service to customer LO4. Handle queries through telephone‚ fax machine‚ internet and email LO5. Handle complaints‚ evaluation and recommendations * Communication * Interactive communication with others * Interpersonal skills/ social graces with sincerity * Safety Practices * Safe work practices * Personal hygiene * Attitude * Attentive‚ patient and cordial * Eye-to-eye contact * Maintain teamwork and cooperation * Theory * Selling/upselling
Free Computer Operating system
SOCIAL STUDIES: WORLD WAR II REACTION PAPER BASED ON THE INTERVIEW In all honesty‚ before this project I was as clueless about World War II as a blank sheet of paper. All I knew was that it was related to Adolf Hitler‚ and the NAZI PARTY against Great Britain and London. Our interviewee was Ambassador Antonio Rocha. His great grandfather was the tutor of Sina Antonio Luna and Hidalgo‚ two of the few people who helped Rizal start the propaganda. He’s half Filipino and half Spanish;
Premium World War II Adolf Hitler Nazism
Family Social Science Theories Structure-Function Theory - views the family as a social system with members who have specific roles and functions. Systems Theory - describes families as a unit of the whole composed of members whose interactional patterns are the focus of attention. Developmental Theory - emphasizes how families change over time and focuses on interactions and relationships among family members. Interactionist Theory - focuses on the family as a unit of interacting personalities
Premium Sociology Family
Agueda Esteban- Life story Born in Binondo‚ Manila‚ she was the second child of Ambrosio Esteban a native of Ligaw‚ Camarines Sur and Francisca de la Cruz of Cainta‚ Rizal. Her parents moved to Binondo after their marriage. Together with her brother and sister‚ they were taught by "Maestrang Bulag" who was selling ikmo leaves and tobacco. Her family was not fortunate enough to support her studies‚ she was enrolled in a girl’s school by Dona Vicenta de Roxas who shoulder all her educational expenses
Premium Provinces of the Philippines Metro Manila Rizal
is decomposed on heating for 900 seconds. Q.11 Do the following conversions: (i) Methyl bromide to acetone. (ii) Benzyl chloride to 2-phenyl acetic acid. Q.12 How will you distinguish between the following pairs of compounds: (i) Chloroform and carbon tetra chloride. (ii) Benzyl alcohol and chlorobenzene. Q.13 For a chemical reaction variation in rate with conc. is shown below:
Premium Oxygen Chemistry Carboxylic acid
A Reaction Paper Principle of Confucius The first thing that ever came out my mind when hearing the Principle of Confucius is the combination of all his philosophies in life which are personal and governmental morality‚ correctness of social relationships‚ justice and sincerity that have been developed to what they called as Confucianism but there are two main principles which are the core principles: the Ren ("humaneness" or "benevolence") and Li (propriety‚ reverence‚ courtesy‚ ritual). Based
Premium Confucianism Virtue Health care provider
Part Module 2 (Algebra and Calculus) (Sample Paper) Time allowed: 2 hours 30 minutes This paper must be answered in English INSTRUCTIONS 1. This paper consists of Section A and Section B. Each section carries 50 marks. 2. Answer ALL questions in this paper. 3. All working must be clearly shown. 4. Unless otherwise specified‚ numerical answers must be exact. Not to be taken away before the end of the examination session HKDSE-MATH-M2–1 (Sample Paper) 42 FORMULAS FOR REFERENCE sin ( A
Premium
MZUMBE UNIVERSITY SCHOOL OF BUSINESS DEPARTMENT OF ACCOUNTING AND FINANCE PROGRAMME: MSC. ACCOUNTING AND FINANCE COURSE: AUDITING AND ASSURANCE SERVICES CODE: ACC5221 NATURE: TERM PAPER STUDENT NAME: HAMAD OTHMAN RUBEA REG NO: MSC/AF/MOR/010/T.12 LECTURER: MR. KASHESHI TASK: Discuss the business risk that may face any organization and the Auditors concern about these risks. DATE OF SUBMISSION AND PRESENTATION: 17th DEC 2012 TABLE OF CONTENTS Pages 1.0 NTRODUCTION ...................
Premium Management Business Risk
might be a mermaid) They use the standard plastic and paper cups that all other coffee companies provide their product in. The label’s purpose is to provide brand recognition. It’s easy to spot a Starbucks from down the highway simply by recognizing their signature green block letters or their green and white logo. Their plastic packaging for their iced beverages provides customers with an option to recycle their cup after use and their paper cup is
Premium Coffee
Term Paper (Final course project) CRM1300 Spring 2015 (Draft subject to minor revisions until discussed in class) The aim of the term paper is for you to demonstrate your command of the material used in the course‚ including compulsory readings (i.e. readings assigned on syllabus from Smarter Crime Control‚ readings from the internet and websites) as well as slides discussed and discussions in class. You must explain how the criminological data were obtained and what is the knowledge in plain English
Premium Sociology Crime Criminology