KRISTEN’S COOKIE CASE FOR DR. JUN-YEON LEE MGMT 6355 FALL 2010 BY: AMIN DADWANI KRISTEN’S COOKIE COMPANY INTRODUCTION: A couple of students‚ roommates‚ planned to launch a cookie company in there on campus apartment. The purpose was to serve freshly baked cookies to hungry students late night by taking orders online. They needed following equipments and ingredients in process of making Cookies: - 1-Equipment: - Oven‚ Food processor‚ Cooking tray‚ Spoons. 2-Ingredient:
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and other nonfinancial implications of each choice). the fixed cost is too high. The better option would be to have a lesser loss. This is also shown in the spread sheet of 2006 for Product 101. It can be seen that total Contribution is more in case when the selling price is kept the same at $24.50‚ when they sell 750‚000 products. The total contribution is $ 17‚602‚500.00‚ when the selling price is $24.50 and the total contribution is $12‚212‚000.00 when the selling Fold Rite furniture Co. is
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5. Yes. If Kristen and roommate can only do their own job‚ the max order(order by order) they can process is 8 orders a night. But if they can cross-training‚ would 1. Receive order print and reply Roommate 1 minute/order Mix ingredients Kristen 6 minutes /max 3trays Spooning cookies onto tray Kristen 2 minutes/tray Cookies in oven Roommate 10 minutes/tray Cool down cookies
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Mia Hughes Kristen’s Cookie Company – INDIVIDUAL WORK 2/8/12 MGT 6400 – Management of Business Processes and Operations Dr. Grady S. York 1.Assuming you have only one order‚ how long will it take you to fill the order? Based on the flowchart from the group analysis‚ it will take 26 minutes to fill one order. I came to this conclusion based on the number of minutes it takes to clean equipment and mix the dough (6)‚ scoop dough into tray (2)‚ pre-heat oven and set timer (1)‚ baking time
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Case Report: Kristen’s Cookie Company Do Tra My – Section 24 1. Process Analysis: The flow chart is included in the Appendix Task Order Entry Wash+Mix Spooning Setting Baking Cooling Packing Accepting Payment Total Resource None You You Roommate + Oven Oven None Roommate Roommate Cycle Time (mins/dozen) 0 6 2 1 9 5 2 1 26 Capacity (dozens/hour) Infinity 10x3=30 30 60 6.67 12 30 60 Flow Time (mins) 6 2 1 9 5 2 1 26 Table 1: Process Analysis Assumptions: Order is for a full box (a dozen cookies)
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Case: KRISTEN’S COOKIE COMPANY The case described about Kristen’s cookie company which provide freshly made cookies with variety of ingredients available to add to the cookies. The company is established in the on campus apartment. The cookies are made by 2 people‚ using a standard dough mixing equipment‚ tray and the apartment oven. Below is the explanation and evaluation of the preliminary process design in making and selling the cookies to the customers. Kristen’s cookie company promises that
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payment 4*60/1= 240 dozens The maximum output if determined by the output of a slowest activity. Baking the cookies is the slowest activity performed by Kristen and her roommate. Therefore‚ the maximum orders they can fill in a night is 26 dozens‚ based on production capabilities. This graph shows that for preparing 1 dozen of cookies Kristen needs 26 minutes. However‚ in order to prepare 2 dozens of cookies she does not need 52 minutes because no matter how many dozens she need to cook (1‚ 2
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Flowchart The case analysis yields the following points 1. The time taken to fill rush order will depend on whether there are any orders that are being processed currently or not. Accordingly we will have two scenarios a). No order is being processed when the rush order is received. The time in this case will be equal to the sum of the time required for all the processes. Time = 6 + 2 + 1 + 9 + 5 + 2 + 1 = 26minute b). An order is being processed when the rush order is received. In the worst case‚ the cookies
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Kristen’s Cookie Company Here is the Process Flow Diagram: The whole process throughput time of making a dozen of cookies is 26 minutes. It takes washing‚ mixing and spooning 8 minutes to make a dozen of cookies. And preparation and bake time totally are 10 minutes. The final step of cooling‚ packing and accepting payment of cookies takes roommate 8 minutes to finish the cycle. Assume the night capacity is 4 hours‚ so Kristen and roommate have 240 minutes operating time. Since the oven only
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Kristen’s Cookie Company Case Study Webster University Operations Management Proc 5820 Calene M. Feavaai 1. Briefly describe‚ and flow chart your cookie production process. The cookie production process is initiated by an electronic e-mail system delivered through the campus email to Kristen’s Cookie Company. This electronic system will quickly track 100 percent of the orders and inform customers when their orders will be ready for pickup. The electronic email will identify the type of cookie requested
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