White collar crime and credit card fraud are complex crimes that are generally related to business‚ industry‚ and economic schemes. The U.S. Department of Justice defines white collar crime as a “nonviolent‚ illegal activities that rely on deceit‚ deception‚ concealment‚ manipulation‚ breach of trust‚ subterfuge‚ or illegal circumvention” (Criminal Investigation‚ 11th Edition). Statically these sophisticated crimes are usually committed by caucasian and european men. No matter the circumstances‚
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1. Analysis of Budget Process at Citibank Direction and control of Citibank’s international branches are conducted via two formal management processes. Each year‚ top management sets sovereign risk limits for its independent branches based on proposals by country managers. Country managers may choose to operate with self-imposed limits below this upper guideline. Following‚ there is the budget setting process‚ where headquarters only provides administrative guidelines but not specific targets‚ with
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I. Critical evaluation of Citibank performance evaluation form: Citibank corporate strategy: focused on combining excellent customer service strategy along with relationship banking to build a profitable competitive franchise. Customers were offered the convenience of choosing the type of service delivery‚ whether personal or remote. But as high end customers become more and more valuable to the bank‚ their service expectations also went up. Increased service demands included broad array of financial
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broken down into jobs done by different people. In Citibank‚ tasks are divided into different jobs according to the requirements and work specialization can be seen. For example‚ in the distribution of debit cards‚ more than one person is involved in the process. There is a CRM (customer relation manager) and a CRO (customer relation officer) while the CRM deals with validation of debit cards and the CRO deals with the transactions relating to debit cards. This can be an example of customer departmentalization
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BECAUSE OF CREDIT CARD INTRODUCTION Consumer credit can be defined as a debt that someone incurs for the purpose of purchasing a good or service. Common forms of consumer credit include credit cards‚ store cards‚ motor (auto) finance‚ personal loans (installment loans)‚ consumer lines of credit‚ retail loans (retail installment loans) and mortgages. The spread of credit card ownership and usage across developing Asia Pacific countries has been overwhelming. A review of literature on credit card
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and Visa Launch the Starbucks Card Duetto Visa (written case) Abstract: In the very mature financial services industry‚ it is rare for a new financial product to garner much attention‚ let alone be named one of BusinessWeek’s outstanding products of the year. But what started as a way for Starbucks‚ a leading specialty coffee company‚ to add value to its existing Starbucks Card program developed into a financial product that many other institutions are interested in exploring. The case describes
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SYNOPSIS The project titled “CREDIT CARD FRAUD DETECTION” detects the fraudulent card during transactions and alerts the customer regarding the fraud. This project also aims in minimizing the number of false alerts. The concept of genetic algorithm is a novel one in this application domain. The algorithm begins with multi-population of randomly generated chromosomes. These chromosomes undergo the operations of selection‚ crossover and mutation. Crossover combines the information from two parent
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1) An introduction to the background of the company‚ the product and its target audience A) The Company • Citibank Singapore Ltd Wholly-owned subsidiary of Citigroup‚ one of the world’s largest financial services organisations. Offer financial services including deposit accounts‚ foreign currency deposits and investments‚ credit cards‚ mortgages‚ insurance and charge cards. • Overview Global Consumer Banking division began banking operations in Singapore in 1982. Formidable
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Introduction This case revolves around the performance evaluation process at Citibank and the introduction of a new performance scorecard. The meeting is between the President of Citibank‚ California and his management to discuss the performance evaluation and bonus decisions for James McGaran‚ the star performer of the branch James career with Citibank has been a quick progression through the ranks from the assistant branch manager to the manager position. His performance exceeded expectations
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6 Gillette’s Launch of Sensor The introduction of the Sensor Shaving System‚ one of the biggest product launches ever‚ forced Gillette to reevaluate its strategy in its shaving and non-shaving business. It had to decide whether to go ahead with the launch and if so‚ at what scale. Gillette’s top management had to make very important decisions regarding the launch of its Sensor line. They are questioning‚ on which markets to focus their launch‚ how aggressive this launch should be and most
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