee coming up next in the world of social media. • The physical and digital worlds will be more highly connected than ever before – already today we are able to run in the park and track our progress online while sharing it with our friends or track our weight loss‚ or even our ovulation (well‚ some of us‚ that is) with iPhone apps that connect to our Facebook and twitter profiles
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Social Media can be defined as the forms of electronic communication that allow users to create online communities in which to share information. These forms of media make it possible to transfer text‚ photos‚ audio‚ video‚ and general information among internet users. In this paper we will identify three different social media networks and describe how they are used. An explanation of the advantages and disadvantages of social media and how they alter how a person would use social media will also
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products or explains its new services. However‚ the consumer nowadays plays a major role in the business; he is part of the industry’s asset for the evolution of the company. Companies still use e-mails but they base their focus on two ways conversations and this through social media First of all‚ social media is defined in different ways. Some see social media as an intermediate between companies and customers (Andzulis et.al‚ para.4). The easy access of social media has provided customers
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Being B2B social: A conversation with Maersk Line’s head of social media The container shipping giant with operations in 125 countries came to the attention of the social network after winning the European Digital Communication Award in September for the “Social Media Campaign of the Year”‚ which was praised as an example for other B2B companies to follow. In less than 11 months the Danish company was able to attract more than 400‚000 fans on Facebook and establish an extensive presence on other
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