further sharpen my skills‚ and where I can express my thoughts and ideas for the growth of experience. Writing stories‚ arts and creativity (sketching and origami)‚ reading novels‚ sports as a relaxing and enjoyable experience Representation in tcf Delivered speech in hrep Participation in global reading contest in dawn group of newspapers Commerce Time management Effective team worker Approachable Self- awareness and good communication skills Interpersonal skills Mcb mobile commerce
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communication skills and addressing their own personal development needs. Learning Outcomes 1) Understand the personal attributes valued by employers 2) Understand the principles of effective communication 3) Be able to use IT to communicate effectively 4) Be able to address personal development needs. Unit Introduction Non-technical skills and attitudes‚ known as soft skills‚ are key to employability as well as the technical skills and knowledge required for specific jobs in IT. Soft skills
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in this paper examines the nature and importance of the range of skills required by employers in the retail and hospitality industries Much research has focused on attempts by organisations to inculcate the right kind of attitude in their front-line employees. This paper points to the increasing importance not just of having employees with the right attitudes‚ but also possessing aesthetic skills. The emergence of aesthetic skills reflects the growing importance of aesthetic labour in interactive
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TRAINING METHODS AT INFOSYS Need for Training The dynamic nature of the software and IT industry requires its workforce to upgrade frequently in technology and skills. Companies were focusing on continuous training and development of their employees‚ which also helped in the reduction of attrition rate. At Infosys‚ every new recruit underwent approximately three months of training before they were made billable to clients. The American Society for Training and Development (ASTD) rated Infosys
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Unit 1 Communication and Employability Skills for IT Anwar Khan P1: Understand the personal attributes valued by employers There are two different skills‚ hard skill and soft skills. Soft skill is skills needed to get along with others and to socialize with others and also skills that we need or are everyday life such as attitude and strong communication whereas hard skills are skill that are taught or gained through experience. For example reading‚ writing‚ speaking a foreign language‚ and operating
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restaurant. It will give further ideas of improvement of the content and design of the menu. Then the service quality will be analyzed including the customer’s expectations. The report will evaluate the skills that are needed in the restaurant operations‚ discussing the different types of skills and their importance. Finally two critical incidents during my work experience will be presented and a solution will be given for each of them. 2. Analysis 2.1 Role and responsibilities I worked a few
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his/her organizational or managerial skills‚ which is‚ probably‚ the most important quality that person has. 4. Some people say hard skills (technical‚ finance‚ quantitative analysis) are more important for managers than soft skills (interpersonal skills)‚ and some say the opposite is true. What is your point of view? From my point of view‚ a truly good manager has a balance between the two‚ being a manager with excellent hard skills and soft skills. 5. Can someone get promoted
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Executive Summary The following plan is intended to provide a basic marketing communications plan for a fictitious company. The company in question operates in China and produces soft drinks‚ particularly adult soft drinks. The information in the plan has been sourced from various textbooks and online research including the National Bureau of Statistics China. It has been found that the company should target the market aged 18 to 44‚ married‚ living in urban China‚ and purchasing for personal
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Summary of Project: Section B of IIFT (Kolkata Campus) held a of focus group discussion involving various budding managers. The group had a mix of students in terms of states of origin and work experience. The discussion revolved around launching a new soft drink in the market. The information gathered is presented below. Introduction The focus group discussion had 10 students.. The focus group was conducted as part of a mock exercise for the successful completion of BRM course. Participants provided
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turnover rate. The special training that employees go through is also an important part of Starbucks’ image. They go through both hard skill and soft skill training. The hard skills focus on learning how to mix drinks‚ run the cash register‚ etc. The soft skills‚ on the other hand‚ teach partners how to connect more personally with customers. By learning skills such as starting conversations‚ remembering customer names‚ and keeping a smile all the time‚ Starbucks tries to promote a friendly and
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