Solution: Moving from “make do” to “can do” Meeting SUBWAY’s expectations meant IPC needed topnotch management of key issues: Card programs: A newly implemented Gift card program – and management of an existing loyalty card program – brought high customer demand for IPC to handle card issues and placed a serious burden on them to respond efficiently. Customer service: Efforts to address issues were being duplicated and the process was managed manually. There was no real control of customer
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TUTORIAL1 WITH INFORMATION TO SOLUTIONS 1. For most products‚ higher prices result in a decreased demand‚ whereas lower prices result in an increased demand. Let d = annual demand for a product in units p = price per unit Assume that firm accepts the following price-demand relationship as being realistic: d = 800 – 10p where p must be between $ 20 and $70. a. How many units can the firm sell at the $ 20 per-unit price? At the $ 70 per-unit price?
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ISOM 111 L11‚ Fall 2010 1 Homework 1 Solutions I. An insurance agency is examining the dollar amount of claims from clients who have homeowners insurance. For the 900 people who filed claims‚ the five-number summary of the amount is: ($8800‚ $8850‚ $8900‚ $9100‚ $9940). (a) Would the histogram displaying the data for the 900 claims be nearly bell-shaped? If so‚ explain how the summary indicates this. If not‚ determine if the data is skewed left or skewed right‚ and explain how the summary
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Q1. Based on the data in case Exhibit I‚ what inferences can be drawn from the survey responses regarding the herbal shampoo category? As per Exhibit 1 the following inferences can be drawn from the survey regarding herbal shampoo category: * The respondents felt that herbal shampoos need to be used in large quantity for lather and that the protein content is important for making hair strong‚ shiny and soft. * Respondents chose their shampoo based on their hair type and texture. * They feel that
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MGMT 306 PRODUCTION AND OPERATIONS MANAGEMENT HOMEWORK 1 (Please submit the Scantron form) I. TRUE/FALSE (A for True; B for False) 1. All organizations‚ including service firms such as banks and hospitals‚ have a production function. True (What is operations management? moderate) 2. Operations management is the set of activities that create value in the form of goods and services by transforming inputs into outputs. True (What is operations management? easy) 3. The operations manager performs the
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Reveliotis Solutions to Homework 1 A. Chapter 2‚ Problem 4. (a) D = 60 units/wk × 52 wk/yr = 3120 units/yr h = ic = 0.25/yr ×$0.02 = $0.005/ yr A = $12 2AD 2 × 12 × 3120 Q∗ = = = 3869.88 ≈ 3870 h 0.005 The time between orders is given by 3870 Q∗ = = 1.24 yr = 14.88 mo T∗ = D 3120 (b) D 3120 units/yr = $12 = $9.67/yr Q 3870 units Q 3870 units Holding cost is h = × $0.005/yr = $9.675/yr. 2 2 The costs are essentially the same. This is always true in the case of the EOQ
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1.Introduction Aviation sector has played a big role in UK economy. The sector provides £18.4 billion to the UK Gross National Product and currently employs over 234‚000 workers across the nation (Prowse‚ 2012). Factors such as inexpensive price ticket and growth of low cost airlines play a big role in the increasing number of passengers in UK aviation sector. Aviation sector provides international connectivity that UK needs in order to succeed in a competitive global economy. Heathrow as a major
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Chapter C:1 Tax Research Discussion Questions C:1-1 In a closed-fact situation‚ the facts have occurred‚ and the tax advisor’s task is to analyze them to determine the appropriate tax treatment. In an open-fact situation‚ by contrast‚ the facts have not yet occurred‚ and the tax advisor’s task is to plan for them or shape them so as to produce a favorable tax result. p. C:1-2. C:1-2 According to the AICPA’s Statements on Standards for Tax Services‚ the tax practitioner owes the client
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Because of increased security‚ passengers are asked to arrive at airports several hours early‚ even for domestic flights. Delay of a plane in arriving and departing is quite common. Many travellers also have to wait in the airport for their connected flights. How to make use of the waiting time effectively is a challenge to travellers. An airport lounge may be a solution to the issue of extra waiting time. Usually‚ an airport lounge offers private meeting rooms‚ phone‚ fax‚ wireless and Internet
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Airport Security I chose airport security for my social change project. Lately airports are having many problems dealing with their security. I chose this social issue because I think that it is a very big problem right now. People need to be informed about facts and statistics and we need to do something about this issue. Before I started doing research I knew that September 11‚ 2001 played a big role in the change of airport security. Statistics prove that 9/11 caused a major change. Recently
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